57 Nguyễn Công Trứ, Hue, Vietnam
#86 of 170 hotels in Hue
Guests' ChoiceBased on 139 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
9.1
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 22 May 2024
Hesper
AustraliaA few little things didn’t work like the safe didn’t open and there was no hot water. But it was eventually fixed.
Down a lane so the street noise levels were lower. We got a family room so we could spread out otherwise the room would have been a bit small. Lovely staff who were very helpful. The location meant you could easily walk to all the city area
Stayed in May 2024
Reviewed: 12 May 2024
Mark
United KingdomBreakfast was at another hotel (Vina Central) their sister hotel, but they gave me a lift there on a scooter. However on arrival the breakfast buffet was missing so much, no plates, no napkins, the butter and the fruit plates were empty, and staff standing there but not realising, however after I asked they did replenish all these items. I saw 2 different staff members working at the breakfast buffet simply walk over to the buffet, picking up water melon pieces with their fingers (not tongs) and then eating it whilst walking around. Not something that Western Standards would approve of.
Very friendly staff - especially Tran Thi Hanh. Lovely view from a large window over the river. Kettle, fridge, safe, hot water, TV all in work and fully working. A/C not great, but sort of working. Central Location Scooter Hire was great as option of 1/2 day at 75K VD or full day at 150K VD
Stayed in May 2024
Reviewed: 14 April 2024
Graham
Australiathe breakfast was very ordinary
location wa excellent. and it was very quiet.
Stayed in March 2024
Reviewed: 22 March 2024
Vitalii
RussiaUnfortunately, the breakfast experience is marred by the staff's lack of attentiveness and efficiency. Despite the quality of the food, the service is notably lacking, with staff appearing lethargic and unresponsive to guests' needs.
The hotel is conveniently located close to the city center, making it easy to access various attractions and amenities. The WiFi provided by the hotel is of good quality, ensuring reliable internet access for guests throughout their stay. Guests can enjoy a pleasant view from the window, adding to the overall ambiance and enjoyment of the accommodation.
Stayed in January 2024
Reviewed: 22 March 2024
Yoong
SingaporeGreat breakfast, thank Miss Phuong and her team,great services.
Stayed in March 2024
Reviewed: 19 March 2024
Kok
Malaysiaall staffs are friendly ,helpful.. the breakfast is simple ,tasteful..it would be good if practice all you can eat (order from menu).. the vietnam bamboo massage won't disappointed you..
Stayed in March 2024
Reviewed: 17 March 2024
Steven
AustraliaBathroom was a little smelly, from the drain
Friendly staff Clean rooms Easy to check in
Stayed in March 2024
Reviewed: 14 February 2024
Soohyun
VietnamBathroom door can be fixed to make it easy to open and close. Kettle was broken, unable to boil drinking water. Breakfast needs to prepare more dishes.
Staff are nice and friendly.
Stayed in February 2024
Reviewed: 10 February 2024
Danielle
CanadaOne item we did.not enjoy was the breakfast. Facebook shows a menu with "buffet" choices. In fact, not all items are available each day. A choice of 3 or 4 items may be available however of low quality, the coffee is horrible ( we love Vietnamese coffee den) we tried twice and the third day went to a restaurant with delicious food.
Staff friendly! Room very large - studio with living (couch & chair & table) area. Separate bedroom area - bathroom has tub/shower - filtered water provided. Windows in both living and bedroom areas
Stayed in February 2024
Reviewed: 9 February 2024
Adam
United StatesRoom had a lot of wear and tear. Breakfast could use some upgrades/improvements (why is coffee served from a thermos instead of a kettle?). Hotel is located down dark alley, making it hard to locate.
Friendly front desk & breakfast staff. Jerry the breakfast steward was always cheerful and helpful. Room was excellent value for price.
Stayed in February 2024
Reviewed: 3 February 2024
Roger
SwitzerlandLimited choices for breakfast Installations need maintenance (water not flowing down properly in the shower, one light in the bathroom not working, phone not working, ...)
Extremely friendly staff Upgrade to big family room Great view on the river Very good value for less than 400k Dong
Stayed in February 2024
Reviewed: 26 January 2024
Addy
VietnamOne of the air-conditioner is not working well and a guy serving in the breakfast floor is kinda not really nice that I see the difference when he serves the foreigner and Vietnamese.
The hotel is located in the centre near by with the pedestrian streets and lots of places to try local foods. The staffs are very friendly and supportive. The room is nice, clean.
Stayed in January 2024
Reviewed: 24 January 2024
Pedro
BrazilIt is not exactly at the address indicated by booking.com, but in an alley next to the street indicated. The staff are a little disorganized and have difficulty speaking English. I arrived early and as it wasn't at check-in time, I left my luggage, checked in with my passport, paid and left. When I came back, they insisted that I tell them the room number (which they hadn't told me) and that I show my passport, which they had already taken a copy of. I paid at the hotel for a bus to Hoi An at 8am and at night they called me saying there was no space. In the end they put me on a tour that instead of taking 3 hours, took 7 hours to get to Hoi An. It ended up being interesting, but I wish I had been warned. The credit card machine does not support all cards. I ended up having to pay in cash.
The hotel is well located.
Stayed in January 2024
Reviewed: 19 January 2024
Connor
United KingdomGreat location and great staff. Only 50m across the road from the popular walking street. Exceptional value for money. Staff were very friendly and helpful. Room was spacious and nice. Enjoyed our stay!
Stayed in January 2024
Reviewed: 19 January 2024
Swee
MalaysiaTime to change the mattress as is getting old and soft
Proximity, good customer service and economical
Stayed in January 2024
Reviewed: 18 January 2024
Douglas
United KingdomProperty was great
Stayed in January 2024
Reviewed: 31 December 2023
Suzie
AustraliaLeaking roof meant we couldn’t use the second bathroom. Wifi and breakfast were not great.
Very helpful staff. Great layout for a family room.
Stayed in December 2023
Reviewed: 27 December 2023
June91
BelgiumHotel was old, hot water tank in the toilet was leaking.
Helpful and friendly staff. Sorted out transportation from the airport for us despite the uncertainty of our arrival time. Good location, many food choices in the vicinity.
Stayed in December 2023
Reviewed: 22 December 2023
Xuan
FranceThe location is good . The staffs are friendly and helpful , mainly Jerry and Tam👍
Stayed in December 2023
Reviewed: 20 December 2023
Mariatie
MalaysiaStaff so nice, helpful, great. The location 👍🏼 and near to attraction place…. Walking street, market, shopping etc. Tqvm to awesome staff….. Jerry ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ for your info about the tunnel road.
Stayed in December 2023
Reviewed: 12 December 2023
Kozma
CanadaCannot keep air conditioning running when out of your room, so if you intend to leave your room for more, all your clothes will be damp.
Location, breakfast, price
Stayed in December 2023
Reviewed: 3 December 2023
Alessandro
SpainStaff very friendly
Stayed in December 2023
Reviewed: 3 December 2023
Ellerey
United KingdomThe room was clean, comfy and had good facilities. It offered incredibly good value for money and was close by to a number of bars and within walking distance of the Citadel.
Stayed in November 2023
Reviewed: 29 November 2023
Arianna
ItalyThe only thing Is that the Door of our bathroom was not closing
Staff Is Amazing, very kind and helpful :) The room Is clean and cozy.
Stayed in November 2023
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