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Reviews of Virgo Hotel Nha Trang 5 stars

39 - 41 Nguyen Thi Minh Khai street, Nha Trang, Vietnam

#32 of 298 hotels in Nha Trang

Guests' Choice

Review score

Based on 295 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    9.3

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 5 May 2024

    8.0
    Great place to stay in central Nha Trang
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is okay but could be better Credit card machine doesn’t work at check in but was resolved quickly It’s a popular hotel for tourists group so there might be rush hours for the elevator

    Pool with a view Central location with walkable distance to the beach, some famous restaurants, and Spa There is a fruit stand outside the lobby where you can get fresh juice everyday Shops around the hotel offer currency exchange

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower would benefit from having shelves to put your body wash and shampoo, etc., and the wardrobe could have shelves to unpack your clothes, especially if you are staying for more than one night. Breakfast was good but rather limited. Though a great choice of Asian food.

    A very central location, easy to get to the beach and all restaurants. The staff was friendly and very accommodating. The rooms were spacious, and the bed was very comfortable.

    Stayed in May 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 14 nights
    • Submitted via mobile

    Good service and lovely staff! Most people here dont speak English at a high level, but with google translate or ChatGPT there where no issues with communication.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The whole staff is very nice and does everything to resolve any problems. I had a problem with my credit card and couldn't call Int'l from the hotel. A person at the reception used his cellphone to call and help me resolve my problem. The room was clean and large. Breakfast was an issue if you don't eat meat. Once again, they resolved the issue by providing us with vegetarian food. The location is close to the beach and restaurants. I totally recommend this hotel.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Brilliant location for beach and nightlife
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Little issue about room water, whether free or in mini bar ( which had nothing in it apart from water)

    Great reception area, clean decent size room and lots of variety for breakfast. Very accommodating before and after check in. Fantastic to be able to use 28th floor pool facilities to shower before we headed off late into the night.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Amazing place to stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    Nothing!

    This hotel is just amazing! The room is huge, it was cleaned every day. The staff is super friendly and helpful. The breakfast is also great, a big choice of everything, fresh fruits, meet, eggs, everything you want :)) Location is good as well, 5 mins from the beach

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    1) the toilet had a sewage smell that persisted throughout our 2 nights stay. 2) we were only given 1 toilet paper roll everyday, a minimum of 2 would be appreciated. 3) the mattress is smaller than the wooden bed board below, and i knocked my shin/knee into the board on the first day and caused some bruising 4) one of the pillow cases was dirty when we flipped it over, which we only realised after the first night of sleep. 5) there were no instructions on how to use the safe in the room. 6) there was no face tissue/box tissue in the room, and even when we requested for it, we were only given toilet paper.

    Large room in a great location (close to the beach and on a busy street); breakfast options were good too

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Free wifi is too slow

    Good breakfast

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with City View
    • Stayed 5 nights

    Internet is too slow

    Good breakfast

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Very nice hotel. Good value of money. Excellent hospitality.
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The staffs are super friendly and helpful. I wanted to have early check in and late check out. Ofc I have to pay for it but they made me a discount and extra hours free of charge. Great location, the hotel is new so facilities are clean and nice. More than expectation with money that I paid for. Good value of money. Highly recommend.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights

    The buffet was just average and was too crowded where we had trouble finding seats at first. There was no staff to assist us for seating as it was so busy.

    Good value for money. Location was good and we were able to visit most attractions by walking or taking a short taxi trip. Room size was very good spacious for our luggage.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Due to the size of hotel it can get really busy at brrakfast times however the food is replenished regularly

    The hotel is lovely and the rooms are exceptional. The staff are helpful and friendly and the choice at brrakfast is amazing!

    Stayed in January 2024

  • Reviewed: 27 January 2024

    8.0
    Very modern and good location for the tourist
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Tv channles are not many to select from. Not clear how to use safty box so need written instruction. Shower space is very slippery and looks dangerous surrounded by the glasses and need hand rail to hold if possible.

    Location and cost performance. Breakfast was many to choose and hall staffs are wosking hard to handle many guests.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    The perfect hotel in Nha Trang
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    This is my new go to hotel in Nha Trang, absolutely perfect location, huge breakfast buffet, great size rooms and the most friendly staff!

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Very good option to stay in Nha Trang
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff is very friendly however not very reactive. Eg they don’t pick up the reception phone quickly and a bit slow in general. Elevators are a bit of an issue as they break down often, they take forever to come and they are usually full on peak times eg breakfast times, so you need to wait for the next one which takes forever.

    Great location and close to the beach and everything else in a walking distance. Rooms are very comfortable and spacious with nice balcony view. Breakfast offers lots of options. Reasonable prices.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Couples stay at Virgo
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Hmmmm maybe a small freshen up of each room would be great just to 'update' the look a bit more. Otherwise nothing to complain about really.

    The location is perfect right in the middle of the main tourist area. Clean, comfortable, friendly and helpful staff, good food for breakfast there is something for everyone just don't be too picky. It's a large room and we were very comfortable everything worked well and although you can see some signs of aging in the room ( a bit of peeled back wall paper, small spots of old mold in the corner of the shower but that's about it. ) We will definitely be staying again in the future! Also this is a pretty honest review, we're usually pretty fussy and for Vietnam I couldn't have asked for more! In fact this is better than some of the Australian hotels/airBnB I've been in. And just remember that there is steep competition in Nha Trang so if something isn't right just ask them to fix it they'll usually get onto it to make sure you're happy😄

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Everything goood
    • Business trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I love all the receptionist here especially ms.Hien, she gave me all the helpful information during my stay.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Served traditional breakfast

    Stayed in December 2023

  • Reviewed: 13 January 2024

    10
    Cost-effectiveness is the best!!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The cost-effectiveness is the best, so I don't have it. But to say one thing, there are a lot of Korean guests, but I wish there was at least one employee who was good at Korean.

    Thanks to the kind staff in good condition, I stayed very happy~ Thank you for keeping my luggage after checking out.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The front desk staff are very attentive. The airport transfer fee is reasonable and cheaper than grab. The breakfast is rich in variety and of good quality.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit tired

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some facilities did not work (sauna) and air con

    Location and breakfast

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    Great place to stay and worth the price. Would definitely come back.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Gym is not what is pictured. They’ve relocated the gym elsewhere and is smaller. The original gym location is now a bar.

    Great location, staff and facilities. Do yourself a favour and get a room with a view. The mountain range is beautiful to wake up to. Good walking distance from main attractions. Great access to food if you’re looking for an easy walk to get a bite to eat.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    10
    Good location & clean room. Good for group tourists.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Smoking in front of the building while the doors were open weren't great. I had to walk through that group of smokers to enter the building, and I could smell it while I was waiting for a lift. And there are many tourists bt group so public area such as lobby, lift, and restaurant were quite noisy.

    Centre of the area, friendly staffs, great breakfast option, clean rooms. Perfect soundproofing. It was on the most busiest street but couldn't hear any street noise at all.

    Stayed in December 2023

Showing 1 – 25

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