The apartment is very spacious and clean, and the view is really nice. I enjoyed my stay and tried to book another night but unfortunately they were fully booked. The staff is very friendly and easy to communicate with.

Stayed in April 2024

Great place to stay in Westlake if you don't want to be in chaotic old quarters like other tourist . Great apart hotel.

Stayed in March 2024

Clean, comfortable room Nice staff Relatively quiet location. Hanoi is very busy and noisy.

Stayed in January 2024

None

The staff was incredibly friendly and helpful throughout my stay. This quiet retreat is perfect for those seeking tranquility, offering a spacious and clean living environment. The convenience center in front and the fantastic café next door added convenience and charm to my stay. Highly recommend for a peaceful and enjoyable getaway!

Stayed in February 2024

Clean, comfortable rooms Excellent staff Good location

Stayed in January 2024

It is in a more local part of Westlake and there are so many great local food around that are very cheap. The area also has a lot of wide streets and easy to walk.

Stayed in November 2023

Additional key cards for the extra guests since there would be times where we would leave and come back at separate times.

Room was amazingly spacious and kept clean. The staff were always very helpful with any questions we had.

Stayed in November 2023

Located in a bit noisy suburb

Room well equipped

Stayed in November 2023

Noisy Aircon in one of the rooms, another Aircon blows towards the bed where head lies making it cold to sleep at night

Good layout with separation for privacy, good washing machine, comfortable beds

Stayed in October 2023

it's rather far from the center, the area around is not very easy to walk, you need a taxi to get around not many meal options nearby

very comfortable little appartment equipped with kitchen, big fridge, washing mashine, terrace and a little seating area with sofa. large comfy bad (maybe a little bit hard). appartments located in another building than the reception, but we were able to find it. there is a small gym next to the reception more on my youtube channel Lex Universe :)

Stayed in September 2023

The bathroom in the first room, building 26?, was very small. We forgot that we had to turn on the water heater each time, so we ended up taking cold shower a few times. We felt uncomfortable when we first arrived at the hotel through the small alley street. It looked creepy and unsafe. We did not dare walk through that street. Our room didn’t have any view. The first room had a view of neighbors’ backyards.

The room, specifically the one in the office building, was comfortable. Although we did not use the kitchen, it was nice to have a kitchen and a dining room. The thing that we liked the most about this hotel was the the staff. The young men and women in the office were very friendly and helpful.

Stayed in July 2023

There was nothing we didnt like.

Rooms were spacious, clean and appropriate for a family.

Stayed in June 2023

Everything was very good. Thanks to the comfortable stay at the hotel, I had a wonderful experience throughout my trip to Hanoi.

Stayed in May 2023

Everything, as i already reviewed this place 2-3 times because it was my 4th time staying at this place.

Stayed in May 2023

It’s clean and big space

Stayed in May 2023

Nothing

This is my 3rd time staying and furthermore i decided to extend my stay for 20 more days Trust me this is the best place for short and long term stay. Everything is just perfect and that includes fully equipped apartment with all required things including a smart TV with DIGITAL tv service to international English channels. Everything is exactly the same as in the photos. With a balcony to wash clothes including SMART RFID door locks. Everything private and clean. The staff here is really friendly and they will make sure the stay in top notch perfect Room is cleaned and made up every single day which includes daily fresh towels. They are really hard working and do ther best to keep the room clean Winmart is just 70 metres One supermarket is just outside the apartment and pharmacy is just right next to this apartment too including other coffee shops and best thing is west lake is just few metres away around 100 metrea and can take a walk everyday around.

Stayed in April 2023

Awesome apartment for a couple or two friends. You have everything you'll need there. TV with Netflix. Small market and supermarket close by. Comfy beds!

Stayed in April 2023

Not much to dislike, I'm being very picky here - The walls and windows are a little thin, the lift makes a loud ringing noise when it reaches each floor, which you can easily hear throughout the day/night. You will probably take a taxi or motorbike to get into various places, as it's not super central.

Great place to stay. All the kitchen utensils you need, large bed, nice furniture, clothes line & washing machine, laundry liquid provided. Excellent housekeeping, regular clean towels, fresh bottles of water each day. Large fan, good air conditioning. Staff were brilliant, really polite and helped with any request.

Stayed in March 2023

The bed was a bit stiff to my taste but other than that, really good!

Stylish rooms that had anything you’d need for a comfortable stay.

Stayed in March 2023

amazing apartment. clean and quiet. really nice to stay before you go back home, you can do laundry etc.

Stayed in March 2023

The apartment is very noisy. I've could barely sleep because of the outside noise. The windows offer no soundproofing at all. The air conditioner is very dirty, I have to clean it myself. 2 star place, suitable for a backpacker plus experience. The location is a bit remote, so you'll need transportation every time you move around, I've used Grab.

Nice and helpful staff.

Stayed in February 2023

nothing

-clean room -great staffs

Stayed in February 2023

Nice

Stayed in February 2023

There is no place to hand clothes in toilets

Facility is clean. Staffs are friendly and helpful and location is super convinient.

Stayed in January 2023