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Reviews of White Lotus Saigon Hotel 3 stars

6A Thi Sach, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam

#411 of 1,001 hotels in Ho Chi Minh City

Guests' Choice

Review score

Based on 95 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    The toilet flush pressure is too low. Sometimes you need to wait to refill the water tank enable to flush the toilet. The rest are okay

    the location and the size of the bed. Single bed is big enough for 1 person which i really like and comfortable. It is also walking distance to Mall, Walking street and have mini mart on the opposite side of the hotel. The hotel is old but the linen smells clean and not old.

    Stayed in May 2024

  • Reviewed: 22 April 2024

    7.0
    Cozy and comfortable
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Overall is fine. Nothing to say particularly. Would be better if we can have easier access to the reception if we don’t see someone to host us.

    Reception staff are efficient and helpful.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    We intend to extend and ask for room availability. No more rooms left and we have no choice but to move to other place.
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We have other focuses. Staff are nice and helpful. So overall we like the place and nothing to say about dislike.

    It’s cozy and easy assess to where we wish to go.

    Stayed in April 2024

  • Reviewed: 16 March 2024

    8.0
    Vietnam March 2025
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Not worth the mention

    Overall stay was good, would stay again. Staff were very friendly and helpful. Tammy at breakfast was fantastic 10/10 (Loved her ice coffee's) along with the young lady that was on reception in the evening.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Lamps not working (but fixed when asked).

    Tammy at breakfast & Tina, room maid were both very helpful. Close to tourist sights

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Comfortable, friendly and a good location.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    Need to change a new bed sheet and new pillow cover as often as possible.

    Breakfast was excellent and convenient on the ground floor. The daily changed noodles from made to order station was a terrific option in addition to the hot/cold Western/Vietnamese foods offered. A big smile from Ms. Tammy and she always remembered what you had last time, thanks for Ca Phe Muoi she made for us,10 points for TAMMY. The entire breakfast team were all extremely friendly and helpful. Great service. Doorman Philip was helping us to carry our heavy luggage during checking in and checking out. We stayed 9 nights before going to Vung Tau for 1 night, then came back to stay 4 more nights before leaving Vietnam. We will come back again if stay in Sai Gon next time.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tammy was wonderful! She made us traditional Vietnamese coffee and breakfast and attended to all our needs and requests at breakfast! She always greeted us with a smile and was wonderful! Thanks Tammy

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Not good at all
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Itchy

    2 single bed merging to each other. It's not a king bed. I and my fiancee felt itchy all night while turning on the airconditioner. Eveything was good but not clean that much.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 6 nights
    • Submitted via mobile

    It was not always easy to tell which of the breakfast dishes were meat free.

    Location. Close to the riverfront. Dong Khoi and Nguyen Hue were both within less than ten minutes walk. Staff were helpful. The reception staff were very good Room was quite big and well maintained.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We had to see three different rooms to have one with no broken windows, dirty sheets or broken closet.. for such an hotel. We've never seen anything like this.

    The breakfast was very nice and Tammy, the person preparing it was lovely and helpful. Special mention for this person. The price we paid was 1/4 the actual price so this justify this grade...

    Stayed in January 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Suite with City View
    • Stayed 3 nights
    • Submitted via mobile

    Hotel staff are very nice, Philippe is very helpful. This hotel is a good value for the price.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some rust in shower

    Good location, simple but nice breakfast, friendly staff from receptionist to HK Mm Tina👍

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Ok
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 1 night
    • Submitted via mobile

    -

    Close to the tourist area and river and friendly staff ( Ms. Tammy serve us nice breakfast) .

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Nice weekend in Ho Chi Minh
    • Leisure trip
    • Group
    • Suite with City View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was horrible and the staff a bit unfriendly

    The room was very big and the location was great

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room don't have nice ventilation system. Morning 4:30am there was too much smell of cigarette in my room and toilet which woke me up with bad headache

    Hotel is located on walking distance nearby the main attractions. Room is good enough for solo traveler or couple. Breakfast had different varieties and was good. Staff is well experienced in speaking English. Halal restaurants are nearby too on walking distance.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Overall I must say my experience was very positive. Value and location are worth it.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    This hotel has been refurbished well from an older hotel. Some of the amenities in the room (wardrobe, chairs, bathroom) are a bit dated but very functional and didn't take away from the experience.

    Breakfast was excellent and convenient. The omelet/made to order station was a terrific option in addition to the hot/cold items offered. The staff really are the stars of the experience from the doorman helping with my luggage the front desk receptionist (checking in/checking out) the cleaning crew (new linens and fresh towels) and the entire breakfast team were all extremely friendly and helpful. I was with my wife and two year old son and that causes numerous challenges when traveling. The room was very clean and good size to accommodate a family of three.

    Stayed in December 2023

  • Reviewed: 15 November 2023

    9.0
    Can recommend this hotel to anyone who wants to stay in District 1 outside the more expensive hotels
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights

    I could not fault this hotel, value for money was good, staff were excellent, Therese, Tammy, Phillip led by the very competent Grace who puts every guest at ease with her confident approach and welcoming to guests.

    Breakfast started each morning with a big smile from Tammy and she always remembered what you had last time, great service. Therese room servicing was quick and done with a smile as was the laundry service.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    7.0
    A reasonable short stay that met our purpose.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Trivial as it may seem, the room did not have a bottle opener- not great if you like to bring your own bottled beer and wine. Luckily the front desk could raid the kitchen for me :-)

    Good breakfast options, and the cleaning lady (Lanh) was helpful. Location was very convenient.

    Stayed in September 2023

  • Reviewed: 12 October 2023

    7.0
    Good for a few nights, staff were nice
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It didn’t have a window, smelt of cigarettes when we first got in

    It was a good size for 3 nights, the man on the door (Philip) was excellent!

    Stayed in October 2023

  • Reviewed: 12 October 2023

    9.0
    Thank you very much Tammy ,Lyly,Grace,for service us when we stayed in White Lotus Hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    More variety foods,can you estimate foods enough for everyone from 6AM to 9PM. Thanks

    Delicious, Tammy, lady service us very nice , kindly. Thank you very much with Ca Phe Muoi you make for us. We will come back again if stay in Sai Gon ,10 points for TAMMY.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    7.0
    Perfect for the price, loved the location
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There wasn't any I didn't like.

    Staff were very friendly and helpful. Location was fantastic, close to most of District 1 attractions. Breakfast was good, exactly what you need for a day of site seeing.

    Stayed in October 2023

  • Reviewed: 29 August 2023

    9.0
    All the hotel staff are with high level of customer service. The location is very strategic.
    • Leisure trip
    • Couple
    • Suite with City View
    • Stayed 5 nights

    Hot temperature of the aircon. Must upgrade to a higher horsepower to cool the room. Housekeeping putting a garbage bag on the trash bin at the CR must push down the plastic to accommodate trash.

    I honor Tanny for a very excellent customer service. Breakfast is good with different variety everyday. The room is big and cleaned daily.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    9.0
    Comfortable, friendly and a good position
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    The glass toilet doors

    The staff and position. The breakfast was also very nice and varied.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    7.0
    Perfect for what I needed
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small room and breakfast not the best

    The staff was very nice and helpful, very good location and very cheap

    Stayed in August 2023

Showing 1 – 25

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