106 Đường Xuân Diệu, Tay Ho, Hanoi, Vietnam
#133 of 879 hotels in Hanoi
Guests' ChoiceBased on 94 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
9.0
Staff
9.6
Value for money
9.0
Free WiFi
9.8
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End of dialog contentReviewed: 1 May 2024
Gil
TanzaniaVery clean, beautiful, maintained properly. Comfortable bed and Great water pressure. Everything you need!
Stayed in April 2024
Reviewed: 25 April 2024
Pamps
VietnamBreakfast could be improved.
Greated with a very warm welcome by the fantastic lady on reception. Large bedroom with a big soft comfortable bed. Very quiet in spite of being on the main road
Stayed in April 2024
Reviewed: 24 April 2024
Stephen
United KingdomThe basement where we had breakfast was quite basic and it could do with a freshen up, it would of been nice to be able to open the french doors and have an option of sitting outside.
Really friendly staff, who were very professional, and helpful. We were made to feel very welcome. Spacious room, which was really clean, nice views of lake.The Road outside was busy, but quiet at night. Good location for us, plenty of places to eat within walking distance.
Stayed in March 2024
Reviewed: 22 April 2024
Theodoros
GreeceBreakfast was not great, there was constant roadwork happening outside
Great staff, clean, value for money, decent location
Stayed in March 2024
Reviewed: 18 April 2024
Mary-anne
AustraliaIt would be great to have some information in the rooms - about the kind of services the hotel offers or can help you with - laundry, ironing, breakfast, taxis, tours, the closest medical centre. And some information from the restaurants that are in the area - addresses, menus, opening hours - to help reduce the legwork and guesswork.
I was travelling alone and stayed for ten nights. The room was very comfortable and the location is great. The lake is truly beautiful and there are restaurants close by - and lots more if you wander around the lake (but don't go adventuring in the middle of the day - it's way too hot!). A small convenience store is very close to the hotel and a bigger store and plaza just up the road. The staff are the stars of the hotel - they are wonderful! They did everything to make sure I had a comfortable stay. Thank you!
Stayed in April 2024
Reviewed: 12 April 2024
Stephen
United KingdomWe stayed here on three occasions, whilst in Vietnam, as it was close to where my daughter lived. The staff were so nice , really friendly, and went out of their way to help you they were an asset to the hotel. Our room was spacious with a view over the lake. There's a main road right outside, which is busy, but it was very quiet at night. We were made to feel at home here and really enjoyed our stay.
Stayed in March 2024
Reviewed: 9 April 2024
Tananka
JapanGreat service, very professional and enthusiastic staff. Beautiful room. I received more than expected. Thank you hotel
Stayed in February 2024
Reviewed: 6 April 2024
Sanjeev
AustraliaNone
Everything from check in to check out
Stayed in April 2024
Reviewed: 2 April 2024
Don
United StatesMy only complaint is a minor one: the toilet sprayer was weak and not effective.
Great value-huge room with terrific view. Staff was awesome. Very good breakfast.
Stayed in April 2024
Reviewed: 1 April 2024
Abdala
ChilePeople were super nice and care about you, the Manager and Thomas were outstanding!
Stayed in April 2024
Reviewed: 24 March 2024
Marian
United KingdomNot easy to get about walking from hotel
Lovely room, & very comfortable big bed.
Stayed in March 2024
Reviewed: 18 March 2024
Yogesh
IndiaNice stay
Stayed in March 2024
Reviewed: 17 March 2024
Prune
FranceVery comfortable room
Stayed in March 2024
Reviewed: 10 March 2024
Ling
United KingdomNothing
Excellent hotel, room is really big and tastefully decorated., super clean Staff is very friendly and helpful Location is also grear, next to the lake wothanu choice of cafe and restaurant nearby
Stayed in March 2024
Reviewed: 5 March 2024
David
United KingdomStaff were very good - was too much trouble
Stayed in March 2024
Reviewed: 28 February 2024
Khari
United KingdomGreat staff. The hotel is clean and beautiful. The grapefruit tree in front of the door was full of fruit and beautiful, the staff invited us to eat grapefruit. What a beautiful memory. The hotel is filled with flowers and warmth. Thank you Wild Lotus Hotel
Stayed in February 2024
Reviewed: 25 February 2024
Niels
LatviaGreat small hotel with very customer friendly staff. Can be a bit noisy in the evening as a bar on one side with outdoor service. However, it closes quite early. Can only recommend it!
Stayed in February 2024
Reviewed: 17 February 2024
Sulimanr30
Saudi ArabiaThe room with lake view not comfortable with who need quite because it's so traffic outside whole the day The shower area was overflow while took shower
Comfortable bed nice facilities the stuff was soo good and helpful , if you book with breakfast they will ask you choose from the list to cook it morning
Stayed in February 2024
Reviewed: 29 January 2024
Styan
United KingdomNoisy road in front of the property and the surrounding area was full of roadworks when we were there (Jan 2024).
Staff very friendly and helpful. Very large room with views over the lake.
Stayed in January 2024
Reviewed: 27 January 2024
Bordeau
VietnamThe weather in Hanoi is cold but thanks to the hotel we felt warmer. Very good service. Delicious meal. Clean, beautiful room. We went to Da Nang for a few days, when it was warm, we returned to Hanoi and stayed here.
Stayed in January 2024
Reviewed: 23 January 2024
Monpelier
ItalyDelicious breakfast, attentive service. Nice, clean room. Love this hotel
Stayed in January 2024
Reviewed: 17 January 2024
Kenneth
VietnamLove this hotel very much. Professional service. The hotel that provides motorbike rental in Hanoi is very thoughtful, showing us attractive tourist destinations. It was cold and rainy in Hanoi during the days we stayed, the hotel provided us with raincoats, and every day they offered us ginger tea to warm us up. Thank you very much hotel. You guys are as professional as 5 stars.
Stayed in January 2024
Reviewed: 13 January 2024
Delilah
United KingdomNothing
Everything
Stayed in January 2024
Reviewed: 9 January 2024
Gary
VietnamWe stayed longer because the service quality was very good. Told the hotel to keep us in the same room we stayed in for the next time. Will come back
Stayed in January 2024
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