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Reviews of WIN HOTEL 2 stars

34 Hàng Hành - Hoàn Kiếm - Hà Nội, Hoan Kiem, Hanoi, Vietnam

#198 of 877 hotels in Hanoi

Guests' Choice

Review score

Based on 150 hotel reviews

8.9

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.6

  • Value for money

    9.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The hotel is fine at its price range. The manager (Mr. Quoag) is awesome with honesty, good manners & behavior, and cooperative attitude. The room was specious and clean. You may make your tour happy and safe with his cooperation.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Very good stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with City View
    • Stayed 3 nights

    There was no breakfast. The location was perfect. Near the middle of the Old Quarter, a couple of blocks from the lake, and especially appreciated, a quieter street. Friendly staff, and a clean room in a nice neighborhood.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower flooded.

    The location and staff.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    In the morning there is a smell from the restaurant nearby.

    The location was perfect. We had to do a late check out and the host gives us to use his rest room for all our needs.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Hanoi is chaos but fun
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 4 nights

    There was some construction noise on the street that couldn't be helped, room not totally soundproof, but we'll stay there again for the location.

    The location is great, very close to everything in the Old Quarter but on a side street so not too much traffic noise. Balcony provided a great view of street life. Manager helped with good transportation to & from airport and trips.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I highly recommend this accommodation. :)

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Ok for the price
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated

    It’s decent and ok for the price. Excellent central location.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 4 nights

    Nothing

    The hotel is located in Old Quarter and is very convenient for visiting various nearby attractions.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Nice clean and comfortable room with affordable price, quick check-in and enthusiastic staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Nothing

    Nice clean and comfortable room with affordable price, quick check-in and enthusiastic staff

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Clean & comfortable with great location
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. You could however find private rooms in Hanoi that are a bit less pricey.

    The room was spacious and clean. Water bottles were provided, a stocked mini fridge was in the room, the bed was comfortable and they have a western style shower. The staff was super friendly too! Calm and quite with everything you could need. I only stayed one night, but I wish I would have stayed longer. The location was also excellent!

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 5 nights

    We preferred hotel only, no BF as there is plenty of Vietnamese and other food choice around. Room was very specious with two large and good beds. Cleanliness of room and bathroom was very good, and everything worked. Room has a small balcony and lots of daylight. The hotel is just a few paces from the Hoang Kien Lake and the old town. The street in front of the hotel can get very busy especially during weekends when the road around the lake is closed for people to enjoy the traffic free area - which is great! The street is then used as a bypass. If you are very noise sensitive, then this can be a challenge because the noise insulation from the windows and balcony door is not the best - but they have rooms to the backside. But in general, Hanoi in this area is very busy! Noise dies down after midnight. Noise was tolerable for me, but my wife preferred using earplugs. The room was on the 5th floor. The owner/ manager and other staff of the hotel were very accommodating and friendly, their English was sufficient to communicate.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Amazing hotel manager like a friend
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel manager is very helpful. He provided me a good currency exchange rate at the hotel itself. The location is at tremendous location. Very near to the lake and night market. He also helped me arrange a taxi for sapa at a good rate.

    Stayed in March 2024

  • Reviewed: 14 February 2024

    10
    After 2 reservation at different hotels (they were closed but still available on booking.com) we found this hotel. The o
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Niets

    Alles

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    The hotel provided everything I expected and desired. The manager was personable and helpful.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with City View
    • Stayed 2 nights

    I can't think of anything.

    The manager was very friendly and helpful. He arranged a reasonably priced shuttle from and to the airport. The room was clean and the bed was comfortable. The balcony had a nice view over the street. the location was excellent.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    Location is perfect in quite street in city centar, 100m from Hoan Kiem Lake. Owner mr Quan was very helpfull we have service like in 5 star hotel. Good value for money.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Location, staff, and facilities are good values for the area.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    Ideal location and value, helpful staff, quiet street at night
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    For the price no concerns

    Great location in old quarter by the lake and other sights. Room was quiet. Daily room service

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Enjoyed staying in this clean and comfortable hotel in a nice and quiet location of Hanoi.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Pestering of the owner to use his driving service to the airport.

    The overall room size and layout of furniture, comfortable bed, clean bathroom, quiet location, good staff.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Superb small family run hotel with the best location in Hanoi at affordable prices
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights

    Wifi could have been stronger, but otherwise the room was large and comfortable. I've stayed in Hanoi many times and this hotel is great value and it has the best location possible.

    Excellent location in the heart of Hanoi, just a few minutes walk from the Hoan Kiem lake, which is the most important lake in Hanoi. Small, hotel, owned and operated by a family. Great service and attention. Not a lot of facilities, and no restaurant or breakfast, but a very good price for what you get, and on the same street are lots of places to eat, and shops and spas.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    Exceptional
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's located in one of the massage streets, so it can get a bit annoying to be constantly being approached with "happy happy" when walking to or from the hotel...

    Good location in the old quarters. Good amenities with water, boiler. Friendly & helpful owner, offered to store my big luggage during my ha giang loop trip for a few days.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Cheap. Nice staff. Good service.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    Me Quang and his staff went above and beyond in their assistance.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Shower in one room not great.

    Location and Mr Quang was so very helpful and kind.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    The staff very friendly, helpful and so nice with us
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The location is great! Absolutely fit for our family with children. Family room is big with open balcony facing out the old quarter streets with all restaurants and shops

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Not the greatest sound insulation to the street but actually street pretty quiet at night.

    Great location in the old quarter. Lovely staff. Very clean. Spacious rooms.

    Stayed in December 2023

Showing 1 – 25

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