9 Hoang Dieu Street, Vinh Nguyen Ward, Nha Trang, Vietnam
#43 of 293 hotels in Nha Trang
Guests' ChoiceBased on 160 hotel reviews
8.9Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.3
Value for money
9.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Que
VietnamCustomer service is very good. Compliment serve is avaible. Motorbike for renting is good quality and affordable. Room is spacious. There are chairs at the elevator which is very convenient for elderly.
Stayed in May 2024
Reviewed: 26 May 2024
Long
VietnamScooter was too old to rent. Room against noise is not good.
Nice hotel with new facilities.
Stayed in May 2024
Reviewed: 20 April 2024
Punish
AustraliaN/a
Good service and great hospitality. They provided cake and decorated the room for my wife's birthday 🎂. .. they have less option for vegetarian in breakfast, but they made vegetarian noodles on request. Overall, I will recommend this place . Thanks for your service.
Stayed in April 2024
Reviewed: 14 April 2024
Lim
SingaporeGood breakfast, value for money
Within 5 minutes walking distance to the seaside.
Stayed in April 2024
Reviewed: 7 April 2024
Dieu
GermanyVery good Breakfast, Nice staff and best location.
Stayed in April 2024
Reviewed: 3 April 2024
Dieu
GermanyCan not be better!!! Just the best.
Stayed in April 2024
Reviewed: 20 March 2024
Andie
Australia- bathroom sliding door is really hard to close - room is look a bit dated - quilt is a bit thin
-Easy access to the beach and has a few restaurants nearby. - View from balcony absolutely amazing. - Enjoy the variety of breakfast options and it's delicious. -Staff are really nice helping us to arrange the room and cake to surprise my dad on his birthday. Also help us to organise private van to the airport.
Stayed in March 2024
Reviewed: 14 March 2024
Siripong
ThailandBest location,lovely staff,clean room…..everything perfect
Stayed in March 2024
Reviewed: 7 March 2024
Ratchanok
ThailandNo
serve & Room
Stayed in March 2024
Reviewed: 27 January 2024
Ivory
United StatesPool is in an open area on a higher floor. The wind keeps the area cold. So i never had a chance to enjoy it. Also, shower is in tub with nothing to keep water from splashing all over the floor.
Great staff. Especially Eric an Hua at front desk. Eric took care of many great details. All the staff are welcoming and attentive to your needs. Beach location very nice. Hotel is nice and clean. Lots of food at the breakfast buffet. Great experience overall. Will stay again. Highly recommend.
Stayed in January 2024
Reviewed: 19 January 2024
Narayanan
IndiaBreak fast was had a fairly good spread and service staff were quick and polite to respond to any queries
Stayed in January 2024
Reviewed: 29 December 2023
Brian
United StatesGood value. Clean. Good breakfast. Ocean view. Free laundry service (my favorite service). Fast WiFi. The staff is very friendly and provides help quickly, I really like the receptionists Nhiên, Tran and Trúc.
Stayed in December 2023
Reviewed: 23 December 2023
Norman
GermanyThe hotel has a good location. The staff is very friendly and helpful. Our special thanks to Bao Thuc, Nhien and Ngoc.
Stayed in December 2023
Reviewed: 22 November 2023
Holmwood
NetherlandsWe did laundry but got a few pieces of wrong clothes back. They booked a bus service for us, but the bus wasn't great.
The room and the view were very good!
Stayed in November 2023
Reviewed: 12 November 2023
Lai
VietnamNothing
Very near the Beach
Stayed in November 2023
Reviewed: 19 October 2023
Chanasak
ThailandStand far from the middle Breakfast doesn't match
Near beach
Stayed in October 2023
Reviewed: 3 July 2023
Thuy
United States1. Property/rooms need to be updated since the room is a old and rundown. 2. Elevators on property are way too small and since the property only has 2 elevators to accommodate guests, it would take over 5 minutes just to get in the elevator… and when you’re in, elevator would be overcrowded that there would be no space for me and my family.
Nothing stood out that I like about the property.
Stayed in June 2023
Reviewed: 27 June 2023
Scott
VietnamMusic at the pool was very loud. Hotel room is showing its age. Average breakfast.
Nice view from the balcony, shaded pool to relax
Stayed in May 2023
Reviewed: 12 June 2023
Aumphaphan
Thailandbreakfast.
It's clean, beautyful place, and nice view.
Stayed in June 2023
Reviewed: 8 June 2023
Michael
AustraliaThe only very minor issue we had was the shower leaked onto the bathroom floor which was a bit annoying but did not impact our stay at all.
We stayed in a Suite on one of the upper floors with a balcony and windows overlooking Nha Trang Beach. The view from the room is the best beach view we have ever seen. You can walk directly out of the hotel and across the road to the beach. The pool is under cover which when it was 38 degrees was a bonus as when it was too hot to go the beach during the day we could use the pool. The room was big and clean.
Stayed in May 2023
Reviewed: 7 June 2023
Law
MalaysiaNo auto refill shower gel
Location
Stayed in June 2023
Reviewed: 14 May 2023
Kristofferson
MalaysiaNone
I’m super grateful of Jenny and the entire Customer Service Team for giving me a beautiful cake on my birthday during my stay. I only asked for a simple decoration for my room but I was struck in awe when they extended extra mile by giving me a cake on my birthday. I have never experienced this extra effort from my previous hotel bookings. I had the best experience of Nha Trang because of Xavia Hotel. You can rest assured that your world class customer service will be shared to my entire Filipino friends. Thank you so much once again Xavia Hotel Team. I will definitely stay in Xavia Hotel on my next trip to Nha Trang. God bless Y’all. The excellent view from my suite room is a must when you visit Nha Trang.
Stayed in May 2023
Reviewed: 17 April 2023
Shane
CanadaA couple of fans in the gym would be nice
Great location just across the road from the beach. Room was great and the view was spectacular! Decent choice at breakfast. Restaurant attached to hotel good quality and well priced.
Stayed in April 2023
Reviewed: 8 April 2023
Yoon
MalaysiaThe wifi is not good, I have to use my phone network to connect. The staircase access to the hotel entrace are too steep, not user frinedly to old age people.
Breakfast very good, various type of foods cater for customers. The frontdesk staffs are very helpful, supportive and friendlly. Sepcially thanks to Jenny for the support and assistance provided during my stay in the hotel. Thanks to Zoey patiently in helping us during our check-in time into the hotel.
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content