Hospital Road, 0000 Luganville, Vanuatu
#7 of 12 hotels in Luganville
Guests' ChoiceBased on 11 hotel reviews
8.9Cleanliness
9.3
Comfort
9.6
Location
9.2
Facilities
8.9
Staff
9.7
Value for money
8.8
Free WiFi
7.5
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Showing 1 – 11
Reviewed: 10 April 2024
Shane
AustraliaThe transfers were a little pricy but that is provided by a local
The staff were lovely and very helpful, the chef provided a variety of meals that were exceptionally presented and absolutely delicious. I highly recommend this place for anyone wanting a getaway in this beautiful part of the world.
Stayed in April 2024
Reviewed: 6 August 2023
Yano
AustraliaThe only negative was the Wifi reception. A few booster would absolutely help the issue.
Absolutely beautiful property. My room (the family room) was huge and was extremely comfortable! The restaurant, food and staff is what made the stay even more pleasant!
Stayed in August 2023
Reviewed: 2 June 2023
Jessica
AustraliaThis is a truly magnificent place to stay.
Stayed in May 2023
Reviewed: 30 January 2023
Lynton
AustraliaThe staff were very friendly and super helpful. The owner Kim was fantastic.
Stayed in January 2023
Reviewed: 22 September 2023
Majida
GermanyBUT for the price that you pay it’s ridiculous what some parts of the service provided is. The wifi big issue. It says free Wi-Fi, but it does not work at all. Forget about getting reception in your room. Even in the common area it barley works, don’t even think you can sit here and work on your laptop impossible. Until I told them to please get me some credit to top up my phone, the manager only told me well that’s how it is. No trying of finding solution. Which is insane for the price you pay per night. Regarding the breakfast, it’s also a joke. For a continental breakfast which basically is cornflakes with milk or yogurt, bread with jam and peanut butter. I mean no fruits no nothing which is again insane if you look at what you pay, and what the breakfast is in lodges where you pay 1/5 per night. The value for what you get is so out of proportion. Which is quiet upsetting because it could be a amazing place. I payed for some laundry to get done, the price is ok 1,200 vat per basket. But even after 30h I kept asking for it, it came back humid and all clothing smelled bad and some of the items had clearly big stains of detergent on it. Few white items didn’t looked proper cleaned. Whenever I searched for someone at the reception there is no one, and the staff from the bar is left alone needing to take care of things that are clearly not their tasks. Which makes it difficult getting things booked or getting info from the reception. The massage is not worth for the price, it feels like she didn’t learned proper how to give massages and feels like a rip of for 5.000 vat. Which is sad, got very excited about them offering massages because I was definitely in need of one. The food is expensive but super tasty
I must say I feel very controversial about this place. It looks beautiful, the pool, the garden, the rooms. The staff is super nice and the girls from the restaurant and bar are just amazing. Very clean. Delicious food
Stayed in September 2023
Reviewed: 18 August 2023
Dan
AustraliaLocation
Food, service and the views… Staff are absolutely wonderful.
Stayed in July 2023
Reviewed: 7 January 2024
Carmen
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 28 June 2023
Jessica
AustraliaThere are no comments available for this review
Stayed in May 2023
Reviewed: 18 December 2022
Colin
AustraliaThere are no comments available for this review
Stayed in December 2022
Reviewed: 3 December 2022
Charmaine
AustraliaThere are no comments available for this review
Stayed in November 2022
Showing 1 – 11
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