There were some geckos & an occasional roach in our room but that’s goes with staying in the tropics.

The entire staff was fantastic. Most of them live in the nearby Eratap village and take great pride in their work. Pascal, the manager, was fantastic. When Vanuatu Airlines never put our luggage on the plane ( along with 41 other pieces) she was quick to followup with the airline and arrange for a ride to the airport to pick up our Luggage. If you are flying to Vanuatu- Fly any airline but Air Vanuatu. We had boarding passes to Fiji for our return flight. When we got to the airport, we found out the flight was cancelled with no notice. They put us up at a local hotel for the night, ( after 3 hours of dealing with their service desk)squeezed us on the next day flight - I’m sure someone else got bumped off, and never paid for the extra 2 nights we had to pay for because we had missed our connecting flight that only goes 3X per week.

Stayed in March 2024

Our room was great, snorkelling and kayaking was amazing and the staff were brilliant

Stayed in March 2024

The moody front desk lady at reception i think her name was Leaha? She made us feel uncomfortable to ask questions and was reluctant to smile.

The food was outstanding as well as the restaurant staff and of course the location. We enjoyed being able to be taken out to the various reefs for snorkelling etc. NYE band was brilliant as well as the fire dancers on another evening. It was a bonus to have the use of bikes and kayaks. Plunger coffee available in our villa.

Stayed in January 2024

Nothing loved it

Perfect spot for Father and son to do some surfing and drinking beers together

Stayed in December 2023

The morning breakfast was excellent, varied menu and plentiful.

Stayed in November 2023

Nothing! The prices in Vanuatu generally are not cheap for tourists and this resort is no exception. But the food, drinks and service were awesome so we didn’t care.

Everything! Stunning quiet remote resort away from any noise and light at night. Resort bus goes into Port Vila each morning (free) if you want a town fix! Beautiful rooms each with a private beach front area. The staff are wonderful, great resort activities and we loved our boat trip to Castaway island. Snorkelling, kayak and SUP anytime at the lagoon - just help yourself! Great little restaurant overlooking the beach, we dined on the sand. Food is westernish but lovely, nothing really traditional. Great cocktails! Tip - bring cash and change it the money changers (really good rate) and pay large bills with direct transfer (most places have Aus accounts) avoid 3-5% credit card fees!

Stayed in November 2023

The property is beautiful, the staff are so warm and welcoming and nothing is an issue. The resort has everything you need which allows you to just relax.

Stayed in October 2023

Missed out on the seafood platter which was disappointing.

Great location, food and staff. Stunning location. Very easy to access other activities outside of the resort. Local tours and resort activities were interesting and water access a dream.

Stayed in October 2023

Menus could do with a change more regularly. Could get a little bored with the same food, Through we managed to make a few tweaks to the menu items to suit our needs.

Loved the Villa we were in Deluxe Villa 2 for 8 nights. Perfect positioning. Very private, fresh coffee and plunger. Outdoor shower. Breakfast 5 star and included. The itemised bill coming out each day so we could sign off and know what we spent. Everything. Snorkelling out front and at castaway private island was superb when the sunny and not too windy.

Stayed in October 2023

Loved the location! Villa 11 was so private! We had the best time! Restaurant had delicious food and the staff were very friendly and helpful.

Stayed in July 2023

Weather but that is obviously beyond the control of the resort!

Our villa was spacious and comfortable. Lovely back garden fronting the beach with beachside cabana. Private outdoor courtyard with shower accessible from the garden and the bathroom. Separate bath and shower was welcome. Separate and spacious living area to stretch out and relax. On one day we had a picnic prepared for us and we’re taken to a private island off the resort for swimming and snorkelling. The staff were very friendly and helpful.

Stayed in July 2023

The food was slightly disappointing. We found the food to be quite bland and there weren’t many options. You’re forced to eat at the resort to a certain degree as you’re quite far from town. Some of the meals were nice but largely hit and miss.

Coral reef at the hotel is great. The staff are so friendly. Pool was beautiful too. Genuinely an unforgettable week.

Stayed in May 2023

Not applicable.

Excellent Location for a Resort. Breakfast was Very Nice. The manager, Pascalle, and the whole staff team at the resort were very friendly and always ready to help with anything. The whole experience was Wonderful. Also the massage therapist at the resort, Julia, is Excellent. I had a wonderful massage session with her. I highly recommend Julia.

Stayed in May 2023

nothing

the friendly staff and relaxed atmosphere

Stayed in April 2023

Location, rooms, restaurant/food = perfect. The staff and service made our stay even more enjoyable. Snorkelling, island trips, tennis, spa - we could not want for more! Communication from the reservations team was prompt & informative. We arrived 1 week after 2 cyclones hit the island. Cannot recommend Eratap enough - perfect to escape, relax & enjoy life.

Stayed in March 2023

nothing, maybe a little more consistency in how the cocktails are served

everything in terms of location, the villa, the food

Stayed in April 2023

a bit far away and the road was not great, the spa shower was a bit dirty

the possibility to snorkel right in front of the bungalow, the pool and the facilities were great!

Stayed in March 2023

What an amazing resort to stay at! We went for our honeymoon and just wow!! The location was great, and the free services such as snorkelling and kayaking on site were even better, but the staff were fantastic. Cannot fault this place at all, if we ever come back to vanuatu we will be staying here again.

Stayed in February 2023

The breakfasts were great but lunch and dinner could be hit and miss. The food is pretty good for Pacific standards but some dishes were honestly not ok. The menu itself was pretty good, but the execution was lacking. One night we ordered sirloin steaks and had to send them back because they were so tough our knives couldn’t cut them. Another night I ordered grilled tuna which was over cooked to the point of not resembling tuna. It was the only thing that I could fault and I hope they work it out because everything else was fantastic. Given the remote location of the resort, it’s not that easy to have dinner elsewhere as it’s a half hour drive in to Port Vila but can be arranged. The resort runs a daily shuttle bus in to Vila so you could have lunch there if you wanted. But honestly, the beauty of this place is staying out and forgetting the outside world for a while.

The staff could not do enough to make our stay delightful. The room was fantastic and I have never snorkelled such a vibrant reef straight off the beach in front of our bungalow. If you want to switch off and immerse yourself in snorkelling, kayaking or surfing, you won’t find a better place than this.

Stayed in February 2023

Can't even aptly describe how wonderful this place was! My husband and I spent 5 days here and it felt like weeks - we were so relaxed when we left. The staff were so friendly and helpful! We will definitely come back!

Stayed in December 2022

Nothing

What we really liked about this place was nothing was a problem, anything could be arranged and without hesitation, they didn’t penny pinch you either! They were more than willing to direct you and advise you on the best things to do. The manager was very nice and very knowledgeable.

Stayed in November 2022

Eratap Beach Resort is set in a beautiful location, having access to the whole peninsula. An amazing coral reef for snorkeling is on one side while a lagoon perfect for kayaking or paddle boarding is on the other (all equipment provided by the resort). The villa itself is very comfortable, clean and has everything you could ever need. We looked straight onto the beach and watched the sun set from our private cabana. The restaurant offer a great breakfast and more fine dining meal options at night. Despite being fully booked, it felt very quiet and private.

Stayed in September 2022

as mad as I sound the village had was haunted. will go back to the resort but won’t stay in the same villa

the setting

Stayed in September 2022

NA

Everything. All the other good reviews pretty much say it all. The daily activities are a nice touch. Close enough to the main airport to make things easy, but feels like you are in the middle of nowhere. Excellent snorkeling. If the budget allows it, highly recommend the private pool villa option.

Stayed in September 2022