No air conditioning

Beautiful view to the ocean. Comfortable bungalow. Very good organisation of snorkelling and free diving going by boat with experience guys. Great coral reefs. Amazing tour from the hotel to volcano with experience driver. Good restaurant.

Stayed in April 2024

Room cleanliness, lots of bugs and mesh netting wasn't secure. Prices for food and drink onsite were a little over the top. More guidance from staff on what to do and when.

Location was fantastic, staff were great. Snorkelling options were amazing. Tours that are provided are a must do!

Stayed in March 2024

The bed was a bit soft for my taste and the pool could have a bit more loungers.

We are a family of four and stayed in the family bure. The family bure had two separate rooms, two bathrooms, a nice living area and a lovely terrace. It offered a lot of space for the whole family. The hotel grounds are lovely and the restaurant has great views on the sea (we even saw dolphins in the bay from the restaurant). The food was good and fresh. The menu changes every day and there is even a separate menu with vegetarian options (some of them can be made vegan). Breakfast was great as well. The hotel can organise day trips for you. There is a pool and there is even a small golf course at the hotel.

Stayed in March 2024

Many flies at the property. No matter where we were, we couldn't really get a break from them. In the end, we went back to the room and wished we would have left a day early. They are a nuisance, and EVERYWHERE

Beautiful sunsets at your doorstep and convenient location. Food was good but overpriced.

Stayed in February 2024

There is no conditioner in room (only fan) and if it is hot then it is really hot in rooms. Not very easy to go to swimming (long walking distance to sea - blue hole snorkeling), no sandy beach and no pool working.

very beautiful views to sunset and close to airport if you have early morning flight

Stayed in January 2024

Everything was so nice. I can't think of anything that wasn't good. Price discount would have been good :)

The views, comfort, services, food, tours were excellent. The staff were very welcoming and courteous. The complimentary airport transfer was good and convenient. The resort was a 5 min drive from the airport too. The tours depart from the resort which made it easier. The swimming pool and snorkeling close to the resort was nice. Blue cave and Mount yasur tours which we did, were so easy to book from the resort. 2 separate bathrooms for a family was a bonus. Very happy to have booked the resort during our stay.

Stayed in December 2023

Room was basic for price paid. Could not pay for drink by cash or card after checking out and waiting for transport.

Free activities like bike rides and canoes. Friendly villagers.

Stayed in January 2024

I believe it's was a bit expensive for what it offered

The location was great and the staff was really wonderful

Stayed in September 2023

Friendly and helpful staff

Stayed in November 2023

WiFi should be better. I know it’s not stable on the island but it still should be readily available in the bure and main building. With Starlink rolling out worldwide you can do a major upgrade and bypass local service. I think that alone would boost your marketing. Thank you for a wonderful but too short stay. A little upgrade in the breakfast would be nice. More fresh fruit

I can’t imagine that there is a better resort on Tanna. For anyone visiting the Bahai House of Worship you want to stay here. The r sort will need some renovation in a couple of years but not now. Great staff, thank you

Stayed in October 2023

The manager skulked around refusing to make eye contact. He was totally disengaged and looked to be having a crisis. There are very few other options for dining so you are a bit restricted to paying top dollar for Whitegrass food. It’s really yummy though.

Some of the staff are fantastic. Local women who always smile and engage and help when needed. One in particular is Lorelle and I really hope she gets a promotion soon. The food is excellent (but very expensive). The organisation of tours is hassle free.

Stayed in October 2023

The dining chairs! omg, so uncomfortable. Especially for older people or people with back aches.

Excellent everything, especially staff.

Stayed in September 2023

- Meals are very expensive and the portions are on small side. - WIFI is a shocker - Blue Cave trip was a bit meh and tours are expensive - 4% surcharge for credit card payments

- Gardens well maintained - Free use of bikes, reef shoes - Staff are very pleasant - Dinners were tasty

Stayed in September 2023

The Wi-Fi was not good enough to watch the Matildas play in the World Cup. Otherwise it was ok in the reception area but not great in the villa.

Tours well organised. Separation of the villas from each other was nice. Food was very good.

Stayed in August 2023

-Food although delicious was extremely expensive, in comparison to the nearby resorts. Be prepared to spend 40-50 AUD per person, per meal. -Tours was great, but again more expensive than the other resorts. As an example, here they they 19.500 Vatu for the Volcano Tour and every where that is 14.500, for the exact same thing. -Their facilities, such as the bikes, aren’t in great condition.

-Staff are very friendly (special mention to Chuck, Thomas, Noella and Emily). -Food was delicious -beautiful views -they organised tours -laundry was affordable

Stayed in August 2023

All the bikes are broken and were never fixed in the 4 days that we were there so unridable, even though we asked about getting them fixed, broken seats, flat tyres, broken cranks, broken pedals, no turtle snorkel tour and tours are more expensive than the other accommodation in the area. Very limited meal selection for lunch and dinner.

Lovely gardens, quick food service, staff were lovely.

Stayed in July 2023

The menu has limited special dietary options; however, the chef and kitchen staff were very accommodating. Please note that Tanna is a very remote island and special dietary options might be limited and we found out after arriving that we might need to bring our own products. It would be great to receive a welcome pack with these recommendations before arriving to the island considering you don’t know what to expect. Nevertheless we didn’t starve and the chef was very accommodating (with the products they had on the island). In addition, we noticed that the tour prices (especially volcano) are cheaper by quite a bit in other resorts close. We were quite surprise by the difference considering it was an identical tour.

It is a very nice place to stay in Tanna. It is close to the airport, offers a lot of day tours including snorkelling and diving. The bungalows are lovely and cozy. Very nice outside areas to sit, relax, have a drink and/or read a book. Nice restaurant. Especially the kitchen staff were very accommodating and friendly. Beautiful sunsets and sunrises. We did visit other resorts for drinks/lunches during our stay and definitely we liked White Grass Ocean Resort the most.

Stayed in June 2023

More variety at breakfast

Perfect hotel to base yourself from for Tanna exploring

Stayed in January 2023

No air conditioning and bed net in the room, not much space for hanging the wet clothes.

Very friendly and nice staff and local guides as well as drivers. They made my trip free from worry and planning.

Stayed in January 2023

I acknowledge that prices on remote islands can be high but I still feel the value for the price was average. The room was just ok, dim with no air con or TV, and the pool is small considering the beach front is rocky so not ideal for relaxing. Maybe just due to the guests at the time, but I did not find the atmosphere to be sociable at all as a solo traveler.

Friendly staff, beautiful location and restaurant. Volcano tour thru the hotel was excellent. The restaurant had surprisingly good food and was reasonably priced.

Stayed in January 2023

The price of food was a little expensive. Wifi only available at the restaurant. No air conditioning available.

Breakfast was good! Staff were super friendly! Phil was our guide and also assisted with snorkelling sizes was extremely friendly, provided a very safe environment with very safe driving alongside being knowledgeable about the island. Snorkelling on site was incredible, the tours were organised very well. Extremely beautiful view. Cocktails were good and food was good!

Stayed in November 2022

Tours need more safety procedures and recommendations

Stayed in November 2022

rooms need a few extras like tea towels and cutlery etc

The staff here are amazing nothing is too much the food is lovely and menu changes so lots to choose from, beautiful location and immaculate grounds etc highly recommend!

Stayed in November 2022

The breakfast offer wasn't so great, a bit disappointed compared to other hotels that includes awesome buffet

Awesome location and awesome staff. It felt especially amazing after 2 weeks spent in the Tana jungle

Stayed in August 2022