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Reviews of Le Uaina Beach Resort 4 stars

Apia, na Falepuna, Samoa

Review score

Based on 313 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    8.0

  • Facilities

    7.1

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 17 April 2024

    7.0
    It's a good price for the venue, beach, pools, staff are very friendly and good customer service.
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa - Poolside
    • Stayed 2 nights

    There was a clitch with our first room however it was rectified which I was grateful for. I didn't like the - breakfast, it was ok but not amazing. - that there was no koko Samoa available for breakfast - the service for dinner was slower than I expected and our food came out at different times, others had already finished their food before the rest of our food came out.

    Great service on arrival and staff are friendly, this is my 2nd time staying there. I liked - our 2nd room - how there is the beach as well as the pools

    Stayed in April 2024

  • Reviewed: 16 April 2024

    6.0
    Friendly staff; resort has seen better days.
    • Leisure trip
    • People with friends
    • Villa - Beach Front
    • Stayed 7 nights
    • Submitted via mobile

    Property was run down, no maintenance, water & electricity & internet didn’t work at times. The resort needed a good clean up. Breakfast and food was sub-par( eg cold egg-bread , instant coffee) No water equipment eg kayak. Rubbish in the water.

    location next to the sea was good; no sand or beach. Snorkeling ok. Room size was good (beachfront villa). Aircon worked.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    8.0
    Great secluded gem with all the necessities
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sea View
    • Stayed 1 night

    Nothing much but if I am trying to find something to dislike, it would be the parking and driveway as it was filled quite easily and the driveway itself is a 1 lane way but there is limited options I guess to upgrade this.

    Very smooth check-in process and early availability (check-in from 12pm) We only stayed 1 night as it was closer to our family village before our flight back home. The room itself was a 3 bedroom 1 bathroom with a large lounge area/common area which was good for the kids to have more room to move around and us to lay our luggage out to repack etc. The bathroom was large for us having 4 children under 7. I liked that all the rooms were all mostly standalone huts, made it seem more private for a smaller hotel. We will stay here again for our next trip to Samoa.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Villa with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Place run down needs updating and urgent renovations.

    Nice quiet location away from everything

    Stayed in January 2024

  • Reviewed: 14 March 2024

    8.0
    Beautiful and enjoyed it
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    All good

    Staff and location

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    A very enjoyable stay, had everything we needed
    • Leisure trip
    • Family with young children
    • Villa with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    We had to walk past the pool to get to our pool side room. The tiles are very slippery and can be very dangerous so would suggest putting some non-slip mats there or something.

    We initially booked a standard garden view room but upgraded to a pool side two bedroom unit (very glad we did that)

    Stayed in March 2024

  • Reviewed: 13 March 2024

    6.0
    Service was friendly and impeccable however during our first few nights of our stay there was no lobster, crab or fish
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    No microwave in the rooms made it difficult to heat up any snacks or left overs. Hot breakfast that was included was very limited. No bacon, no sausages, no eggs, no toast.

    The service

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    The location was great. The owner needs to spend some money on the place so it looks loved.
    • Leisure trip
    • Group
    • Villa with Ocean View
    • Stayed 7 nights

    The 2 bedroom room I booked also had no area for everyone to relax in like a lounge. Breakfast was very disappointing. Only ate there once. Two many cats around the property. Coming into the rooms and getting into the rubbish.

    upgrading my room to one by the pool was nice.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Overall postive experience.
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 8 nights

    We were somewhat disappointed by the constant presence of numerous dogs, with some displaying aggression when approached. Additionally, the breakfast selection lacked diversity, limiting our dining options. Moreover, our experience was marred by noisy neighbours indulging in late-night drinking sessions outside our room, extending into the early hours of the morning.

    We thoroughly enjoyed our stay at this hotel! One of the highlights was definitely the restaurant's deck built right over the ocean, offering wonderful views and a unique dining experience. We were pleasantly surprised by the abundance of marine life right outside our upgraded room, making our stay even more memorable. The staff members were incredibly friendly and accommodating throughout our entire visit. They went above and beyond by graciously upgrading our room free of charge, which we greatly appreciated. The room itself was impeccably clean and comfortable, providing us with a relaxing retreat after adventurous days exploring the island. Furthermore, the staff offered excellent suggestions for activities and sights to see during our stay, ensuring we made the most of our time on the island. Their helpfulness and genuine hospitality truly enhanced our overall experience.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    7.0
    Felt a bit like a home away from home care of the people.
    • Leisure trip
    • Solo traveller
    • Villa with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    As others have said, some areas definitely need an upgrade.

    Staff were fabulous, area was nice with a great outlook over the ocean

    Stayed in January 2024

  • Reviewed: 31 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Villa with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    There were issues in each of the rooms we stayed in including missing shower heads, tvs not working. The garden villas in particular were poorly kept. Not have 24 hour access to drinking water was an issue too

    The staff were awesome

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Modest seaside resort in rural setting
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 1 night

    Breakfast was OK. Avoid the pizza at dinner.

    Hotel consists of small villas, some garden and some with ocean view. Mini-fridge and hotpot. Patio area outside room. Rural location about 25 km from Apia, on the water. Nice outdoor lobby by reception desk. Some people enjoyed the feral dogs and cats in the restaurant. Beautiful surf views from the dining area. Wifi available in lobby, but not room.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Guest House
    • Stayed 7 nights
    • Submitted via mobile

    Having no towels upon arrival in the rooms

    Relaxing vibe

    Stayed in January 2024

  • Reviewed: 28 January 2024

    6.0
    Amazing views but definitely a budget stay.
    • Leisure trip
    • Couple
    • Villa with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    Housekeeping was never done throughout our 6 night stay. No fresh sheets, towels, mopping or bin emptying. Also it was unclear on what needed to done in order to request it. Had to go to reception to request fresh towels and toilet paper when running low. Each time which was frustrating as it often took 2-3 hours for someone to actually bring to our room. The rooms are quite dated and could benefit from some minor changes to make the stay feel more welcoming. The mattress was hard on my back and made it difficult to have a good nights rest. Our toilet leaked and the shower didn’t drain correctly. It would be good if there was more of a kitchenette in the rooms so that you could clean your dishes or utilise the tea and coffee station better. Food menu prices were not justifiable given the very small portion sizes. Complimentary breakfast was okay, running from 7:30am-9am, on which sometimes the breakfast was late or the toaster wasn’t working properly. Cups were also not clean to drink from.

    The location is amazing. Situated on the beach, allowing for great views of the ocean from every direction. The deck overlooking the ocean was relaxing during meals. Free filtered water was a bonus as it saved costs buying bottled water. Complimentary breakfast was okay. Mike especially was very friendly and helped us with any request we had during our stay. Thanks Mike!

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Simple and basic rooms well worth the price, good location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Guest House
    • Stayed 2 nights
    • Submitted via mobile

    It’s very basic, no microwave or facilities which is hard when travelling with a baby.

    Multiple pools of different depths are great for a variety of ages children, also the option to swim in the ocean.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    6.0
    I would definitely go here again but not the Lily pond rooms. The highlight was the pool and the staff.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    When we arrived we had to call reception for towels and after an hour of waiting we got some. There were 6 of us but only received 4 towels even though we were told another 2 would be delivered to our room. The wifi connection in Family Room 3 & 4 Lily pond where we stayed was bad. It kept cutting out and tv wasn’t used in room 3 either for netflix because wifi connection again. Family room 4 fridge had maggots inside when we arrived. Someone came to wipe it down when we reported to reception but found the maggots were back after wiping so we just turned it off and didn’t use it. Also lili pond rooms, you can really hear the conversations from the rooms next door. These are the only things I would fault. I think if I was to go here again I would book ocean view or near the pool.

    The staff were lovely especially the male that helped us for most of our stay. I’ve forgotten his name but he was the best and made our family feel welcome. The pool was nice for a swim at the end of the day.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    6.0
    Spacious and humble private resort, filled with awesome staff but outdated facilities.
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 4 nights

    The rooms and property are outdated. The WIFI was terrible and did not reach our room located in the Garden Villa's. Unfortunately Le Uaina seemed to run behind on timings, for example the breakfasts were often served late which made it hard to plan and organise our day, and our airport shuttle arrived 45mins later than the adjusted pre-booked time.

    The staff were friendly and helpful - truly amazing staff. The property was spacious. The facility provided equipment and activity gear for swimming and diving. The rooms were private. Excellent pool facilities. Breakfast was included. Reception was always approachable and ready to help. Great access to the ocean, beach and swimming spots.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    7.0
    Stunning views
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room we originally booked was the family room. It was interconnected with the neighbouring room and when we checked in there was a bit of flooding coming from the neighbouring room. As soon as we notified staff, they were quick in relocating us to a garden villa. Smaller but it was more comfortable. The resort location is on a beautiful beach front in Falepuna, a fairway from the city and right nextdoor piula cave pool - stunning, picturesque views but facilities and rooms are very outdated and run down. Hopefully there are plans to renovate the place.

    Beautiful beach! We swam in the ocean for hours, the kids loved jumping into the ocean off the deck by the pool area (pool was too warm). We loved the friendly service, we were always greeted with a smile. When there was an issue with our original room, the staff were able to swap it out straight away. I loved that there was a water station to refill your bottles, also the simplicity of the breakfast options.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room next door was very noisy til after midnight and again from 7am There are no pool towels or drying areas making dry clothes hard The rooms were ok but the tv didn’t work, the tile was badly damaged on the floor and in the bathroom

    The location was great The staff was super friendly The breakfast was good as was the dinner The view from the deck was amazing

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Great!
    • Leisure trip
    • Group
    • One-Bedroom Villa - Poolside
    • Stayed 5 nights
    • Submitted via mobile

    Not enough amenities in the rooms and it was not clear how to request your room to be freshened up or if that was a service provided. Would have also been nice to have maybe bottle of water or milk in fridge

    Rooms were nice and grounds were maintained well. Staff were friendly and accommodating, reception was very easy to deal with and friendly.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    6.0
    Other than the issues, we enjoyed our stay in the new clean and tidy room with beautiful views of the beach also.
    • Leisure trip
    • Group
    • Two-Bedroom Guest House
    • Stayed 1 night
    • Submitted via mobile

    We checked into one of the villas and had issues with it. The shower glass door was broken and couldnt slide open or closed, even had a little mouse running inside the villa which was a major downfall. HOWEVER, staff was quick enough to relocate us to the butterfly room asap which was a much better & beautiful room.

    Beautiful location where th beach is, nice view, friendly staff.

    Stayed in November 2023

  • Reviewed: 2 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Villa with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Pools needs a good clean

    Amazing views. Beds were super comfortable.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Two-Bedroom Guest House
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are outdated. Because facility/rooms are old it seems less clean?

    Location was the beat thing for us. However, the venue facilities need go be updated. Also could be cleaner. Air conditioning worked well. However one of the days we were there, power to rooms went off for a few hours?

    Stayed in December 2023

  • Reviewed: 24 November 2023

    6.0
    Nice because of the air conditioning and breakfast.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    The reception area and staff were lovely, but the back section where we were was pretty dirty and unmopped. Nothing to stir coffee and had to ask for milk. No mention of room service and had the same sheets for 7 nights.

    The breakfast was nice, only scrambled eggs once a week. Bathroom light didn’t work and was fixed when asked. Our room looked nothing like the photo, especially the bathroom, no shower curtain or fan, shower towel rail broken. Dogs on property not fed and obviously malnourished. 6 cats jumping on breakfast tables to eat leftovers which is a health and safety issue and obviously not fed either. Paid laundry service was good, but no record of my payments for this when checking out.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    7.0
    Friendly and welcoming
    • Leisure trip
    • Solo traveller
    • Villa with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Room was not the cleanest, but as I wasn't really in it much just for sleeping, it was fine. Just need to pay attention to small details to lift the standard. Drapes need to be hemmed tonfit windows, shower head to be lifted up so you can fit under it to wash, taps to be fitted properly, and linen to be clean on arrival. Pillows need washing or changing. That was for the Garden villas.

    Beautiful staff, amazing location, everything there that is needed. Little shop across the road, tourist spots close by. Good price for what you get. The reception area is beautiful. Car park available. Great views and swimming , snorkelling is awesome. Food was average, service was good.

    Stayed in October 2023

Showing 1 – 25

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