Based on 210 hotel reviews
6.6Cleanliness
7.2
Comfort
7.1
Location
8.2
Facilities
6.6
Staff
8.3
Value for money
7.1
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End of dialog contentReviewed: 25 January 2024
Dorothy
New ZealandAir con was on point, bed was comfy but would do some work in the bathroom/shower area, more light and water coming out of the shower on to the floor when we had to use towels to dry up which is not recommended
Stayed in December 2023
Reviewed: 12 January 2024
Akenese
American SamoaA young lady that served us at the front desk, needs customers service training. She wasn't friendly and didn't really show any reactions to my concerns. Housekeepers are excellent friendly and kept the rooms clean.
I like the cleanness, I especially like the. Bathroom. Bed were comfortable
Stayed in January 2024
Reviewed: 2 January 2024
Jean
New ZealandNoise from other guests early in the morning and late at night, car parking noise
Great customer service, cleanliness, perfect location
Stayed in December 2023
Reviewed: 31 December 2023
Tauvale
AustraliaCar park is very tight. Other cars blocked us in and had to wait for those drivers to be located so they can move out the way. Also there was a container delivery for the hotel that arrived blocking us from leaving to go about our day.
Location is amazing, near the fugalei market. Bed was comfortable and clean plus friendly service.
Stayed in December 2023
Reviewed: 29 December 2023
Paul
New ZealandThe car park
Close to the market
Stayed in December 2023
Reviewed: 17 December 2023
Jeanne
New ZealandGreat location and awesome services
Stayed in November 2023
Reviewed: 5 December 2023
Jacque
AustraliaCould do with a little less air freshener in rooms.
Clean, aircon worked! affordable, great location in CBD. Staff friendly and accommodating. Was a good budget accommodation with a really nice security guard which gave us peace of mind safety wise.
Stayed in December 2023
Reviewed: 3 December 2023
Ulamila
FijiWi-Fi was not free and not much sunlight into the rooms.
Rooms cleaned regularly and staff very friendly.
Stayed in November 2023
Reviewed: 3 December 2023
Kerstan
IndonesiaIt’s clean and comfortable, all your basic needs are met, and the staff are very friendly and helpful. Strategically located downtown close to get anywhere.
Stayed in December 2023
Reviewed: 2 October 2023
Meleane
New ZealandThe bathroom didn’t have a working fan, the bathroom needs upgrading because for me personally that’s what I do considering most when I walk into a hotel, the space and clean it represent a lot for my liking. Good coat of freshly paint will works wonder most of the time
The location, staff were great and friendly
Stayed in October 2023
Reviewed: 22 August 2023
Andreas
New ZealandThis is more a reminder. You are on a Polynesian island. Facilities are simple, and not new. If you keep that in mind, you'll be fine.
Location, opposite the market, between two super markets. Secure parking, in case you have rental.
Stayed in August 2023
Reviewed: 21 August 2023
Tiana
New ZealandStaff weren’t the friendliest but not sure if that’s because of the language barrier, the floors are quite dirty so your feet are always dirty even after a shower. Only gave us 2 towels for 3 of us, no face cloths. The parking area where the motel is located is always busy and can be quite noisey at times!
Don’t have high expectations, I’d only recommend this place if you’re looking for something cheap for one night or two max. Only good things are the location, aircon & cheaper price compared to other places in Apia.
Stayed in August 2023
Reviewed: 21 August 2023
Craig
AustraliaIn need of some maintenance. No pool or communal facilities.
Great location opposite the markets, short walk to town. Spacious rooms
Stayed in August 2023
Reviewed: 28 July 2023
Ruta
AustraliaDouble bed Room was not really nice - smelly and too noisy. The bed is too closed to the bathroom. You can smell that toilet smell through the room. I asked the cleaner to get a air freshener which makes the difference few hours. People outside were talking loudly and I can’t sleep bcos of someone snoring nxt door. People are nice but unfortunately the sheets on bed are too thin and doesn’t look clean etc. Upstairs room for 4 is really nice - nothing wrong with it. It’s just bed sheets that are too small for the beds. Very spacey and lots of room to walk around.
Good location
Stayed in July 2023
Reviewed: 27 July 2023
Dorothy
AustraliaMaintenance required esp in bathroom. Pillows need replacing.
Good location close to restaurants markets and central town.
Stayed in July 2023
Reviewed: 12 July 2023
Tele
AustraliaStaff were friendly and great location
Great location, quiet and very friendly staff
Stayed in June 2023
Reviewed: 8 July 2023
Nathan
United StatesRoom 5 has bedbugs June 2023. The other rooms we booked did not. Apia shuts down early at night. This includes the front desk. The breakfast is extra and is pretty basic. The only place for smokers is right outside the first floor rooms, and the louvered windows do not prevent the smoke from entering those rooms.
Fantastic central location. The main market is across the street. You can walk to the central business district. The hotel is co-located with a furniture company, so the mattresses were very good. Plenty of hot water, wi-fi was good too.
Stayed in June 2023
Reviewed: 28 June 2023
Pennie
New Zealandthe parking was a bit tight but helpful security were always on hand to support
It was neat and tidy and really handy to the market and shops. Super friendly staff always available
Stayed in June 2023
Reviewed: 23 June 2023
Timuia
New ZealandThe TV didn't work and also no lights when you have to walk out of the complex to the front of the rd it's quite dark.
Location is good it's right across from the fugalei markets also close to other shops etc. Room was really nice the beds, Aircon and bathroom. Was so nice to have a shower with hot water.
Stayed in June 2023
Reviewed: 10 June 2023
Faafeai
New ZealandWashing - we got clothes back that was still after two spins & it wasn’t worth money we spent on it. Too expensive. Bed - very uncomfortable too much noise when moving around. Coffee - coffee was old. Will suggest to change from time to time. Shower - wasn’t able to adjust the shower hose cause there was nothing supporting it. Door - was very hard to hold the door back & nothing to hold the door back too. Was a struggle when trying to take things inside the room.
In the middle of everything. Easy to get to the market. Security was good, very helpful with everything.
Stayed in June 2023
Reviewed: 10 June 2023
Masoe
New ZealandBed wasn’t as comfortable. We did our washing & wasn’t worth the money we spent. Our washing was still damn after 2 spins of dryer. I also got washing back & some of my clothes have holes in it.
The hotel was based in the middle of everything which was good.
Stayed in June 2023
Reviewed: 25 May 2023
Valu
Australiawalking up the stairs
I like that we were close to the market but our rooms with our other families were right next to each other
Stayed in May 2023
Reviewed: 20 May 2023
Imani
New ZealandBathrooms
Service
Stayed in May 2023
Reviewed: 18 May 2023
Faauo
New ZealandIt was raining when we arrived, and the room was wet due to minor leaks.
Location was good but no breakfast.
Stayed in May 2023
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