5494 Lusemfwa road Kalundu Lusaka, 10101 Lusaka, Zambia
#20 of 42 hotels in Lusaka
Guests' ChoiceBased on 186 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
8.5
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End of dialog contentReviewed: 18 October 2022
Goncalves
South AfricaThe Hotel is fairly new, but itºs not well maintained, my shower was broken, I reported in the first day but nothing was done in all the 4 days of staying. Towels are old and rip in most of the cases and when they clean the room they forget to leave a new set, i had to call to request towels every day of my stay. They also forgot to send the Shuttle on my arrival day.
Breakfast was ok, but it requires more attention to detail, no cheese was offer and presentation can be really better, maybe more staff training and revamping the way the presentation is layed.
Stayed in October 2022
Reviewed: 15 September 2022
Excellence
South Africaserving the same breakfast over and over again. it came to a time where you will get bored of getting out of bed
The staff were good except for the management.
Stayed in September 2022
Reviewed: 30 August 2022
Berhane
ZambiaThe hotel has clean room. The bed sheet and pilow were clean. I appreciated front house staff for helping out wheni need things like charger etc. The food in the restaurant is reasonable.
Stayed in August 2022
Reviewed: 26 August 2022
Endre
ZambiaHad plenty of mosquitos in the room, the toilet tank was leaking water and sounding like I am camping by a creek, the breathers were releasing dump smell. Some maintenance is definitely needed for the bathroom.
The selling point of this accommodation is the location, size of the rooms are great and the staff is helpful. Breakfast is OK, would appreciate filter coffee vs instant.
Stayed in August 2022
Reviewed: 6 August 2022
Ron
ZambiaVery noisy from construction in area ,, kitchen in morning very noisy , bed uncomfortable
Breakfast is great !! Bar closes early so little noise and food was very good
Stayed in July 2022
Reviewed: 28 July 2022
Rachel
United KingdomThe bed bugs and the lack of interest when I told reception. I was told there were no rooms available to swap with then when I insisted that they move me I was kept waiting for an hour to be told a room was being prepared. However, one of the “prepared” rooms I was offered was just across the hall from mine, that room was not being prepared because it had already been done that morning. So I wasn’t impressed with the bed bugs or the lies.
Not a lot! Location of hotel was ok.
Stayed in July 2022
Reviewed: 18 July 2022
Doris
KenyaThe rooms are really big and modern and the fact that the hotel is right next to Eastpark Mall makes it very convenient for a foreigner. The staff particularly Charles and Francis at the front desk are very efficient.
Stayed in July 2022
Reviewed: 4 July 2022
Mulunda
ChinaNo toiletries not even toothbrushes! embarrassing
The swimming pool
Stayed in July 2022
Reviewed: 25 May 2022
Cynthia
United StatesNothing
The rooms were great. We loved the location because we could easily walk to the nearby malls and Sunday market. Breakfast was really good. We ate at the sports bar and the food was delicious. We would definitely stay here again.
Stayed in May 2022
Reviewed: 27 April 2022
Joseph
United KingdomBreakfast need improvement
The breakfast did not meet our expectations!
Stayed in April 2022
Reviewed: 19 April 2022
Elizabeth
Zambiathe facilities offered are good
Stayed in March 2022
Reviewed: 26 October 2021
Siphiwe
ZambiaThe breakfast was a let down. You could do with a little more variety. There was only one type of juice and it wasn't even a pure fruit juice. The meals were also average. asked for grilled fish and got fried fish instead.
The staff were the highlight. They were very welcoming.
Stayed in October 2021
Reviewed: 15 October 2021
Shenda
CanadaSuch a great experience. The room was clean, and the staff are very friendly and helpful. We had to leave very early the next morning, and the staff were very accommodating by making us breakfast and packing it in to-go boxes for us. We enjoyed our stay. 100% recommend.
Stayed in October 2021
Reviewed: 22 September 2021
Chelsea
South AfricaWhen I checked in, I organised with the manager to have breakfast at 06:15 because I needed to leave 06:30 to the airport. Later that evening, I confirmed again that there will be someone at the kitchen and I will need breakfast 06:15. At 06:15 there was no one there. Front desk wasn’t aware I needed an early breakfast. He went to the kitchen and came back to say the breakfast is ready in 2 minutes. At 06:27 I still had not received any breakfast and I needed to leave for the airport because my driver was waiting and I couldn’t be late for my flight. I asked for a refund, the front desk said I couldn’t get a refund. It is very disappointing that I paid $72 and got such bad service. And the staff couldn’t help me.
The bed was comfy, aircon worked well, friendly front desk staff
Stayed in September 2021
Reviewed: 14 September 2021
Eszter
SlovakiaEverything!
Stayed in September 2021
Reviewed: 30 August 2021
Anonymous
ZambiaThe stairs
The bathrooms are amazing 👏
Stayed in August 2021
Reviewed: 19 March 2024
William
KenyaThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 December 2023
Francis
ZambiaThere are no comments available for this review
Stayed in October 2023
Reviewed: 24 December 2023
Ernest
GhanaThere are no comments available for this review
Stayed in December 2023
Reviewed: 20 December 2023
Ojong
CameroonThere are no comments available for this review
Stayed in November 2023
Reviewed: 17 December 2023
Ernest
GhanaThere are no comments available for this review
Stayed in December 2023
Reviewed: 18 November 2023
Rabbani
NorwayThere are no comments available for this review
Stayed in November 2023
Reviewed: 17 November 2023
Margarida
PortugalThere are no comments available for this review
Stayed in November 2023
Reviewed: 3 November 2023
Mai
JapanThere are no comments available for this review
Stayed in November 2023
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