40 Armadale Road, Borrowdale West,, Harare, Zimbabwe
#4 of 15 hotels in Harare
Guests' ChoiceBased on 99 hotel reviews
8.3Cleanliness
9.1
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
9.1
Value for money
8.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Karen
South AfricaOur second stay and had a lovely welcome. Nice that our rooms were altogether. They were very kind and made breakfast packs to take in car as we were leaving very early.
Stayed in April 2024
Reviewed: 10 April 2024
Sibonile
ZimbabweIt would be good to have one lounging chair in the room Shower floor has steep slope - slippery when soapy
Breakfast was good, but no options for continental choices, like cereal, fruit, yoghurt etc
Stayed in April 2024
Reviewed: 28 February 2024
Natasha
South AfricaI think for longer staying guests they should provide laundry services
The breakfast was so amazing and the staff always made sure i was taken care of, i felt so at home with the hospitality at Art Lodges, the location is great, peaceful and close to village walk so i had access to really nice restaurants and stores.
Stayed in January 2024
Reviewed: 19 February 2024
Kingdom
ZimbabweEither you run a proper honesty bar or you dont at all. Locking fridges with drinks is just not on.
Fantastic facilities and well maintained
Stayed in November 2023
Reviewed: 10 February 2024
Moyo
South AfricaNo sign on the road to locate the place
Rooms have everything one needs
Stayed in February 2024
Reviewed: 31 December 2023
Prince
ZambiaI didn't stay long enough to dislike anything
Beautiful place in a lovely neighborhood. The lady who took care of our needs was really helpful and friendly
Stayed in December 2023
Reviewed: 19 December 2023
Wesley
ZimbabweThe WiFi was very unreliable and would be helpful to have a remote for access to the gate.
Rooms were very clean, air conditioner is helpful, very close to Sam levy’s villages where you can get anything you need.
Stayed in December 2023
Reviewed: 9 November 2023
Wilfred
New ZealandNil
Overall good services
Stayed in November 2023
Reviewed: 27 September 2023
Roger
AustraliaDue to a hitch with booking.com we were told the lodge was fully booked when we arrived - despite having booked it via booking.com several months earlier. However, the hostess went out of her way to find a room for us.
Very friendly staff - treated like family. Everything worked as it should. The bed was especially comfortable.
Stayed in September 2023
Reviewed: 16 September 2023
Oosthuizen
South AfricaBreakfast started very late, and there was no option for washing.
Rooms were comfortable and clean.Very a very secure area and safe parking for vehicles. They were very accommodating and very friendly staff.
Stayed in September 2023
Reviewed: 27 August 2023
Alexandra
GermanyVery friendly staff! We enjoyed being there
Stayed in July 2023
Reviewed: 9 May 2023
Michael
MauritiusShirtless and very load guests shouting like crazy just 2m away from your window. Staff did not care at all. Not what I expected from a place pretending to be "upmarket".
Stayed in May 2023
Reviewed: 28 March 2023
Zgambo
ZimbabweHospitality is awesome 👌
Stayed in March 2023
Reviewed: 28 February 2023
Laurence
SingaporeVery low water pressure for the shower.
Friendly staff. Clean facilities
Stayed in February 2023
Reviewed: 3 February 2023
Katyatya
ZimbabweWelcomed well, breakfast served on time and hot
Stayed in February 2023
Reviewed: 20 November 2022
Leanne
South AfricaFriendly available staff, good location, comfortable rooms
Stayed in November 2022
Reviewed: 5 October 2022
Mortezapour
IranIt's far from center
It was clean kindly stuff
Stayed in September 2022
Reviewed: 10 September 2022
Obert
ZimbabweGood breakfast, like the variety!
Stayed in September 2022
Reviewed: 6 September 2022
Karen
South AfricaVery friendly and hospitable staff, great location. Perfect for us
Stayed in August 2022
Reviewed: 8 August 2022
Tavonga
ZimbabweWifi was a bit slow
We had a comfortable stay with family. Staff was good.
Stayed in August 2022
Reviewed: 6 May 2022
Cheryn
United Kingdom-
Third time staying here :) Staff are lovely, thank you to Angie and team for their professionalism, friendliness and helpfulness. They went out of their way to ensure our stay was comfortable and a big thank you for preparing an extra early breakfast for us as we were leaving early. Beautiful grounds and safe, convenient location, near to Sam Levy's / Borrowdale Village.
Stayed in May 2022
Reviewed: 23 April 2022
George
SingaporeThe staff at the lodge were very amazing, one of them took me to the Sam Levy village which is a shopping center near the lodge, they also helped me arrange my taxi to the airport. The room was clean and well maintained
Stayed in April 2022
Reviewed: 11 April 2022
Donald
MozambiqueSomeone had been smoking in our room before we got there. the smell lingered for the duration of the stay
It was adequate
Stayed in March 2022
Reviewed: 16 February 2022
Trevor
ZimbabweEVERYTHING WAS OK
NICE
Stayed in February 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content