奥斯威斯的Spa酒店

John 马恩岛

The facilities are first rate, the spa & leisure centre really good. Location wise it is just beautiful. In the hotel itself the staff were amazing, so kind and helpful. Nothing was too much trouble. On the front desk, Grace welcomed us and easily responded to (many!) changes we needed for our family wedding group 18! Sandra managed our room needs brilliantly and even helped carry our things to the car. Given our visit was for a family wedding, we had a couple of late nights, and Darren on reception later on was really kind and happy to chat with us and helped in several ways including replacing a non working key card later on! In the Water Side restaurant the staff there were also so kind and helpful with our large family group, Octavia and (forgotten her name!) the young lady getting married in a month or two (!) were especially kind and helpful. But everyone was there too. l