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Reviews of Romana Resort & Spa 4 stars

Km 8, Phu Hai Ward, Mui Ne, Vietnam

#91 of 123 hotels in Mui Ne

Guests' Choice

Review score

Based on 34 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    7.7

  • Facilities

    7.1

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 6 March 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Three-Bedroom Hillside Villa with Private Pool
    • Stayed 3 nights
    • Submitted via mobile

    The resort is rather old and not the cleanest. We had to ask for the relocation as ours wasn't in the best shape when arrived. Main doors were with holes and no isolation. The price is rather high as you can get for similar value of money in better accomodation.

    The surrounding of the resort is very pleasant and nice. It's rather outside of the main road and farther from commercial district. The private pool of villas are very nice. The staff are very friendly.

    Stayed in March 2024

  • Reviewed: 13 March 2023

    6.0
    just there for a stop over. very empty, so not much atmosphere
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 1 night
    • Submitted via mobile

    rooms very dated… could not get TV to work. A bit away from main areas

    lovely pool. nice staff

    Stayed in March 2023

  • Reviewed: 6 February 2023

    8.0
    Great room+view! Terrible cleanservice
    • Leisure trip
    • Family with young children
    • Ocean View Villa with Private Pool
    • Stayed 3 nights
    • Submitted via mobile

    We had problems with the cleaning service, They knocked on the door at 07.30 in the morning, when we were sleeping. The couldnt clean later than this time, also not like 15 or 30minutes later, i dont understand this?. 2 days our room were not cleaned because of this. (They could clean our room the whole day, only not before 08.15 in the morning because my husband only can sleep a bit longer in the morning during vacation.

    Great room with great view Clean swimmingpool Really enjoying our room , bathroom, with the view and own swimmingpool. Good bed.

    Stayed in February 2023

  • Reviewed: 30 August 2022

    8.0
    Nice weekend
    • Leisure trip
    • Family with young children
    • Three-Bedroom Hillside Villa with Private Pool
    • Stayed 1 night
    • Submitted via mobile

    The family bungalows with 3 rooms are just bungalows with 3 different separate rooms not like a house or villa where you can all have good time together, just change for another room as they gently offered us...

    The bungalows with each a private swimming pool are great, it is near the beach, correct breakfast, staff very friendly and helpful

    Stayed in August 2022

  • Reviewed: 25 July 2022

    8.0
    good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    small swimming pool, far from eating places

    beautiful views

    Stayed in June 2022

  • Reviewed: 27 March 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Beach Front Villa with Private Pool
    • Stayed 1 night

    The breakfast was very local and there was no buffet, but I suppose that was to be expected, especially when they were running under capacity post-Covid.

    Pool villa with ocean view at a reasonable price. Enough said!

    Stayed in December 2021

  • Reviewed: 7 March 2022

    8.0
    Beautiful location & good value for the money.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Hillside Villa with Private Pool
    • Stayed 2 nights

    Given all other aspects of the resort, their villa bathrooms are subpar, The fixtures, closet, and décor in the villa I stayed are out dated and the bathroom portion of my villa bordered on primitive - I think they were trying to be modern and rustic at the same time = they need to redesign & update their villa's, especially the bathrooms. The old fashioned lights should be replaced with a lighted ceiling fan and a larger space to hang clothes. There was no stand-alone shower; instead the shower was in the bathtub and the showerhead is at chest level meaning you have to squat in the bathtub to wash your hair. There is no shower curtain or glass doors and the tub placement is poorly engineered - it results in excessive water on the floor after each shower. If you arrive near the end of breakfast hours - be prepared for a small selection. I don't mean to be so negative over these points as they didn't really have much impact; my stay was very pleasant.

    The resort is VERY peaceful and relaxing - great secluded location. The pool is great, but would be better if more shaded areas were available. I had a small private pool at my villa (#401) which was surprisingly large. The beach is a beautiful protected cove with nice sand and gentle waves. The staff is friendly and accommodating.

    Stayed in March 2022

  • Reviewed: 4 February 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Water is smell. Poor breakfast quality

    Stayed in February 2022

  • Reviewed: 2 May 2023

    9.0
    Great value for money.
    • Leisure trip
    • Family with young children
    • Beach Front Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    Some mosquitos at night, but there is a mosquito net in the room, and we use repellent.

    Large, clean and secluded beach. Great garden with lots of trees and flowers.

    Stayed in April 2023

  • Reviewed: 28 August 2022

    1.0
    Terrible. DO NOT STAY HERE
    • Leisure trip
    • Family with young children
    • Three-Bedroom Hillside Villa with Private Pool
    • Stayed 1 night
    • Submitted via mobile

    What couldn’t be better….. I am surprised the resort was open. We arrived, it was empty, no other guests staying (. Booking.com) said it was booked out when I checked. There was not much available on the menu. There was one 2014 bottle of white wine, and one bottle of red wine that had been corked. We asked for something else to drink, nothing available. We went to our 3 bedroom villa. Each room was separate with a key, and only accessed externally. The third room down two flights of stairs, external from the room. The gardens were poorly maintained with broken lights, weedy paths and bits of ply covering pits.

    The location was remote, we arrived late in the evening and checked out first thing in the morning. Felt sorry for the staff, they couldn’t speak much English.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is very very tired. It is not clean, not kept well and the safety of guests is not a priority to the Management. I wrote an email to the Management during my stay, with a list of worrying observations. The list contained many factors around upkeep, cleanliness and safety. It is my opinion that this hotel needs to close for a full renovation pre reopening it's doors. Booking.com should send an inspector there too, as Guests really are at risk accidents and possible danger.

    Staff were Friendly and working very hard, given the difficult environment they work in. Hotel Management did react to come concerns raised during this unfortunate stay.

    Stayed in August 2022

  • Reviewed: 7 August 2022

    5.0
    good location, nice staff but hotel needs to be renewed
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 1 night
    • Submitted via mobile

    The facility is old. Bathroom looks dirty and humid.

    Stayed in August 2022

  • Reviewed: 11 February 2022

    3.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 1 night

    the way that resort's staff couldnt manage clients. the resort didnt have sercurity who can make warning when guests did wrong. as example, some guest wore all clothes to swim. the swimming pools is not valuable as 4 star granded resort as naming. the breakfast is not good, may be a little bit poor. In room, equipments as hair dryer and hot bowl couldnt use.

    bacony in the room which can see the beach

    Stayed in February 2022

  • Reviewed: 8 January 2022

    4.0
    Was not what we expected especially lack of staff,,,
    • Leisure trip
    • Group
    • Beach Front Villa with Private Pool
    • Stayed 3 nights

    my pool could have been fit to swim in, should have be more, staff management SHOULD have responded to us

    My private pool was green slime .. wifi / internet virtually no existent except for in restaurant... lack of staff, what staff that was there WERE EXCELLENT AND DID EVERY THING THAT THEY COULD TO HELP ,,, Asked for management every day but no RESPONSE,,,

    Stayed in January 2022

  • Reviewed: 31 May 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Private big Beautiful swimming pool Near town

    Stayed in May 2021

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Couple
    • Ocean View Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 6 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 3 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: 2 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom Hillside Villa with Private Pool
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: 30 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Ocean View Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 8 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 22 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Ocean View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 16 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ocean View Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 11 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Ocean View Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2022

Showing 1 – 25

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