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Hemu House is located in Fenghuang, a 10-minute car ride from Fenghuang Coach Station. Free WiFi access is available. Staff at the reception can speak English and provide coach and attraction tickets reservation service for free. Tuojiang River and Hongqiao Bridge are within a 5-minute walk. Supermarkets and local restaurants can be reached in 10 minutes by foot. All rooms feature a satellite TV, air conditioning, a private bathroom with a hairdryer and free toiletries. Extras include a desk and cleaning products. The property is equipped with security cameras on site. Other facilities offered at the property include grocery deliveries.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Fenghuang, this property has an excellent location score of 9.7

Want a great night's sleep? This property was highly rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 large double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
9.5
Facilities
8.5
Cleanliness
8.6
Comfort
8.6
Value for money
9.3
Location
9.7
Free WiFi
9.0
High score for Fenghuang
Select topics to read reviews:

See what guests loved the most:

  • Celia
    Hong Kong Hong Kong
    Great location very close to the river and main attractions but far enough to be quiet. Veronica was very kind to help us with anything we needed. The bed is very comfortable.
  • Chloe
    France France
    Hotel is within walking distance of the center of the city. Staff are extremely friendly and welcoming. The room was delightful, lovely size for two people. Would definitely stay again.
  • Felix
    Switzerland Switzerland
    Clean and comfy room, beds were very soft, which is rare in China. Staff spoke fluent English, she was very accommodating and helped us in every step. The night show was incredible. Central location, close to the river and attractions.

Hosted by Veronica

9.5
9.5
Host review score
Host review score

Veronica
Hemu House is located inside the old city, about 3 minutes walk to the river and bars. All the major attractions are in walking distance while the most popular sight - the Rainbow Bridge is only 100 meters from our place. There are 30 diverse kinds of rooms in our hotel and a public area where you can relax with our free tea and coffee and meet new people from all over the world.
Two years experience of living overseas and eight years experience of runing hotels in Fenghuang old city, we have a great knowledge of the needs of both eastern and western guests. Our English speaking staff are willing to be your "private tour guide" of travelling in China.
Languages spoken: English,Chinese

Property surroundings

Facilities of Hemu House
Great facilities! Review score, 8.5

Most popular facilities
  • Parking
  • Airport shuttle (free)
  • Non-smoking rooms
  • Room service
  • Family rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Live music/performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
    Off-site
  • Hiking
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
Good free WiFi 29 Mbps. Suitable for streaming HD content and making video calls. Speed test carried out by the host.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs CNY 80 per day.
    Transport
    • Public transport tickets
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Pet bowls
    • Carbon monoxide detector
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
      Additional charge
    • Tile/marble floor
    • Heating
    • Soundproofing
    • Car hire
    • Soundproof rooms
    • Family rooms
    • Airport shuttle
    • Non-smoking rooms
    • Room service
    Languages spoken
    • English
    • Chinese

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hemu House takes special requests - add in the next step!

    Check-in

    From 14:00 to 23:30

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 06:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of CNY 100 is required on arrival. That's about GBP 11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0+ years
    Extra bed upon request
    CNY 50 per person, per night

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Maestro Visa UnionPay credit card UnionPay debit card Cash Hemu House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 21:00 and 08:00.

    Pets

    Pets are allowed on request. Charges may be applicable.

    The fine print
    Need-to-know information for guests at this property

    A map of Fenghuang Old Town is offered for free.

    Please check your email for transportation information after reservation.

    Please kindly note that heating is available at an additional cost of CNY 20 per room per day.

    For epidemic prevention and control needs, the property do not provide pillow blankets and other facilities that cannot be disinfected daily. Thanks for understanding.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hemu House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 21:00:00 and 08:00:00.

    A damage deposit of CNY 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Hemu House

    • The prices at Hemu House may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Hemu House include:

      • Double
      • Family
      • Twin

    • Hemu House offers the following activities / services (charges may apply):

      • Hiking
      • Temporary art galleries
      • Tour or class about local culture
      • Walking tours
      • Live music/performance

    • Hemu House is 0.6 miles from the centre of Fenghuang. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hemu House is from 14:00, and check-out is until 12:00.

    • Yes, Hemu House is popular with guests booking family stays.