• View
  • Garden
  • Free WiFi
  • Free parking
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
You're eligible for a Genius discount at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel! To save at this property, all you have to do is sign in.

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai is located along Hengshan Road, a 3-minute walk from Hengshan Road metro station. It offers free Wi-Fi in all areas and boutique rooms fusing Art Déco and Oriental designs. Recreational options include a hot tub and a wellness centre. Central yet quiet, Twelve at Hengshan is 3 km from Xintiandi entertainment area and 4.8 km from People’s Square in the city centre. Shanghai Railway Station is a 10-minute drive away. The classy rooms are fitted with a minibar, an iPod docking station and a coffee machine. The ample bathrooms include both a bathtub and shower facilities. Free toiletries, hairdryers and slippers are also included. The hotel offers a gym for those wanting to maintain their work out routine. Guests can also laze in the sauna, visit the beauty shop, or check emails at the business centre. Day trips, car rentals and ticketing can be arranged at the tour desk. There is a gift shop on site for last minute purchase. Guests can enjoy delicious Cantonese dishes at the hotel’s 12 Hengshan restaurant.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hualuxe Hotels & Resorts
Hotel chain/brand
Hualuxe Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 double beds
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Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.9
Comfort
8.7
Value for money
8.2
Location
9.3
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Lily
    Australia Australia
    I’ve stayed at 12 Hengshan a few times before it was under the IHG umbrella - it is still the best hotel in Shanghai. The location is great (if you want an authentic Shanghai experience) and the rooms are large and comfortable. I arrived at 10am...
  • Michael
    Indonesia Indonesia
    The room is spacious.And the metro station is just next to hotel.
  • Daniel
    United Kingdom United Kingdom
    Great, stylish hotel with a beautiful courtyard and great facilities (swimming pool, gym, roof terrace). I injured my knee while staying and the hotel staff was super helpful, lending me crutches and helping me in various ways. Thank you so much!

Hotel surroundings

Restaurants
2 restaurants on site

  • Xian Yan
    • Cuisine
      Chinese • Asian • International
    • Ambiance
      Modern
  • Cai Feng Lou
    • Cuisine
      Chinese
    • Ambiance
      Traditional

Facilities of HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel
Great facilities! Review score, 8.6

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Kids' club
  • Children's playground
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Water slide
  • Hot spring bath
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
Languages spoken
  • English
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash is not accepted HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

FAQs about HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel

  • Yes, HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is popular with guests booking family stays.

  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is 2.4 miles from the centre of Shanghai. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is from 14:00, and check-out is until 12:00.

  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Hammam
    • Children's playground
    • Kids' club
    • Spa facilities
    • Happy hour
    • Massage chair
    • Personal trainer
    • Spa lounge/relaxation area
    • Tour or class about local culture
    • Yoga classes
    • Fitness/spa locker rooms
    • Steam room
    • Hot spring bath
    • Fitness
    • Spa/wellness packages
    • Fitness classes

  • Room options at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel include:

    • Double
    • Suite
    • Quadruple

  • Guests staying at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet

  • The prices at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel on this page.

  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel has 2 restaurants:

    • Xian Yan
    • Cai Feng Lou