• City view
  • Garden
  • Swimming Pool
  • Washing machine
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Sauna

This 4-star hotel outside Hamburg welcomes guests with an on-site golf course and excellent spa facilities. It is situated between the Lüneburg Heath and the Elbtalaue Nature Reserve. The spacious, classic-style rooms of the Best Western Premier Castanea Resort Hotel provide a satellite TV, tea and coffee facilities and a safe. Some overlook the golf course. Guests have free access to the hotel's spa facilities. They include an indoor and outdoor pool, hot tub and fitness centre. Visitors can book massage sessions and relax in the sauna. The Castanea Resort also offers a fine breakfast buffet, afternoon cakes and regional evening meals. Guests can relax with a drink in the beer garden, or at the bar with a live piano on some evenings. The nearby motorway allows you to reach Hamburg in just 30 minutes. Guests can hire a bicycle or enjoy a round of golf.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Premier
Hotel chain/brand
Best Western Premier

Property highlights

Top location: Highly rated by recent guests (8.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
7.8
Location
8.2
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • M
    Martine
    Luxembourg Luxembourg
    The oganizers were very helpful and gave us valuable insidertipps for restaurants etc
  • Paul
    Switzerland Switzerland
    Great facilities, spaceful room, good restaurant with nice suggestions for both adults & kids.
  • Wei
    Germany Germany
    The reception, spa area and restaurant staff were very friendly and helpful. Great spa area was great, with indoor and outdoor pools, two saunas and beautiful view onto the gold course. Room was spacious.

Hotel surroundings

Restaurants
2 restaurants on site

  • Castanea Restaurant
    • Cuisine
      German • European
    • Ambiance
      Modern
    • Dietary options
      Vegetarian
  • Boulevard Restaurant
    • Cuisine
      German • European
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of Best Western Premier Castanea Resort Hotel
Great facilities! Review score, 8.4

Most popular facilities
  • 2 swimming pools
  • Free parking
  • Spa and wellness centre
  • Free WiFi
  • Non-smoking rooms
  • 2 restaurants
  • Fitness centre
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Pet bowls
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Allergy-free room
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Italian

House rules

Best Western Premier Castanea Resort Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

From 04:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Cash is not accepted Best Western Premier Castanea Resort Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Best Western Premier Castanea Resort Hotel

  • Best Western Premier Castanea Resort Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Golf course (within 3 km)
    • Solarium
    • Beauty Services
    • Fitness/spa locker rooms
    • Bicycle rental
    • Swimming Pool
    • Facial treatments
    • Waxing services
    • Make up services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness

  • Check-in at Best Western Premier Castanea Resort Hotel is from 15:00, and check-out is until 12:00.

  • Room options at Best Western Premier Castanea Resort Hotel include:

    • Double
    • Suite

  • Best Western Premier Castanea Resort Hotel has 2 restaurants:

    • Boulevard Restaurant
    • Castanea Restaurant

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Best Western Premier Castanea Resort Hotel on this page.

  • Best Western Premier Castanea Resort Hotel is 3.1 miles from the centre of Lüneburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Best Western Premier Castanea Resort Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet

  • The prices at Best Western Premier Castanea Resort Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.