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Biwako Hanakaido features outdoor and indoor hot-spring baths, 3 dining options and rooms with a balcony and Lake Biwako views. It also has a garden and a sauna, while the lobby offers free WiFi. A free shuttle runs to/from JR Ogoto-Onsen Station, which is a 5-minute ride away. Japanese-style rooms have a tatami (woven-straw) floor and traditional futon bedding, while Western rooms come with beds and a sofa. All rooms all soundproof and air-conditioned, and fitted with a flat-screen TV, a fridge and an attached bathroom. Biwako Hanakaido has a 24-hour front desk, drinks vending machines and a souvenir shop. Guests can unwind in gender-separate public hot-spring baths, or rent a family bath for private use. Guests can enjoy kaiseki traditional multi-course dinner featuring original dishes based on Kyoto cuisine, seasonal ingredients and local specialities. The property also houses cafe hanakomachi and soba noodle restaurant. Room service is available. Biwako Hanakaido is a 15-minute drive from the Omi Jingu Shrine and Saikyo-ji Temple.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
3 single beds
2 single beds
and
3 futon beds
2 single beds
and
3 futon beds
2 single beds
and
3 futon beds
2 single beds
and
2 futon beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.1
Cleanliness
9.4
Comfort
9.3
Value for money
8.6
Location
8.4
Free WiFi
9.0
High score for Otsu
Select topics to read reviews:

See what guests loved the most:

  • Heather
    Australia Australia
    We stayed in a room with a private mineral bath. The room was as large as an apartment, with its own foyer, and areas that could be contained by beautiful screen doors. We loved the space, the views and the wonderful service, but especially the...
  • Bernard
    Netherlands Netherlands
    Lovely food, staff, baths, own private dining room, meticulous service and very clean area. I think it’s almost impossible to top in those regards. The room with its own hotspring was divine. The massage was excellent. Would recommend.
  • Rachel
    Australia Australia
    The location is beautiful! The property is also very pretty. The room was so inviting and comfortable. I didn’t want to leave. The amenities are amazing. Loved the cafe and private bath option. The private onsen was delightful. Everyone is so...

Property surroundings

Facilities of Biwako Hanakaido
Great facilities! Review score, 9.1

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Spa and wellness centre
  • Facilities for disabled guests
  • Room service
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
View
  • Lake view
  • View
Outdoors
  • Balcony
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
Languages spoken
  • English
  • Japanese
  • Chinese

House rules

Biwako Hanakaido takes special requests - add in the next step!

Check-in

From 15:00 to 19:00

Check-out

From 07:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Mastercard Visa UC NICOS JCB Diners Club American Express Cash Biwako Hanakaido accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 22:00 and 07:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

[Information on hot spring facility renovation work]

Please note there will be renovation work on the public bath and private bath from May 7th to July 31st, 2024.

Please understand there there will be restrictions on the use of the public bath and private bath during the construction period. Please contact hotel directly if you have any questions.

Guests are kindly requested to indicate the mean of transportation to the property at the time of booking.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

To use the property's free shuttle, please make a reservation in advance and call the property when you arrive at the Ogoto Onsen Station. Contact details can be found on the booking confirmation.

Guests with children must inform the property in advance of the number of children and their respective ages as different rates are applicable according to their age. Please note that facility fees apply to children using existing beds.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Please inform the property in advance if you have any food allergies or dietary needs.

For dinner-included reservations, a Japanese meal is served between 17:30 and 20:00.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Biwako Hanakaido

  • Room options at Biwako Hanakaido include:

    • Twin
    • Triple
    • Quadruple
    • Family
    • Suite

  • Biwako Hanakaido offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Sauna
    • Massage
    • Open-air bath
    • Hot spring bath
    • Spa facilities
    • Public Bath

  • Biwako Hanakaido is 6.2 miles from the centre of Otsu. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Biwako Hanakaido is from 15:00, and check-out is until 11:00.

  • The prices at Biwako Hanakaido may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.