Boasting hot spring baths surrounded by beautiful gardens, Shinwaen provides charming Japanese-style accommodation, and lavish meals are served in guest rooms. Free Wi-Fi is offered throughout the property, and free parking is available. Rooms are fitted with tatami (woven-straw) flooring and traditional futon bedding, and come with a flat-screen TV. Some rooms feature a private open-air bath. Seasonal flower arrangements welcome guests at Shinwaen. In-room massages can be arranged at an extra charge. Free luggage storage is available, and drink vending machines can be used. The property is a 15-minute drive from JR Aso Station, and Hana-asobi with large rose gardens is a 3-minute drive away. Cuddly Dominion zoo can be reached within a 15-minute drive. Japanese meals prepared with home-grown vegetables are served in the guest room.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.5
Comfort
9.5
Value for money
9.2
Location
8.8
Free WiFi
10
High score for Aso
Select topics to read reviews:

See what guests loved the most:

  • E_s_67
    Germany Germany
    We can only recommend this beautiful, authentic, traditional place to stay. I stayed here with my daughter on a road trip. You are so lovingly looked after here and the house gives off a relaxed and healthy atmosphere. You should have some...
  • Sally
    Singapore Singapore
    Very personalised with Chinese speaking assistant assigned to us. Love the facilities as we have our private onsen and a public one. The extensive of courses during dinner and breakfast are amazing good 😊
  • Pornchai
    Thailand Thailand
    "We had an exceptional stay. Gratitude to the entire staff for their generous and kind assistance. The outdoor onsen is fantastic, and the breakfast/dinner is truly delightful. While they primarily speak Japanese, Google Translate proved helpful.

Property surroundings

Facilities of Shinwaen
Great facilities! Review score, 9.5

Most popular facilities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
Outdoors
  • Outdoor fireplace
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
Activities
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • DVD player
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Luggage storage
  • Fax/photocopying
Reception services
  • Invoice provided
Entertainment and family services
  • Books, DVDs, or music for children
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms
Wellness
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna
    Additional charge
Bath/Hot spring
  • Open-air bath
Languages spoken
  • Japanese

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Shinwaen takes special requests - add in the next step!

Check-in

From 16:00 to 18:00

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash is not accepted Shinwaen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

FAQs about Shinwaen

  • The prices at Shinwaen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Shinwaen is 3.1 miles from the centre of Aso. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Shinwaen include:

    • Quadruple
    • Family

  • Shinwaen offers the following activities / services (charges may apply):

    • Sauna
    • Massage
    • Cycling
    • Golf course (within 3 km)
    • Hot spring bath
    • Public Bath
    • Open-air bath
    • Horse riding

  • Check-in at Shinwaen is from 16:00, and check-out is until 10:00.