Get the celebrity treatment with world-class service at Holiday Inn - Ciudad Juarez, an IHG Hotel

This hotel is a 5-minute drive from the American consulate. Abraham Gonzalez International Airport is an 8-minute drive away. Rooms include free Wi-Fi. Rooms at Holiday Inn Ciudad Juarez come furnished with cable TVs and work desks. Each room includes a coffee maker and ironing facilities. Dining options at Holiday Inn Ciudad Juarez include Las Misiones restaurant, serving international cuisine, and El Refugio Bar. Guests at the Ciudad Juarez Casa Grande can work out in the gym or relax in the outdoor pool. The hotel has a business center and a 24-hour, bilingual staff. The US Consulate and Zona Pronaf are both 12 km from the Casa Grande. A free shuttle runs to the consulate and reservation is needed.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
9.0
Cleanliness
9.0
Comfort
9.1
Value for money
8.4
Location
9.0
Free WiFi
8.6
High score for Ciudad Juárez
Select topics to read reviews:

See what guests loved the most:

  • Efrain
    Mexico Mexico
    Buffet were delicious, good flavors and variety of choices, dinner from menu healthy and delicious, service attention excellent and polite, I liked the location so quiet end staff were great.
  • V
    Vianey
    United States United States
    I like the cleanliness of the room and facility, and the staff, including janitorial and cafeteria staff.
  • Raquel
    United States United States
    Accommodations were excellent, staff was very helpful, room service was superb, delicious and last but most important housekeeping went above and beyond. Thank you!

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

Facilities of Holiday Inn - Ciudad Juarez, an IHG Hotel
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • City view
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Private entrance
  • Car hire
  • Carpeted
  • Lift
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun umbrellas
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Public Bath
  • Fitness centre
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Holiday Inn - Ciudad Juarez, an IHG Hotel takes special requests - add in the next step!

Check-in

From 16:00 to 18:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Holiday Inn - Ciudad Juarez, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Shuttle service to the US consulate is by prior reservation only and based on availability.

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Holiday Inn - Ciudad Juarez, an IHG Hotel

  • Guests staying at Holiday Inn - Ciudad Juarez, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Holiday Inn - Ciudad Juarez, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Swimming Pool
    • Public Bath
    • Fitness

  • The prices at Holiday Inn - Ciudad Juarez, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Holiday Inn - Ciudad Juarez, an IHG Hotel is from 16:00, and check-out is until 12:00.

  • Room options at Holiday Inn - Ciudad Juarez, an IHG Hotel include:

    • Double
    • Suite

  • Holiday Inn - Ciudad Juarez, an IHG Hotel has 1 restaurant:

    • Restaurante #1

  • Holiday Inn - Ciudad Juarez, an IHG Hotel is 4.3 miles from the centre of Ciudad Juárez. All distances are measured in straight lines. Actual travel distances may vary.