• Kitchen
  • View
  • Garden
  • Swimming Pool
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Daily housekeeping

Surrounded by 25 acres of native bushland, this secluded resort is located on New Zealand’s stunning Coromandel Peninsula and combines a striking natural setting with personal service. Grand Mercure Puka Park Resort offers guests a unique and tranquil retreat. Start the day with a swim in the solar-heated outdoor pool. Afterwards, you can soak up the sun on the deck before treating yourself to a classy meal at the restaurant. Have a game of tennis or opt for a relaxing afternoon in the day spa. In the evening, you can chat with other guests in front of the log fire or enjoy a glass of wine on your private balcony. Children under 3 years of age receive breakfast for free. Children aged between 3-11 years can eat from the childrens menu.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, Vegetarian, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
8.8
Comfort
9.0
Value for money
7.8
Location
9.0
Free WiFi
8.3
High score for Pauanui
Select topics to read reviews:

See what guests loved the most:

  • Janine
    Australia Australia
    Peaceful beautiful spot the resort was amazing and the food was superb
  • Mario
    Germany Germany
    Beautiful rooms in the middle of the forest with excellent facilities on the mountain.
  • Warren
    New Zealand New Zealand
    One of the most relaxing and enjoyable stays I have had

Hotel surroundings

Restaurants
1 restaurant on site

  • Miha Restaurant and Lounge
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Grand Mercure Puka Park Resort
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Fitness centre
  • Free WiFi
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Bicycle rental
  • Happy hour
    Additional charge
  • Beach
  • Cycling
    Off-site
  • Hiking
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not possible).
  • Street parking
Reception services
  • Invoice provided
  • Lockers
  • Luggage storage
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Fitness
  • Full body massage
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish

House rules

Grand Mercure Puka Park Resort takes special requests - add in the next step!

Check-in

From 15:00 to 21:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about GBP 47. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos Diners Club American Express Cash Grand Mercure Puka Park Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Puka Park Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Grand Mercure Puka Park Resort

  • Room options at Grand Mercure Puka Park Resort include:

    • Double
    • Triple
    • Apartment

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Mercure Puka Park Resort on this page.

  • Grand Mercure Puka Park Resort is 850 yards from the centre of Pauanui. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Grand Mercure Puka Park Resort can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Grand Mercure Puka Park Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The nearest beach is just 750 yards from Grand Mercure Puka Park Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Grand Mercure Puka Park Resort is from 15:00, and check-out is until 11:00.

  • Grand Mercure Puka Park Resort offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Tennis court
    • Golf course (within 3 km)
    • Spa lounge/relaxation area
    • Swimming Pool
    • Spa facilities
    • Happy hour
    • Fitness
    • Bicycle rental
    • Steam room
    • Beach
    • Full body massage

  • Grand Mercure Puka Park Resort has 1 restaurant:

    • Miha Restaurant and Lounge