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Located 150 metres away from the main square, La Casa de Los Balcones offers accommodation in Chachapoyas. Free WiFi is available throughout the property. Each room comes with a flat-screen TV with cable channels and fitted with a private bathroom. You will find luggage storage space at the property.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Breakfast info

Continental, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.3
Comfort
9.2
Value for money
9.2
Location
9.5
Free WiFi
8.8
High score for Chachapoyas
Select topics to read reviews:

See what guests loved the most:

  • Marc
    United Kingdom United Kingdom
    The greatest thing about our visit to this hotel was the fantastic service from Omar, who seemed to do everything! He helped us with our visit the next day to Kuelap and was friendly and instructive. The shower was one of the best I've ever been...
  • Pavan
    United Kingdom United Kingdom
    Beds were very comfortable, lovely hot shower, rooms were very clean and cleaned daily. Staff very friendly, and helped store our bags as we had a bus later in the day. Excellent and central location. 10-15 mins walk from the bus terminal.
  • Jimbo
    United Kingdom United Kingdom
    Outstanding value this place. Very clean. Great breakfast, friendly staff

Hotel surroundings

Facilities of La Casa de Los Balcones
Great facilities! Review score, 8.9

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Parking
  • Non-smoking rooms
  • Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
  • Sun terrace
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Video
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs US$6 per day.
    Reception services
    • Invoice provided
    • Luggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
      Additional charge
    General
    • Shuttle service
      Additional charge
    • Non-smoking throughout
    • Private entrance
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    Accessibility
    • Upper floors accessible by stairs only
    • Entire unit located on ground floor
    Languages spoken
    • Spanish

    House rules

    La Casa de Los Balcones takes special requests - add in the next step!

    Check-in

    From 14:00 to 22:00

    Check-out

    From 05:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa UnionPay credit card UnionPay debit card Discover JCB Diners Club American Express Cash La Casa de Los Balcones accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please inform La Casa de Los Balcones in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about La Casa de Los Balcones

    • Check-in at La Casa de Los Balcones is from 14:00, and check-out is until 12:00.

    • Yes, La Casa de Los Balcones is popular with guests booking family stays.

    • The prices at La Casa de Los Balcones may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at La Casa de Los Balcones can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • Continental
      • American

    • La Casa de Los Balcones offers the following activities / services (charges may apply):

      • La Casa de Los Balcones is 200 yards from the centre of Chachapoyas. All distances are measured in straight lines. Actual travel distances may vary.

      • Room options at La Casa de Los Balcones include:

        • Double
        • Twin