Situated in Chaves, 300 metres from Chaves Thermal Spa, Castelo Hotel features accommodation with a fitness centre, private parking, a shared lounge and a bar. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. Some rooms at the property have a balcony with a city view. At the hotel, all rooms are equipped with a desk. Complete with a private bathroom fitted with free toiletries, all rooms at Castelo Hotel have a flat-screen TV and air conditioning, and some rooms include a terrace. At the accommodation rooms are equipped with bed linen and towels. The area is popular for cycling, and bike hire is available at Castelo Hotel. Golf Course Vidago Palace is 24 km from the hotel, while Carvalhelhos Thermal Spa is 35 km from the property. The nearest airport is Bragança Airport, 118 km from Castelo Hotel.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 large double bed
1 large double bed
1 large double bed
1 extra-large double bed
2 single beds
2 single beds
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.2
Cleanliness
9.6
Comfort
9.5
Value for money
9.0
Location
9.6
Free WiFi
8.8
High score for Chaves
Select topics to read reviews:

See what guests loved the most:

  • Adrian
    United Kingdom United Kingdom
    Lovely rooms, friendly and helpful staff, buffet breakfast
  • Carlos
    Portugal Portugal
    The room was great. Nice bathroom, a nice big comfortable bed, and of course... the terrace! Although planned, we were "lucky" to get some amazing weather, so we were able to be in the room for the whole time, taking maximum advantage of all the...
  • Tony
    United Kingdom United Kingdom
    The hotel is right by the castle and within easy walking distance of the sights and the Roman bridge. Parking is available immediately under the hotel with a lift. Our bedroom 105 was large, comfortable and well equipped. Breakfast was good. All...

Hotel surroundings

Facilities of Castelo Hotel
Great facilities! Review score, 9.2

Most popular facilities
  • Spa and wellness centre
  • Private parking
  • Free WiFi
  • Fitness centre
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs € 5 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Spa facilities
  • Hot tub/Jacuzzi
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules

Castelo Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa American Express Cash is not accepted Castelo Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the Spa is paid, and according to availability upon arrival. Please check with the hotel before check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Castelo Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

License number: 8313

FAQs about Castelo Hotel

  • Room options at Castelo Hotel include:

    • Double
    • Suite
    • Twin

  • Check-in at Castelo Hotel is from 15:00, and check-out is until 12:00.

  • Castelo Hotel is 150 yards from the centre of Chaves. All distances are measured in straight lines. Actual travel distances may vary.

  • Castelo Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Cycling
    • Fishing
    • Fitness
    • Walking tours
    • Horse riding
    • Temporary art galleries
    • Bicycle rental
    • Bike tours
    • Spa facilities

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Castelo Hotel on this page.

  • The prices at Castelo Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.