Av. d'Encamp, 29 BP2 (office), AD200 Pas de la Casa, Andorra
#71 of 142 hotels in Pas de la Casa
Guests' ChoiceBased on 10 apartment reviews
7.6Cleanliness
7.7
Comfort
7.5
Location
9.4
Facilities
7.5
Staff
8.7
Value for money
7.6
Free WiFi
6.7
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Showing 1 – 10
Reviewed: 11 February 2024
Povilas
LithuaniaPart of the sheets that we got were torn. Also a lot of noisy neighbours partying late into the night.
Good location and overall value for money.
Stayed in February 2024
Reviewed: 5 February 2023
Dean&katie
United KingdomBedroom smelt like cigarettes when we arrived and the hot water ran out after 3 people had showered.
Amazing location, really close to the lifts, and helpful staff. The local restaurants and bars were great. The beds were comfy and there was plenty of room for four adults.
Stayed in February 2023
Reviewed: 26 January 2023
Belinda
United KingdomWe had to set up our own linen and the sofa bed was not prepared for us when we arrived. The checkout process is not in line with the times on booking.com (9am-11am), staff were at our door at 9am waiting to collect our keys. Would have been nicer to have an few more hours to pack all our bags and snow gear in the morning rather than on our last night. Also no drying facilities for wet snow equipment and clothes.
Amazing location close to the chairlifts. The kitchen is outdated, but provides you with what you need.
Stayed in January 2023
Reviewed: 6 February 2024
Patrick
United KingdomOld fashioned tired and dated. Very low quality accommodation. Staff very abrupt and rude on the phone.
Stayed in February 2024
Reviewed: 10 March 2023
Craig
United Kingdomparking for a vehicle would have been good
breakfast n/a location as perfect as it could possibly be for skiing. was superb
Stayed in March 2023
Reviewed: 6 March 2022
Rita
Portugaltoo small for 5, specially ceallings of master bedroom and bathrooms
location
Stayed in March 2022
Reviewed: 10 February 2022
Katerina
UkraineNever! Never! Book this "hotel" Please don't ruin your vacation. I never met such bad service at all! 1. Extremely small box for ski storage - apartment for 4-5 persons, storage for two skis or just one board. 2. Please plan to spend about 1 hour for check-in. You must check-in before 7 p.m. Please plan to come no later than 5 p.m. as it will take so long to check in, and otherwise they will charge you additional money. 3. Torn blankets. And be prepared that they will charge YOU for that holes. Make photos on the first day this will help, just believe me. 4. You will need to clean the room after your stay. Not just clean up after yourself, but a complete cleaning of the room as if you were working as a cleaner in this hotel. Otherwise, they will charge you! And yes, don't forget to take photos of the cleaned apartment, this will help to get your deposit back. 5. And finally, they are asking for a 300 Eur deposit upon check-in. With the promise to return it the same day as your check-out. Forget about it! They will charge you for every hole in their blankets, for normal room cleaning, and whatever else they want. It took us 5 days and the help of Booking customer service (Thank you Booking!) as the facility staff will not respond to your messages when you checked out.
The location is really great! Just two steps from the ski lift. But this is the only positive thing in this "hotel"
Stayed in February 2022
Reviewed: 20 March 2024
O
IrelandThere are no comments available for this review
Stayed in March 2024
Reviewed: 11 March 2022
Avi
IsraelThere are no comments available for this review
Stayed in March 2022
Showing 1 – 10
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