Off season so some things not available.

Staff was excellent. Special thanks to Bruno for assisting with dinner.

Stayed in May 2024

no slippers or ropes in the room

breakfast was delicious, and we had the lovely spa to our self. overall really good experience

Stayed in April 2024

Staff was excellent and helpful, food was very good. Wonderful mountain views from room.

Stayed in March 2024

The restaurant was great. Always fresh food and a lot of choices. What I really enjoyed was the friendliness of the staff and their ability to help you. We were able to book everything from the hotel (ski-passed, ski-school,... ), and the ski-shuttle was very appreciated. The SPA was nice and clean, with a great sauna - exactly what you need after skiing. The Irish Pub was a very nice addition to the hotel, a great place to relax in the evening.

Stayed in February 2024

Nothing to complain.

Breakfast and Dinner buffet were rich and well worth the price. Good bottles of wine for 18EUR. The spa facilities are great and clean. The bedroom was clean and comfortable, good shower, good bed. Wifi fast. Rent your ski in there, very convenient. Staff very friendly

Stayed in February 2024

Nothing!

Hotel Roc Meler is a paradise for celaics - we opted for half-board and really appreciated that almost all the buffet was gluten free. The rooms are clean and recently renovated. The staff were also excellent and helpful, especially in the restaurant. We also appreciated the ski lockers and shuttle to the telecabina, as well as the secure on-site parking. Overall a very relaxing stay.

Stayed in February 2024

I would have like to know that swimming caps were obligatory in the pool, annoying to have to purchase a cap. Bring flip flops and cap. Also on the last morning we were leaving early and opted for the picnic breakfast but no one was at reception at 715, then when the receptionist returned it wasn’t ready. Delayed our departure, but really the only negative in a very enjoyable stay.

Modern hotel with great views. Really friendly and helpful staff. Everything we needed in one place; organised ski hire, lift passes and the mini-bus shuttle to the lifts was great. Buffet style meals were great and good quality, with food cooked for you on the spot. I would recommend for families with kids primary school upwards as the food options for them were great (freshly made crepes, chocolate fountain). Lovely spa pool.

Stayed in February 2024

Spa was very modest and simple, also saunas were not working at the daytime .

Hotel offered fast shuttle to the ski lift and back. Breakfast and dinner were amazing, good variety of foods. Room cleaning was very professional, after a long day of snowboarding it was a pleasure to return to the room.

Stayed in February 2024

Nothing

Breakfast, facilities, gym

Stayed in February 2024

Spa is nice but no one is there to control kids playing in the pool (jumping, diving and splashing). Not a very relaxed moment when crowded.

Staff is very polite and friendly. Food is really good and worth the money paid.

Stayed in February 2024

Parking was limited and underground parking was expensive.

Great hotel featuring a spa for relaxation. The staff was exceptionally friendly and accommodating. While parking is available on site, space is limited, and guests may need to pay approximately 20 Euros per night if unlucky. However, the rooms are well-equipped, immaculately clean, and regularly refreshed, ensuring a comfortable stay. Additionally, the hotel offers a delicious breakfast spread. There is also a pub located in the hotel if you want to have a drink or dinner without going outside. Conveniently, guests can rent equipment directly from the hotel, adding to its appeal. Moreover, there is a transfer service to the ski lifts, although guests should note that the hotel is slightly distant from the ski lift areas, requiring a short drive each time. Fast internet connection.

Stayed in January 2024

Beautiful location, clean rooms and delicious food.

Stayed in January 2024

A bit far away frim town

Very helpful and nice staff! Excellent breakfast

Stayed in January 2024

Nothing in particular... Maybe I was expecting more variety for the dinner.

The room was comfy and clean. The breakfast was very complete! The guy who attended us at reception was very nice, he recommended us hikings and helped us with the parking slot!

Stayed in October 2023

noisy plumbing!

views over Canillo and friendly staff. excellent buffet breakfast

Stayed in October 2023

Could have been closer to the centre, but I did know where it was before I booked it....

Excellent hotel with polite staff and efficient check in and check out. Restaurant good for dinner and breakfast and room perfectly comfortable.

Stayed in September 2023

The location, the staff, the food, the comfort.

Stayed in October 2023

Paying for parking was disappointing

The best breakfast I had during my 4 week holiday was at this hotel. The front desk staff was very helpful as well. The little bar downstairs was also fun with good food.

Stayed in September 2023

Air conditioner

Spa privatisé

Stayed in August 2023

Nothing

Wonderful views of the mountains and Canillo town in the valley. Secure parking. Very good food - extensive buffet dinner and breakfast. Excellent value. Staff helpful and friendly.

Stayed in September 2023

Bit hard to find in the dark. Waze wasn’t very helpful (and roaming is expensive because Andorra is not in the EU - mention this on your site, please. Would have saved me 50€). A little spotlight on the last sign on the road would be nice. Plus the adres we got via Booking.com is not correct.

Quiet with a beautifull view, worth the upgrade. Not far from downtown. Super friendly personnel. Amazing breakfast.

Stayed in August 2023

too much people in the SPA vegetarian options at Irish Pub

excellent buffet (breakfast & dinner) nice & helpful staff

Stayed in August 2023

Super hotel - great buffet style evening meal was well worth it and great facilities.

Stayed in August 2023

Nice a view. Beautiful places.

Stayed in August 2023