Avinguda Prat Gran 3-5. Escaldes-Engordany, AD700 Andorra la Vella, Andorra
#45 of 78 hotels in Andorra la Vella
Guests' ChoiceBased on 308 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
8.9
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Martin
United KingdomNothing
Good location. Quiet
Stayed in April 2024
Reviewed: 15 April 2024
Ezgi
FranceCar parking is a problem. The employees are not helping enough.
Big and clean room Excellent location Good Breakfast
Stayed in April 2024
Reviewed: 10 April 2024
Jane
SpainGreat location, amazing facilities, clean room, good quality bed. Will stay here again
Stayed in April 2024
Reviewed: 2 April 2024
Martin
MaltaNothing I can think off.
Location, nice spacious room and all facilities. Superb breakfast.
Stayed in March 2024
Reviewed: 18 March 2024
Tomás
BelgiumRoom facing the street which sometimes turned out noisy
Very friendly staff! Good location in Andorra
Stayed in February 2024
Reviewed: 14 March 2024
Maciej
SpainLack of hangers in the room, that is annoying especially in the winter season as there is no place to hang jackets
Staff were amazing, especially in the restaurant. The lady in charge was super friendly and very attentive. Spacious rooms, professional staff, very good evening meals at the restaurant
Stayed in March 2024
Reviewed: 7 March 2024
Lisa
FranceThe covered parking is expensive at 26 euros. Use of the spa was included in the room but there was no availability so we could not use the facilities.
The hotel is in an excellent location, next to the main pedestrian walkway. I was upgraded to an executive room which was big and the bed was very comfortable.The shower pressure was excellent too.
Stayed in March 2024
Reviewed: 1 March 2024
Maksim
NetherlandsThere are no options to dry wet clothes (what is critical for folks who came for skiing/snowboarding). There are no any radiators or heaters in the room, the receptionist could not help us to solve the issue.
Nice place to stay, the big spa center nearby, the room was clean, decent choice for people who want to explore the city. Very friendly staff.
Stayed in February 2024
Reviewed: 22 February 2024
Dan
IsraelSome datails in the.room.
Very valuable for the price.
Stayed in February 2024
Reviewed: 20 January 2024
Alexander
GermanyThe Hotel is perfect for Skiing cause it provides a free Transfer to Encamp, also I enjoyed the private pool and excellent breakfast.
Stayed in January 2024
Reviewed: 14 January 2024
Ashley
United KingdomThe room and bathroom was slightly old fashioned.
Great hotel, with lovely staff. I really enjoyed the breakfast buffet with a mix of warm and cold breakfast foods. They have a free minibus transfer to Encamp ski area which is useful if you're a good skier, if you need lessons you will have to get a local bus to El Tartar or Soldeu.
Stayed in January 2024
Reviewed: 9 January 2024
Vincenzo
United KingdomDouble bed was small and uncomfortable, the room decor is outdated as well as the bathroom. Average breakfast
Cute and comfy lobby, friendly staff, great location.
Stayed in January 2024
Reviewed: 9 January 2024
Josianne
MaltaHotel is next to a busy street and our room was noisy at night. We dined at the hotel restaurant one evening and food did not impress.
Excellent hotel. Very clean and comfortable. Superb location and very good breakfast.
Stayed in January 2024
Reviewed: 7 January 2024
Rakan
Saudi ArabiaNeed a gym
Everything
Stayed in January 2024
Reviewed: 30 December 2023
Bashar
KuwaitNeeds an update.
Good location, very spacious room.
Stayed in December 2023
Reviewed: 29 December 2023
Chavez
SpainWe've been staying here for the past 3 years and everything is pleasing, good location, friendly staff and in this time we took the breakfast and it was good.
Stayed in October 2023
Reviewed: 27 November 2023
Dimitrios
GreeceHad a bit higher expectations that weren't met. The hotel is fine, but at least our room wasn't too modern or anything special, and had no view at all. Quite unreliable wifi in the room, and for some time also at the lobby.
Location is quite good, practically at the beginning of the main shopping street. Staff was super friendly and helpful. The room was quite clean and spacious. There was place to work from in the lobby.
Stayed in November 2023
Reviewed: 14 November 2023
Sonia
SpainNo parking available when we got there.
Good location and very clean.
Stayed in September 2023
Reviewed: 6 October 2023
..Linda..
Germany-
Very spacious room and spotless clean. Great breakfast and friendly service. Location is top, all in walking distance. Great after long hiking trip.
Stayed in September 2023
Reviewed: 1 October 2023
Luis
PortugalI’m the morning the shower was hot and get cold suddenly during of my stay
comfortable
Stayed in September 2023
Reviewed: 26 September 2023
Agne
LithuaniaWould be nice to have a kettle in the room.
Room was spacious, well equipped, everything was good. Especially liked extra blankets.
Stayed in September 2023
Reviewed: 24 September 2023
Gloria
CanadaThe coffee was not delicious which was a surprise for us.
Large comfortable room with a great bathroom. Good location to walk the pedestrian mall. Friendly staff. Nice breakfast with eggs, toast, pastries, meat, cheese, fruit and coffee.
Stayed in September 2023
Reviewed: 15 September 2023
Amir
PortugalMassive rooms with bath tube. Many towels. Really luxerious hotel for a reasonable price.
Stayed in September 2023
Reviewed: 12 September 2023
Jack
United KingdomThe payment for parking at the hotel is expensive but considering that downtown is one big car park we should not be surprised.
The breakfast, included (and costed) in the price, was extensive. Dinner food quality was good.
Stayed in September 2023
Del City, USA
Budapest, Hungary
Arad, Romania
Torrevieja, Spain
Hamburg, Germany
Casa Vitetto, Italy
Canazei, Italy
Blackpool, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content