Liwa Desert,Qasr Al Sarab Road 1, Jurayrah, United Arab Emirates
#1 of 1 hotels in Jurayrah
Guests' ChoiceBased on 340 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.4
Facilities
9.4
Staff
9.4
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 17 April 2024
Thembisa
United Arab EmiratesMagical setting and service . Special thanks to Chantel ( restaurant ) , Thato , both ladies were exceptional ( restaurant )Jeremiah and , Bosco ( welcoming faces and incredibly helpful as soon as you depart and arrive on the property ) Robbie ( for his extensive knowledge and patience on the sunset desert walk ) , Levy ( was absolutely amazing at teaching us archery and capturing some lifelong memories ) and Adam ( who was excellent at his morning motivation on the sunrise walk ) .Not to forget the kids football coach / kids club activity director who made sure to invite all kids to participate and was incredibly hospitable and skillful . We will be back some day . Food was incredible but favorite was the beautiful sunset desert setting . I have dreamt of coming to this property for over ten years . It was a dream come true and great way to celebrate two birthdays . Congratulations Anantara it was an unforgettable vacation indeed!
Stayed in April 2024
Reviewed: 17 April 2024
Tamara
United StatesThere was nothing I didn't like and wished I could have stayed longer.
The breakfast buffet was outstanding. The activities were well coordinated, educational and very fun! The property was amazing and the staff was outstanding!! On a scale of 1 to 10, it was a 100!
Stayed in April 2024
Reviewed: 16 April 2024
Herve
United Arab EmiratesNot enough seats around the pool
Location
Stayed in April 2024
Reviewed: 13 April 2024
Peter
CanadaThe adults only pool is small relative to the number of adult couples that stay at the resort. Maybe an adults only dining section would be a thought.
The location in the middle of the desert dunes is spectacular. The resort staff from the time you arrive until you leave make certain your every need is met. The entire facility is first class.
Stayed in April 2024
Reviewed: 12 April 2024
송jk
South KoreaToo far from cities, but it's worthy
Everything was great 👍
Stayed in April 2024
Reviewed: 12 April 2024
Kenneth
United Arab EmiratesIt’s been almost perfect throughout except it took far too long to arrange a buggy to carry my luggages for check out in the end. It took more than half an hour and I had to call four times for someone to attend my request eventually.
It’s an amazing place and staff were helpful and provided excellent services with professionalism and dignity.
Stayed in April 2024
Reviewed: 3 April 2024
Jack
United KingdomEverything about the hotel was superb. The staff, the location, the food, the activities, the rooms and design - all flawless. We had an incredible stay!
Stayed in April 2024
Reviewed: 22 February 2024
Darrell
United KingdomNothing. (It is a long road journey to reach it, but if you are headed to a destination in the desert…)
Elegance, attention to detail, amenities, excellent staff, amazing location.
Stayed in February 2024
Reviewed: 22 February 2024
Dierk
United KingdomStunning property in the middle of sand dunes, plenty of activities
Stayed in February 2024
Reviewed: 19 February 2024
Suzanne
United KingdomNothing
The beauty of location and exceptional service
Stayed in February 2024
Reviewed: 10 January 2024
Anna
United Arab EmiratesWe had trouble booking a table in the restaurants. There are three, however, on our very first day, after the long trip, we had to eat in the room because there were simply no tables available for dinner. It was Friday before the long holiday, a very popular time, and I understand that. However, the hotel of such level could be a bit more considerate of all the guests (or add more tables to accommodate?)
It was a great way to celebrate our anniversary, a little compliment from the hotel was waiting for us already when we checked in. The beauty of the dunes is astonishing, I was totally mesmerized. The bathroom was so beautiful and spacious, and everything was very tidy. The food in the steak house was also 10/10.
Stayed in December 2023
Reviewed: 9 January 2024
Natasha
South AfricaNothing we didn't like
Love the lighting options in the rooms. Love the sustainability consciousness and efforts.
Stayed in January 2024
Reviewed: 31 December 2023
Nasir
United Arab EmiratesEverything was amazing
Stayed in December 2023
Reviewed: 29 December 2023
Shorya
IndiaReally beautiful resort. Special thanks to the guy at the pool side restaurant (who was from Bihar like us - apologies for forgetting the name) and made us feel at home and took special efforts to look after our diet preferences. Special thanks also to Wilson, Jafar and Ali Malik for great experience at in activities.
Stayed in December 2023
Reviewed: 28 December 2023
Cri
United Arab EmiratesNa
The atmosphere of this resort. The staff, always available to support. Everything was high quality.
Stayed in December 2023
Reviewed: 26 December 2023
Maria
United Arab EmiratesFor sure the cleaning service could have paid more attention to the details of evening cleaning service with closing of the curtains and arranging of the carpets.
The most beautiful hotel in the really deep desert I have ever seen until now . Amazing position. Gorgeous swimming pool and the view of sunset are really come from farytale
Stayed in December 2023
Reviewed: 26 December 2023
Julien
FranceThe restaurant near the old pool was not so exceptional in taste. And the terrace restaurant in the main building would need better yet intimate lighting of each table, to fully appreciate the served fine dining there.
The unique secluded setting. The dream infinity pool. The large size of the luxurious bedroom and bathroom and loggia.
Stayed in November 2023
Reviewed: 25 December 2023
Abdulla
United Arab EmiratesOur villa was not very private since many people were able to walk infront of our villa.
Its spacious , very clean and the pool was great.
Stayed in December 2023
Reviewed: 25 December 2023
Ilya
United Arab EmiratesI am sure everyone, including me, thinks it is expensive. But good things come with the price.
excellent breakfast, can't even recall the last time I had it so good. Great location, if you can stand a lot of sand around you.
Stayed in December 2023
Reviewed: 22 December 2023
Scott
United KingdomLitter was evident in various places and seemingly ignored by staff - we ended up picking some of this up ourselves after it was walked past by multiple members of staff. Additional bins around the site would help to reduce this.
Staff were fantastic and so welcoming, dining options brilliant, a true oasis in the desert, wonderful for celebrating special occasions - we chose this beautiful location to celebrate a birthday and to propose. We are excited to already book our next stay because of how special we were made to feel and celebrated.
Stayed in December 2023
Reviewed: 17 December 2023
Mihai
United Arab EmiratesN/A
The resort is an amazing site in the desert. Authentic and far away from the hustle and bustle Dubai (proper for mass tourism). The place is exceptional, rooms are great and the breakfast nutritious and with large variety. All in all a great experience.
Stayed in November 2023
Reviewed: 7 December 2023
Visiola
BelgiumNothing really.
I have no words to describe this place. It is out of this world, especially the location. You feel like you are in a sort of Arab fairytale. The view is astonishing, breathtaking. The hotel is in the middle of sand dunes, rooms are excellent. You have to stay at this hotel once in your life.
Stayed in December 2023
Reviewed: 4 December 2023
Christina
United KingdomThere are only three restaurants in the evening with the fine dining steak restaurant and traditional Arabic taster menu restaurant often fully booked. Leaving only one casual restaurant by the pool. The room service menu is extensive, but we didn't choose to dine in the room so i can't comment. A very minor point - The crockery and food presentation at times was a little too 'rustic' for such a top quality hotel.
The staff were exceptionally friendly, helpful, efficient and attentive. They go above and beyond to make your stay a comfortable as possible. The location is breathtaking, with plenty of activities available if you want to get out into the dunes. The room was spacious and comfortable with room service arriving in a timely manner. The attention to detail was fabulous, like putting toiletries and shoes on little mats/ towels to keep it all tidy. Beautiful bed linen with a medium firm mattress and plenty of pillows. Walking through the grounds of the hotel was a pleasure, with every turn a treat for the eyes and whizzing around on the golf buggies was great fun to get between the pool, spa and various restaurants. Breakfast was plentiful, varied and delicious with lots of fresh fruit, salads, cold meats and cheese options alongside the extensive breads, pastries, cereals, egg station etc. There were different daily local Asian, Indian and Arabic dishes to choose from, which was a wonderful opportunity to try new flavours. The newly opened infinity pool is adults only, with a stunning outlook and this was just beside one of the best equipped hotel gyms I've ever used. The gym staff were super helpful and the pool attendants friendly and available. Lovely little touches abounded within the hotel. The pool has extra suncream if you'd forgotten some, glasses cleaning solution, ice lollies and cold face towel were offered around at the hottest part of the day. The spa had herbal welcome and post-treatment teas served with dates which could be taken on the terrace to watch the sunset. The list goes on.... Many thanks to all the staff and management for their attention to detail and customer services. I very much hope to return in the near future.
Stayed in December 2023
Reviewed: 2 December 2023
Meenaz
United Arab EmiratesLocation and service and great structure!
Stayed in December 2023
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