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  5. Reviews of Grand Cosmopolitan Hotel

Reviews of Grand Cosmopolitan Hotel 5 stars

Al Barsha, Al Barsha, Dubai, United Arab Emirates

#51 of 714 hotels in Dubai

Guests' Choice

Review score

Based on 3785 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.6

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 6 May 2024

    10
    Happy kids
    • Leisure trip
    • Family with young children
    • Grand Family Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Big spacious clean rooms. Large breakfast buffet with international and local choices. Near the metro station. Very helpful concierge. Nice pool on the rooftop 1m to 1,5m deep.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 3 nights
    • Submitted via mobile

    Amazing breakfast buffet, large rooms, friendly staff, very close to Mall of the Emirates

    Stayed in March 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Grand Family Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 6 nights
    • Submitted via mobile

    The hotel where I stayed was truly exceptional, thanks to the care and hospitality of the mr Tareeq and others. Their attention to detail, responsiveness, and professionalism made the stay truly special. Thank you for the unforgettable experience and warm welcome!

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Suite - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful clean room ,hotel services and of course the kindness staff makes us feel absolutely satisfied!

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Family Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 9 nights
    • Submitted via mobile

    Games room, doesn't say anywhere on the website that's it's chargeable.

    Everything was excellent, the staff, cleaners, security, reception and the mangers. The free bus service was very helpful and the food was excellent.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Nice
    • Business trip
    • Couple
    • Superior Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 1 night
    • Submitted via mobile

    The ev charger which requires dewa card

    The space of the room

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Satisfied but still the price is very high
    • Leisure trip
    • Family with young children
    • Superior Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 1 night
    • Submitted via mobile

    The price !

    Facilities and kids swimming pool

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Highly recommended for families with small kids.
    • Leisure trip
    • Family with young children
    • Superior Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 8 nights

    Great service, great food. Very spacious room. View from the window is nothing to write home about, but then, that's not what we were looking for in the hotel anyway.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Very good . Will come back again
    • Leisure trip
    • Couple
    • Premium Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 7 nights
    • Submitted via mobile

    The shower door was leaking .

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    The best choice
    • Business trip
    • Family with young children
    • Premium Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Personal is superb. Shiny, happy people.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Very good stay
    • Business trip
    • Solo traveller
    • Premium Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 3 nights
    • Submitted via mobile

    Location was a little bit off, but it was ok.

    Very large and comfortable rooms, quite, very good food.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 2 nights

    Hotel is very good, very clean, new. Breakfast excellent. Staff very friendly, very helpful, you feel like you are at home. I plan to come again.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Family with young children
    • Premium Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Totally recommend this hotel.
    • Leisure trip
    • Family with young children
    • Superior Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 4 nights
    • Submitted via mobile

    The place, the staff, facilities, everything was great. Special thanks for baloons and cake for my birthday.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Pleasant
    • Business trip
    • Family with young children
    • Superior Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 3 nights
    • Submitted via mobile

    The location is not great for business.

    The staff is great, the cleanliness as well as the breakfast.

    Stayed in March 2024

  • Reviewed: 27 April 2024

    9.0
    Very friendly atmosphere
    • Leisure trip
    • Solo traveller
    • Premium Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 3 nights
    • Submitted via mobile

    Very professional and friendly staff, clean hotel

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 2 nights

    No Bar in Hotel

    I was pleasantly surprised by the free upgrade to a suite. It was one of the best suites I have ever experienced. The huge shower with a bathtub and the big master bedroom were impressive, but what really caught my attention was the smart device in the room. I could easily control the lights, curtains, air conditioning, and everything else with just one device.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Premium Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 2 nights
    • Submitted via mobile

    Friendly and supportive staff especially ali night duty manager, he make me feel at home

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 3 nights

    The locations isn't that nice, surrounded with immigrants and foreign workers. The room had some noise, something banging on the outer walls.

    Very good breakfast. A lot of variety, local and Indian kitchens.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Family Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 7 nights

    We felt absolutely very well looked after. The rooms and all the facilities were modern, clean and very comfortable. Be sure to try out the pool on the roof terrace. The location is also absolutely great. It is less than a 5-minute walk from the Mashreq metro station and less than a 10-minute walk from the Mall of Emirates. The hotel is on a quiet side street. The food was exceptionally good, high quality and absolutely varied and presented very beautifully and with attention to detail. It was also constantly refilled (even shortly before end). Especially the dinner (buffet) was great. Every evening there was a different culinary theme and the food (from the starters to the desserts) was tailored to this and matched the theme absolutely perfectly in terms of taste. The buffet opening hours are also great and long, so there can be no crowds. Breakfast buffet runs from 6:30 a.m. to 12:00 p.m. and dinner buffet from 6:30 p.m. to 11:00 p.m. The staff was professional and very hard-working and present with heart and mind. Special requests are also easily and happily accommodated. Our special thanks go to the manager Tarek and to Darija. Both of them went above and beyond their professional obligations in the crisis situation (flooding and heavy rain in Dubai) and supported us with a lot of heart and in an absolutely exemplary manner. Thanks to the entire team for the absolutely great stay with you.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Good hotel, comfortable beds, excellent breakfast. Further from the centre, but near metro
    • Leisure trip
    • Family with young children
    • Premium Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 7 nights

    Most of the songs near the pool were just usual pop music, which is fine, BUT time after time we had to listen to Russian World war 2 songs about war victories and Russian glory. That was super weird, especially considering that Russia has invaded Ukraine now. This made us feel a bit uncomfortable.

    1. Good room 2. Comfortable large bed 3. Great breakfast 4. Location far from centre, but near metro 5. 2 different saunas in the spa

    Stayed in March 2024

  • Reviewed: 24 April 2024

    10
    Excellent service by Mr. Tariq
    • Leisure trip
    • Family with young children
    • Premium Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 1 night
    • Submitted via mobile

    I booked this hotel when I was stucked at the mall of emirates because of the heavy rain. I wanted to escape from the mall and booked it because it was not far from the mall. Unfortunately due to heavy rain I could not reach this hotel. Therefore I called the hotel to cancel my booking and talked to Mr. Tariq. He was so kind and helpful and cancelled my booking without any problems. He also was very concerned about me and my family even I have cancelled the booking. I am very impressed with the service this hotel provided me in a very difficult time!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Nice
    • Business trip
    • Family with young children
    • Premium Room - Complimentary Luxury Transfers to Kite Beach and Mall of Emirates
    • Stayed 1 night
    • Submitted via mobile

    Smell strong at breakfast room

    Very good

    Stayed in February 2024

Showing 1 – 25

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