Sheikh Zayed Road, Al Barsha, near Mall of Emirates, Al Barsha, Dubai, United Arab Emirates
#478 of 721 hotels in Dubai
Guests' ChoiceBased on 4314 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.6
Facilities
7.5
Staff
8.1
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 1 December 2023
Irfan
PakistanI left my airpods in the room and been trying to get in touch via phone and emails but there is no response. Nobody answers the phone as well. Worst customer service ever
Location was nice but not that close to the metro station.
Stayed in November 2023
Reviewed: 1 December 2023
Ahmed
EgyptThe floors and the rooms smells cigarettes smoking all the time
Center location
Stayed in October 2023
Reviewed: 28 November 2023
Hamed
United Arab EmiratesThe lady of facilities like pool or gym
The beds
Stayed in November 2023
Reviewed: 28 November 2023
Ahmed
Saudi ArabiaRooms are tight and small, also no option available for billman staff to carry bags.
Reception staff warm welcome and internet was good
Stayed in November 2023
Reviewed: 24 November 2023
Javed
PakistanThe telephone should be on the bed side - there should be mobile charging socket on bed side. The washroom should have basic vanity kits like toothbrush+paste, cotton buds, disposable razor if needed.
Room is comfortable and clean - location is great and breakfast if really amazing. The custmomer service is really good as I gave an online feedback and the CS got back to me on call to respond to it. For extra coffe or water , the call answering time is not good - had to try multiple times before someone could answer
Stayed in November 2023
Reviewed: 24 November 2023
Aisha
CanadaRoom stiffness and ventilation is so poor you literally can create moods and bacteria culture in the room Bathroom cleanliness and beds are questionable
Location and accessibility to the mall of emirates
Stayed in November 2023
Reviewed: 20 November 2023
Akah
United Arab EmiratesThe neatness of the room
Stayed in October 2023
Reviewed: 16 November 2023
Peter
EgyptBreakfast was nice with variety Location is fantastic Room is totally clean
Stayed in November 2023
Reviewed: 13 November 2023
Wael
United Arab EmiratesThe pillow is very uncomfortable
Stayed in November 2023
Reviewed: 12 November 2023
Mohamed
Saudi ArabiaNo TV channels worth opening TV Bathroom size
Room Location
Stayed in October 2023
Reviewed: 8 November 2023
Philip
AngolaThe seats in the lobby are the worst I have ever seen. Can't sit and have a conversation with someone. Too far, very unergonomical. The set near the conference room are even worse.
Location, price. Staff are friendly.
Stayed in November 2023
Reviewed: 6 November 2023
Jehan
BahrainStains in the carpet and the carpets are very old
The staff especially the porters
Stayed in November 2023
Reviewed: 6 November 2023
Ahmed
PakistanNo gym or fitness center
Courteous staff
Stayed in November 2023
Reviewed: 5 November 2023
Khan
Saudi ArabiaVery small rooms and bathrooms
Neat n clean hotel
Stayed in November 2023
Reviewed: 4 November 2023
Asif
CanadaWeird gutter smell in the washroom
Stayed in October 2023
Reviewed: 30 October 2023
Tanika
United KingdomThe room had a odd smell. The restaurant service was very slow
Location and atmosphere. The ibis is in a central location to mall of the Emirates and bus station and train station
Stayed in October 2023
Reviewed: 30 October 2023
Ashraf
EgyptPillow wasn’t soft
Stayed in October 2023
Reviewed: 29 October 2023
Rothwell
SpainShuttle to emirates mall or somewhere else for the evening for business people or during the day for tourists would have been good. Although the mall was close as a woman by myself I did not want to walk back after dark.
Breakfast was nice and I had lunch one day that was also nice. The room was fine so was the wifi. It was all fine. Thank you
Stayed in October 2023
Reviewed: 28 October 2023
Gohar
PakistanNo wall clock, no bathroom slippers.
Good location.
Stayed in October 2023
Reviewed: 27 October 2023
William
United KingdomPoor lighting in room . Poor desk for working( PS I was in the Novotel suites not IBIS)
Location and staff. Good breakfast
Stayed in September 2023
Reviewed: 27 October 2023
Syed
United Arab EmiratesIt’s outdated and not spacious
Location
Stayed in October 2023
Reviewed: 25 October 2023
Hussein
EgyptAirflow in the hotel
good staff
Stayed in October 2023
Reviewed: 24 October 2023
Muhammad
PakistanBreakfast
Breakfast was excellent.Menue & Cooking both were very good.
Stayed in October 2023
Reviewed: 22 October 2023
George
EgyptRoom size
Location very nice and food
Stayed in October 2023
Reviewed: 18 October 2023
Muhammad
PakistanI had a friend visiting and he was asked to show his ID at the counter and it was then scanned. Which was VERY odd and embarrassing in front of my friend. Either this policy SHOULD BE WRIITEN IN THE BOLD that NO VISITORS are allowed or they shouldn't ask for these thing. It's not even as if I had asked for additional "services".
The location is very convenient for a solo traveller because it is very close to MOE. The rooms are nice and tidy. I had requested an early check in and I was given a room. So really grateful for that.
Stayed in October 2023
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