The staff at the executive lounge didn’t meet the expectations.

Very nice hotel facilities and staff, the executive lounge was very good and the location is easily accessible

Stayed in April 2024

I recently stayed at Mövenpick Hotel in Dubai Burj and had a fantastic experience. The hotel boasts a clean and inviting environment, which immediately put me at ease upon arrival. One of the highlights of my stay was the exceptional service provided by the staff. Every employee I encountered was incredibly friendly and genuinely eager to assist with any requests or questions. Special thanks to Karthikesan, who prepared delicious omelettes for breakfast with skill and a smile each morning. Additionally, the bellman Nixon from the Concierge department was outstanding in providing helpful recommendations and ensuring a seamless experience during my stay. Their warmth and professionalism, along with the overall cleanliness and top-notch service at Mövenpick Hotel in Dubai Burj, exceeded my expectations. I would highly recommend this hotel to anyone visiting Dubai."

Stayed in May 2024

Daily Breakfast menu same....

The staff are great serving with smile

Stayed in April 2024

Pool time should be extended

Stayed in April 2024

breakfast area is cramped and under staffed.

Location is close to Airport Room was clean and big. no balcony access. Breakfast service was not satisfactory. Under staffed / slow refills .requested baby seat and never received. waited 10 to 15 minutes just to be seated .

Stayed in April 2024

Pillows was not enough and was not confortable

Breakfast was ok, location was great

Stayed in April 2024

breakfast was good, but suggestion is to change the menu on daily basis instead of keep the same menu for alternate days.

Stayed in April 2024

Nothing

I was particularly impressed with the size of the room, the sports bar on the M-floor, Starbucks on the ground floor, ready availability of taxis, proximity to shops and restaurants and very helpful staff.

Stayed in April 2024

mosquitos were found inside washroom in apartments. also near starbucks outsdie. so, something should be done for this.If a tourist falls sick because of mosquito bite then it may spoil his trip.

liked ROOMS OF APARTMENT for a family .Almost everything is there , just like second home there Breakfast was having good variety and for indians , daily somethings is there, dont worry. Location is good for bus stop, metro is slightly far ( I guess , oudh station is 2-3 km...you have to catch a taxi to go there, walking will take 30-45 minutes).We are a family of four, so taxi was OK for us, so location was not a problem. we used to go to ADCB metro station /Burjaman/Oudh metha by taxi , then start train journey.But they do provide bus service, but you have to tell the reception, one day in advance about hotel BUS

Stayed in April 2024

Nothing

Breakfast and service was good

Stayed in April 2024

Terribly soft mattress makes sleep quite uncomfortable. I felt very unwell the next morning. Strong urge to owners and managers to consider changing it - hotel is for sleep mainly

We had a special offer, so it was a great price/quality combo. Decent breakfast, clean and comfy room, nice pool and ok gym

Stayed in April 2024

While there were parts of my stay that were great, like the food variety and the staff’s service, other aspects didn’t quite meet my expectations for a 5-star hotel. The room size, the chaotic breakfast setup, and the limited club lounge offerings were letdowns.

Room: Starting with the room, I was surprised by how small it felt for a hotel that’s supposed to be top-tier. A balcony would have made a big difference, giving some extra space and a spot to enjoy the view. Unfortunately, that wasn’t an option. Breakfast Experience: The main restaurant where breakfast was served had an unexpected vibe. The mix of different banquet chairs and tablecloths with the regular furniture looked a bit messy for a place that’s aiming for luxury. The buffet area was also too cramped, making it hard to navigate during busy times. On the bright side, the food variety was impressive. However, they could definitely work on their healthy options. Adding sugar to a chia pudding doesn’t really scream “healthy” to me. Club Lounge: I also had access to the club lounge, which was underwhelming, especially at breakfast. The options were too limited for what you’d expect. During happy hour, there was plenty to drink if you’re into alcohol, and lots of snacks that weren’t on the healthier side. Since I prefer not to drink and like eating healthy, the lounge didn’t offer much value to me. Swimming Pool: The pool was nice but smaller than I’d hoped. For someone who loves swimming, it felt a bit restricting. Staff: The highlight of my stay was definitely the staff. They were professional and polite, living up to the hotel’s high standards.

Stayed in March 2024

Waiting for breakfast is long after 9am. Cleaning room service is not detailed, had to remind 2x to refill shampoo, conditioner and also some cleaning parts could be better done.

Hotel is very nice, small and very good value for money. It has nice pool area, lounge and nice shuttle service which works fine.

Stayed in March 2024

I was told that my room was an upgrade, but I don’t think so. But overall it was clean and the staff was very friendly. A view from our room would’ve been nice also but it was not a deal breaker.

Check in was very smooth. The location is ideal, for a trip to downtown Dubai or the airport.

Stayed in March 2024

only the sauna keeper (Nepal guy with Red cap) was not friendly.

That was all good,

Stayed in March 2024

there was no elevator in the parking area

staff was friendly and helpful

Stayed in March 2024

Not sure

The location, and shops that were near it

Stayed in December 2023

The Tub in the bathroom is horrible and too dangerous and highly risk of falling down . I don’t know how many people must have fallen and broken their bones . I’m completely dissatisfied with Mövenpick.

It is a wonderful property

Stayed in February 2024

Not much but there was some bad smell in washroom and even of multiple complains, it did not go.

Breakfast was amazing. There was good spacious room with good size of balcony. Staff was polite and helpful. Nice view from balcony.

Stayed in December 2023

The property was well maintained, great Christmas party, conveniently located,

Stayed in January 2024

Location

Stayed in February 2024

A very nice location. Accommodating and understanding staff

Stayed in December 2023

Location is excellent near to airport and easy access to most of the locations in new and old Dubai.

Stayed in December 2023

It was in the city, with views of the skyline

Stayed in November 2023