Sarooj District - Hilton Road, Al Ain, United Arab Emirates
#4 of 18 hotels in Al Ain
Guests' ChoiceBased on 3796 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.4
Staff
8.9
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 14 April 2024
Sanjay
United Arab EmiratesDinner spread could have been better, house keeping was a bit tardy, Both rooms could have been fitted with smart TV’s
Staff was courteous, especially Jasubeck in the restaurant. Alam and Sandhya were helpful too. Breakfast spread is good, rooms are decently sized
Stayed in April 2024
Reviewed: 14 April 2024
Muhammed
United Arab EmiratesTiming hours of recreation
Friendly staff especially Jasurbek & Hossam, cleaness good , swimming pool was fantastic
Stayed in April 2024
Reviewed: 14 April 2024
Ahmad
United Arab EmiratesValue and age
Location and theme and privacy
Stayed in April 2024
Reviewed: 14 April 2024
George
United Arab EmiratesSwimming pool assistants
Wonderful stay. Good spread over breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Sendhil
United Arab EmiratesRestaurants - less choice of Indian food ..
Hotel was in good location and access to tourist attractions are close by ; Staff were very friendly especially Kaung, Alam , Muskan , Sheila and Sandya from the restaurant side were very courteous and helpful. Hossam from front desk side and Prasad were customer friendly.
Stayed in April 2024
Reviewed: 13 April 2024
Gautam
United Arab Emiratesclean and comfortable
helpful staff - kaung / sheila / sachin /prasad and some other cleaning staff, forget their name.
Stayed in April 2024
Reviewed: 13 April 2024
F&f_bf
United Arab EmiratesWe don't like the option for breakfast . The amenities in the studio room it's hard to operate the washing machine and the microwave oven. Bathroom is too small.Cutlery is not clean and only few is there.The pillow is not that good but still ok.The room for my sister in law on main building is not that good their is stinky smell.
The pool and slides is perfect for the family. The people is accommodating. The slides is great. I think the price is gThe pool and slides is perfect for the family. The people is accommodating. The slides is great. I think the price is great for our room but how I wish the pillow are more soft.the bed size is ok. Their amenities for pool is excellent for kidsThe complimentary bottle water is limitlessreat for our room but how I wish the pillow are more soft.the bed size is ok.
Stayed in April 2024
Reviewed: 13 April 2024
F&f_bf
United Arab EmiratesWe don't like the option for breakfast . The amenities in the studio room it's hard to operate the washing machine and the microwave oven. Bathroom is too small.Cutlery is not clean and only few is there.The pillow is not that good but still ok.The room for my sister in law on main building is not that good their is stinky smell.
The pool and slides is perfect for the family. The people is accommodating. The slides is great. I think the price is great for our room but how I wish the pillow are more soft.the bed size is ok. Their amenities for pool is excellent for kidsThe complimentary bottle water is limitless.
Stayed in April 2024
Reviewed: 13 April 2024
Surya
United Arab EmiratesBuffet could have been better
Family pool
Stayed in April 2024
Reviewed: 13 April 2024
Moza
United Arab EmiratesStaff friendly especially Hossam
Stayed in April 2024
Reviewed: 12 April 2024
Mohammad
JordanThe swimming pool and the food
Everything was really good
Stayed in April 2024
Reviewed: 12 April 2024
Randolf
United Arab EmiratesThere is only 1 thing, the pillow was not comfortable its not big and fluffy thats why in field comfort not that great feedback.
The pool was fun. Facility is peaceful
Stayed in April 2024
Reviewed: 12 April 2024
Nicole
United Arab EmiratesThe hotel needs some renovation. The pool with the slides is too crowded with kids , the other pool is more like for exercising.
The studio on the ground floor was gd , the balcony view was kind of blocked by the pool slides . The garden was also under maintenance so u cannot see it from the balcony. I would return cause the room was comfy , the location is very gd , the staff are really kind, welcoming and do everything to help. I would like to mention Ramesh at the breakfast for his attention and service and Harsha Shetty the chief concierge for the welcome .
Stayed in April 2024
Reviewed: 12 April 2024
Suresh
United Arab EmiratesWe had a pleasant stay at Radisson Blue during this Eid holidays. Staff Harsha, Sachin, Prasad were very friendly and helpfull, created a family environment for us. The food was good too. The water slide at the kid's pool was a good experience for our daughter. We will definitely visit again .
Stayed in April 2024
Reviewed: 11 April 2024
Oleksandra
UkraineOverall property needs some renovation, but our room was great!
Staff was great, The duty manager (I believe Mohammed forgive me if I’m wrong) made an upgrade for our family, it was fantastic. Harsha provided a baby crib and helped us along the stay. Food in the buffet was pretty good!
Stayed in March 2024
Reviewed: 11 April 2024
Nessa
United Arab EmiratesWe had booked for 2 adults and 2 kids but only one kid was booked. We then added the second kids details by paying the extra cost. But during dinner again they mentioned it’s only one child and we had to explain all that happened etc etc . The dustbin in the room on first floor was not cleaned which was used by the previous guests. During dinner the place where we sat was very hot and couldn’t feel the ac. When asked to increase the AC as we were feeling hot. The restaurant waiter says this area does not have AC. So we asked him to shift us to a different table where there was AC. ( found it strange that why they let us sit in a place where there was no AC in the first place). He then comes back to us saying that as the main door was open the AC effect was not strong. ( remember he mentioned earlier that, this area did not have AC ) We had to tell him sternly n remind him on what he said and finally he gave us another table. The food also was not upto my expectations expected. There was sambar in the menu but no idli. The chapatis/Parata were very hard. There were good dishes as well. I had tried a Iftar Buffet from Radisson Blu in Dubai last year and the food was awesome… compared to that I was disappointed. When booking I had mentioned that as it is our first stay in this resort I hope we are taken good care of… but it wasn’t upto the mark.
Overall it was a decent property. Liked the villa. The housekeeping staff were quick to give us water and bedsheet when required. During breakfast, Alam Sandy prepared tea n hot chocolate for the kids and it was a nice gesture.
Stayed in April 2024
Reviewed: 11 April 2024
Rahul
United Arab EmiratesBathroom was too small.
We had very good experience, we got a free upgrade as the room we originally reserved wasnt available. Rooms are clean with all the required facilities. Housekeeping team is doing great job with instant response to our needs. The bf buffet has a variety of options of vegeterian and non vegterian... spl to mention to Moskn Alam for his services
Stayed in April 2024
Reviewed: 11 April 2024
Meurisse
United Arab EmiratesQuality and taste of food can be improved. Bed was a little itchy.
Service was fantastic, especially during breakfast at the Flavours Resto. Ramesh, my waiter, took care of everything.
Stayed in April 2024
Reviewed: 11 April 2024
Angie
South AfricaThey were building, closed facilities, and the pool bar was not great
Staff
Stayed in April 2024
Reviewed: 11 April 2024
Happykumarpl
IndiaBathroom
Friendly and welcoming staff Swimming pool and slide was good. Indoor activities were also good
Stayed in April 2024
Reviewed: 10 April 2024
Jesse
PhilippinesBed in Studio room(villa) is not as comfortable as the beds in the hotel rooms(we booked 1 studio and 2 superior rooms). Sofa in studio room needs cleaning. Breakfast selection is fine, but can be improved.
All rooms are clean and spacious. Water bottles are served in the room everyday. Family Pool is temperature controlled Hotel is close to major malls and attractions.
Stayed in April 2024
Reviewed: 9 April 2024
Alena
United Arab EmiratesAC in the room 403 was not regulated. Always it was cold, doesn’t matter what temperature you choose(16-19 degree maximum).
Rest of all was perfect!
Stayed in April 2024
Reviewed: 9 April 2024
Vishal
United Arab EmiratesRooms are bit smaller.
Staff was amazing…. Islam - From Shisha Place…. Alam at Restaurant and Muskan also from Restaurant… very helpful and friendly..!!!
Stayed in April 2024
Reviewed: 9 April 2024
Nisshanthini
United Arab EmiratesWe booked half board the food didn’t have much of spread yet I must say head chef made kids nuggets and welcoming
The staff were helpful pool was good rooms are neat and spacious staffs Shantel and chavindu were very helpful
Stayed in April 2024
Reviewed: 9 April 2024
Balwinder
United Arab EmiratesDidn’t like the balcony, wasn’t clean.
I liked the walking green area.
Stayed in April 2024
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