Amazing setting and facilities. Well laid out and staff very nice and helpful.

Stayed in April 2024

nothing

The staff were brilliant

Stayed in April 2024

I could not get a receipt for what I paid for my room either when I checked in or out, and they just showed me an amount they put on my card to hold. But it didn’t make since to me, because of what we were quoted. The roads are horrible but I know that no fault of the hotel.

Good

Stayed in January 2024

Could’ve done with a firmer mattress in our room. The one we had was sagging in the middle.

Great location, impeccable service & staff, delicious food

Stayed in February 2024

Staff were great celebrated my partner birthday went for dinner and was surprised with a beautiful decorated room was truly amazed

Stayed in December 2023

The food and restaurant service

Watersports, location, size, kids club

Stayed in October 2023

nothing!

The staff couldn’t have made you feel any more special. A wonderful resort

Stayed in May 2023

Condition of some tennis courts - resurfacing and maintenance would be great so that all 7 tennis courts are in good condition to play and enjoy!

Location of the hotel in a beautiful bay, the wonderful beach, having tennis courts at the hotel, tennis pros Nigel and Rennie, tasty breakfast, option to do water sports, and lots more!

Stayed in May 2023

the hotel is tired, restaurants okay but nothing special. staff seemed to be going through the motions. all in all, it felt like the hotel would benefit from a refit and a program to energise the staff.

location and beach is amazing. lovely pool.

Stayed in April 2023

A little distant from other restaurants and shops.

Right on the beach, excellent food.

Stayed in March 2023

nothing

Beautiful location and rooms right on the beach. Great food and spa treatments. The staff were awesome and made me feel completely comfortable and relaxed.

Stayed in March 2023

nothing

a great place to relax!

Stayed in February 2023

The bathroom can have an update.

Beautiful stay, our rooms right at the beach. The thing that touched us the most, were the beautiful people working there. Always with a smile. The restaurants were great. We have had a wonderful stay.

Stayed in March 2023

Having to reserve your sun-bed every morning Menu in restaurants similar every day - although you did have 4 to choose from! Brochure mentions quieter area of beach for couples etc but this was used by families with young children so not always peaceful and relaxing!!

The suite was luxurious, everywhere was spotless, staff were lovely and couldn’t do enough to make your stay the best ever! Spa treatments excellent.

Stayed in February 2023

I thought the Italian Sparkling water could have been provided by a carbonating machine on site in recyclable plastic bottles.

Superb orientation for the view especially the sunset. Very good transfer time from airport and easy access to English Harbour

Stayed in February 2023

My room had a leak which made half my clothes wet as my case was directly under the leak. The manager sorted it out quickly and gave the issue attention (also dry cleaned my clothes) but I was expecting something more… Maybe a complimentary treatment or something as it was a bit of an inconvinience waking up to half your clothes being wet. Nevertheless, these things happen but I would still give this place a 10/10.

Amazing facility! Love the staff and service is unmatched. Resort is beautiful and attention to detail is terrific. Food at all resturants is amazing and the beach is beautiful. I went for all inclusive and it was priced fairly and well worth it as the cocktails are amazing. No surprise charges at the end and make sure to use the spa, tennis and take advantage of the amazing activities ( a lot of them are complimentary ).

Stayed in January 2023

The property is tired for the price

The location is stunning

Stayed in December 2022

There was nothing we did not like

Fabulous location, staff were absolutely fantastic & gave a very personalised service. The food & beverages were of the highest quality & delicious.

Stayed in November 2022

nothing

fabulous location of beautiful shallow beach with brilliant snorkelling. clean comfortable well designed rooms with good outdoor space. good variety of restaurants. lovely staff.

Stayed in August 2022

The staff are brilliant, with you and your kids. the location is incredible and the suites are great. Food is excellent too.

Stayed in August 2022

On the whole good - one catering staff member slightly miserable throughout but this didn't take away from my experience.

Breakfast was excellent - supported by great staff

Stayed in July 2022

Visitor tax, government 15% & 10% tax.

Warm welcome by all staff, resort was great, beach was clean all staff always willing to help when asked. My first floor garden suit was great.

Stayed in June 2022

A little boring at nights. Supposedly there was a band some days of the week but we only saw them the day we arrived and we were really tired that day. A whole week went by and they never came back.

Loved the location, the beach was amazing and our beachfront terrace room even better. The restaurants were very good as well.

Stayed in May 2022

Restaurant meals are hugely overpriced and not value for money, especially with 24% taxes added. Hotel has cut back on complementary activities (such as the free snorkelling trips), so extras are now expensive. As a consequence, not much atmosphere in bars and restaurants.

Rooms are beautifully spacious and comfortable. Beach and location are excellent with safe swimming and snorkelling on site. Plenty of sun loungers and umbrellas. Staff friendly, service mostly good though sometimes a little forgetful. Free in-room soft drinks and snacks are appreciated. Breakfast is good with plenty of choice. As someone who is gluten-intolerant there are plenty of GF choices.

Stayed in May 2022