Heritage Quay, 00000 Saint Johnʼs, Antigua & Barbuda
#20 of 21 hotels in Saint Johnʼs
Guests' ChoiceBased on 167 hotel reviews
6.6Cleanliness
7.5
Comfort
7.5
Location
8.5
Facilities
6.5
Staff
8.1
Value for money
6.8
Free WiFi
7.7
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End of dialog contentReviewed: 24 April 2024
Howard
United KingdomAs others said facilities dated.
Cosy, very large bedroom, location near cruise ship terminal. And surrounding shops and restaurants. We were in Antigua for one night so was perfect for us. Staff very friendly.
Stayed in April 2024
Reviewed: 16 April 2024
Rodwell
GuyanaThe towels, face and wash rags had seen better days. They were off color. The linen on the bed was dusty which indicated that the bed was not made up the days prior to my arrival.
The breakfast itself was good. I found it strange that even though I filled out a form every night stating my preference for breakfast, I would be asked the same questions every morning at the breakfast.
Stayed in April 2024
Reviewed: 12 April 2024
Janet
United StatesThe hotel is tired and in need of updating, especially the bathroom.
We liked the breakfasts, although we had to ask for butter, jelly, and cream for coffee. The desk and room staff were friendly and helpful, and most of the dining staff. We especially liked the location near the port, in the heart of St John’s.
Stayed in April 2024
Reviewed: 6 April 2024
Shola
GuyanaThe cost was too high
The location
Stayed in April 2024
Reviewed: 3 April 2024
Ian
UK Virgin IslandsSome noise at night
Was rather nervous due to other reviews but hotel was clean and comfortable, needs a bit of a refurb. AC, hot water, WIFI all worked well. All staff very friendly.
Stayed in April 2024
Reviewed: 26 March 2024
Rodney
United StatesBreakfast was very good
Stayed in March 2024
Reviewed: 26 March 2024
Jecena
United KingdomAlthough clean rooms do need updating, Kettle Didn’t work had loose dangerous wires. Breakfast was ok I guess but didn’t like how you have to order and wasnt given very much. Us British don’t scrimp on Brekky. We were still hungry after lol. Think they should do it as Buffett style so you can grab what you want as you pay for it! The juice machine was nasty looked like the juice was fermenting and old. Didn’t allow kids to have any
Location was great for us as needed to be close to ferry port. Room was huge! Clean. Nice view from our room. Kids enjoyed watching the big cruise ships docking. Staff very friendly & helpful. Our morning ferry was cancelled they allowed us to store suitcases until we left in evening.
Stayed in March 2024
Reviewed: 18 January 2024
Tremaine
Trinidad and TobagoEverything, the facilities were very old.
Nothing....
Stayed in January 2024
Reviewed: 1 January 2024
Osborne
United KingdomThe decor and facilities need updating. The cost didn't reflect this
It was in the heart of the capital with all of the local amenities at hand. The staff were excellent and very helpful The breakfast was good Massive room
Stayed in December 2023
Reviewed: 31 December 2023
Joanne
United KingdomThe noise of the roads and people outside
Even though it was quite an old fashioned hotel it was very clean and breakfast was good
Stayed in December 2023
Reviewed: 10 December 2023
Diana
United StatesSecurity
Did not have breakfast
Stayed in December 2023
Reviewed: 28 November 2023
Parry
Saint Kitts and NevisBuilding needs to be updated Seems a bit dated for the cost
Breakfast Location
Stayed in November 2023
Reviewed: 21 November 2023
Jon
United KingdomDreadful breakfast served by v grumpy lady. Worn bedding and towels
Central location, air conditioner and the elevator working
Stayed in November 2023
Reviewed: 13 November 2023
Roy
United KingdomWe were only there one night. All we needed was fine.
Fine. The location was good, a nice outlook.
Stayed in October 2023
Reviewed: 12 November 2023
Brown
MontserratBreakfast was what I ticked but presentation was not how I expected. The teacup could have been bigger
The room was good but breakfast was mediocre
Stayed in November 2023
Reviewed: 5 November 2023
Kathryn
United StatesOpen holes in the wall , the patio old , towels old
The room was a bit old ! Wasn’t sure if the towels were old or faded ! But the staff amazing !!!! Althea went above and beyond
Stayed in November 2023
Reviewed: 30 October 2023
Gomez
United StatesOne elevator only and it was broken, worst of all is that I was on a fourth floor
Stayed in October 2023
Reviewed: 10 October 2023
Anayda
Sint MaartenThe attention of the staff. Breakfast and the services.
Stayed in October 2023
Reviewed: 3 October 2023
Esnard
Saint LuciaComplimentary internet service was not functional for the entire duration of my stay.
Breakfast as "Ok" served by really friend staff
Stayed in September 2023
Reviewed: 1 October 2023
Claire
United KingdomWi-Fi could be better.
Excellent location. Nice staff.
Stayed in September 2023
Reviewed: 23 September 2023
Gerald
United StatesNothing
Very good.
Stayed in September 2023
Reviewed: 15 September 2023
Walton
United StatesThe elevator was out of order but I know these things happen. They were kind enough to take our luggage upstairs so that was a blessing.
The breakfast was great. No problems at all with it. Staff was wonderful, too.
Stayed in September 2023
Reviewed: 10 September 2023
Glenda
United StatesHaving to walk upstairs three levels due to the elevator being down the two days my husband was there and the one day the remaining five elderly adults stayed.
The frendliness of the staff.
Stayed in September 2023
Reviewed: 24 August 2023
Diana
United KingdomExcellent breakfast great location
Stayed in August 2023
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