Mangalem, Street Kostaq Stefa, 5001 Berat, Albania
#33 of 77 hotels in Berat
Guests' ChoiceBased on 85 hotel reviews
9.0Cleanliness
9.1
Comfort
9.0
Location
9.8
Facilities
8.6
Staff
9.7
Value for money
9.4
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 December 2023
Anis
AlbaniaThe friendliest place in Berat. Comfortable and clean room. The interior is like a museum, very nice style. The breakfast was delicious.
Stayed in December 2023
Reviewed: 19 November 2023
Rhonda
CanadaFerdinand was very friendly and very helpful. The breakfast was really good.
Stayed in November 2023
Reviewed: 17 October 2023
Colin
United KingdomBreakfast was adequate,could be more varied
Staff were exceedingly friendly and helpful. They took me to the Berat bus terminal to catch my bus to Tirana!enjoyed my stay immensely
Stayed in October 2023
Reviewed: 14 October 2023
Benoit
United StatesGreat hotel, bed comfortable and staff was amazing
Stayed in October 2023
Reviewed: 30 September 2023
Alexandria
United StatesNothing
Location was perfect, beds were comfortable and the staff was very helpful! The staff will park your car for you, which was extremely helpful due to the narrow streets.
Stayed in September 2023
Reviewed: 21 September 2023
Laura
SpainNothing
Amazing breakfast, had to leave earlier and the hotel offered an early breakfast. Hosts were extremely nice, helpful and welcoming! Good location and in general authentic hotel
Stayed in September 2023
Reviewed: 16 September 2023
Alejandro
GermanyFerdinando :) is the owner he’s the best host in town!!! Very very kind man, he drove us to the bus terminal with his personal car for free and reserved two seats to continue the journey. The hotel is well located to reach everything by walking. The room was good with a double bed, air conditioner with small bathroom. It was very nice to see the decorations inspired in Albanian traditions.
Stayed in September 2023
Reviewed: 13 September 2023
Lum
KosovoThe staff were extremely helpful and friendly. They took their time to explain the history of the hotel and the city. The breakfast was very rich in the variety of food that they offered. The parking was handled by the hotel included in the price.
Stayed in September 2023
Reviewed: 10 September 2023
Mike
United KingdomLovely stay here in Berat and excellent value for money. Very warm welcome from reception (Ferdinand I think) who was very kind in offering to park our car for us on the narrow street outside the property. Comfortable room and nice breakfast spread. Great location. Thanks!
Stayed in September 2023
Reviewed: 7 September 2023
Ben
United KingdomGreat location and lovely people, the owner gave us a lift to the bus station which was very much appreciated. Excellent breakfast.
Stayed in August 2023
Reviewed: 25 August 2023
Lydia
AustraliaThe bathroom setup is a bit weird, not easy to take shower. The water pressure is a problem too, but it’s manageable.
Great location that is very close to everything, great staff that are extremely helpful, great breakfast that you get more than enough to eat. It’s a perfect place to stay for a couple of days at least.
Stayed in August 2023
Reviewed: 24 August 2023
Kira
United Kingdomit's nitpicky but the lighting in the bathroom could be better. but other than that everything was perfect :)
really kind and flexible staff. the location is amazing, super close to all the old town interest and local shops/restaurants. the room was pristine and bed was so comfy. extra points for the most amazing breakfast, so yum!! :) overall just great value for money
Stayed in August 2023
Reviewed: 20 August 2023
Veronica
SpainBathroom could be better
Great location, breakfast was good. Personnel were really kind and helpful
Stayed in August 2023
Reviewed: 20 August 2023
Maria
SwitzerlandPerfect stay, highly recommended
Stayed in August 2023
Reviewed: 20 August 2023
Miriam
Czech RepublicClose to castle, town, restaurants...
Stayed in August 2023
Reviewed: 17 August 2023
Wenche
EstoniaThe room was on the tiny side...breakfast could have been better but was still sufficient
Really good location! AC working, really clean ,Nice owners who loved to help!
Stayed in August 2023
Reviewed: 4 August 2023
Emily
VietnamBeautiful traditional building, delcioua breakfast, clean very comfortable beds and very friendly staff!
Stayed in August 2023
Reviewed: 2 August 2023
Helge
GermanyThe hotel owners are extremely helpful and friendly. They helped us park the car - which isn't easy to do. Breakfast was very generous and of good quality
Stayed in July 2023
Reviewed: 1 August 2023
Mei
MalaysiaStrategic location!
Stayed in July 2023
Reviewed: 31 July 2023
Adam
GermanyIn the summer I prefer sleeping with open windows instead of using an air-conditioner. Unfortunately, it was too loud outside and I woke up too many times,but it wasn't the fault of the hotel.
Beautiful historic building in the centre of the city, the room was also great and clean. The staff was very friendly and helpful. The breakfast was tasty. All in all, I can totally recommend this hotel.
Stayed in July 2023
Reviewed: 27 July 2023
Nadia
DenmarkA little hard to find since the sign was very high up on the building.
Very beautyful building and perfect location in the Old town. Friendly staff. Cute room, Old style.
Stayed in July 2023
Reviewed: 24 July 2023
Ana
United KingdomDreamy breakfast
Stayed in July 2023
Reviewed: 23 July 2023
Katica
LuxembourgAll excellent, exceptional value for money
Stayed in July 2023
Reviewed: 18 July 2023
Roel
IndonesiaVery caring personal, perfect location. The car was parked in front of the hotel by the owner. The breakfast was really good. It was our first night in Albania and definitely one of the best. Highly recommended.
Stayed in July 2023
Bansko, Bulgaria
Moustiers-Sainte-Marie, France
Beijing, China
Dinkelsbühl, Germany
Panglao, Philippines
Yuzhno-Sakhalinsk, Russia
Neunkirchen, Germany
La Serena, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content