The only negative point I would mention is the noise, the hotel in general is very calm yet the walls are very thin and you can easily hear what is going on in the room next door.

This is a very nice hotel located in the center of El Calafate (excellent location). The rooms are comfortable, the staff at the reception is very professional and nice, the restaurant is delicious (the food is the best part of it, wonderful restaurant). All hotels (and activities in general) are quite overpriced in El Calafate, so I would say the hotel is slightly expensive for what it offers, yet it is in line with all the prices in the area. The hotel has a spa and a sports area (it is a very small gym with just 3 or 4 machines). If you need transportation the hotel will put you in contact with the local taxi company.

Stayed in May 2024

Short period of time

Convenient location and totally recommend, súper excelente sitio

Stayed in May 2024

The room was very hot and stuffy. I managed to turn off the radiator in the bathroom but didn’t find the main one until the 2nd morning. Housekeeping turned the heat BACK ON so it was hot again the 2nd night.

Well located to the main street and perfect for those who run COLD.

Stayed in April 2024

Beware of the coffee in the breakfast room, they would charge an extra on you.

Stayed in April 2024

Nothing to complain.

Its very well located and an excellent hotel with excellent staff.

Stayed in May 2024

Disorganized service, charging us what we didn't consume. Thankfully one of the staff took us to bus terminal because they have forgot to call the taxi we booked the night before.

Spa, great breakfast

Stayed in May 2024

The connection rooms might be noisy because of the neighbours.

The location of the hotel is very good. Walking distance to city center and to the lake.

Stayed in April 2024

Nothing

Everything! The staff, the service , the restaurant and the room.

Stayed in April 2024

The elevator was out of service off and on during our stay. Our standard room did not have any place to sit and there could be more electrical plugs for device charging.

The propty was in an excellent location half a block from Main Street. It had a secured private parking. The rooms were a decent size, water pressure and hot water was good. Beds were very comfortable and morning breakfast was excellent. The staff were also very good and assisted us several times during our stay.

Stayed in April 2024

The bag lunch for the tour was not good . Price and awful .

Very nice hotel , clean, close to city center . The best part is front desk staff is so pleasant helpful I wish all the hotels have such a nice emploees .

Stayed in April 2024

The bathroom is a little small, as well as the shower. The blankets are very thin. The heater makes the room temperature a little too warm but I managed to adjust it on the second night, so it felt more comfortable.

Beds and pillows are very comfortable. Breakfast is very good, they can provide you with substitutes for lactose intolerance, just ask. They also provide lunch boxes for the tours (adicional cost) but they are good and good price as well.

Stayed in March 2024

Nothing.

The reception staff were very attentive and speak good English. The breakfast and hot shower is good. I also love the bed, very comfortable pillows.

Stayed in February 2024

nothing, really

Our room was incredibly spacious- with a second level with two beds where our kids slept. it didn’t have air conditioning but the front desk gave us a portable fan- very helpful. we got the lunch boxes for our day on the glacier tour and enjoyed it very much. Also highly recommend the restaurant and massage /spa service. we were able to book both last minute. breakfast had a lot of variety for vegetarians as well. Coffee was really good.

Stayed in February 2024

Rooms are slightly in the smaller side but that is a minor issue. Everything was good.

Very clean comfortable rooms, good location, great breakfast, hotel restaurant is very good. Great on site massages!

Stayed in January 2024

Staff.

Location and beautiful place.

Stayed in February 2024

The rooms are warm and can be muggy, not a lot of wiggle room to cool off the room since no big windows.

The property is perfectly located midtown, easily accessible facilities, reasonable breakfast

Stayed in February 2024

Great location!

Stayed in January 2024

Although within easy walking distance of restaurants and shops, it was very quiet. The rooms were comfortable and well-furnished. Staff were friendly and helpful.

Stayed in January 2024

No drinking water, tea, kettle in the room. Spa is only available for a few hours and by reservation, which means you have zero chance to use it

Rooms, personnel is good

Stayed in January 2024

Location is great, rooms are spacious and the hotel is quiet (minus the rooster but that’s not the hotel’s fault). Breakfast was decent.

Stayed in December 2023

Staff barely speaks english (common to all Argentina). First night our room (booked 4-5 months before) was not available. They instead gave us 2 rooms (we were 4 people and initially booked a family room). They offered us the night and the dinner as compensation.

Location. Very central. Looks like a very charming ski hotel. Super helpful staff. They are very available and really helped us with everything. They also recommended us (months before the trip, upon our request) a great excursions agency.

Stayed in December 2023

Foods in hotel restaurant too salty

Front desk staff services

Stayed in November 2023

The room was confortable. Excellent breakfast. Staff very efficient and kind.

Stayed in November 2023

Very good hotel.

Stayed in November 2023