Lerchenfelder Gürtel 9-11, 16. Ottakring, 1160 Vienna, Austria
#357 of 381 hotels in Vienna
Guests' ChoiceBased on 1225 hostel reviews
6.8Cleanliness
7.2
Comfort
6.9
Location
8.0
Facilities
6.9
Staff
8.0
Value for money
7.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 February 2023
Nemcovakaterina
Czech RepublicThe room was very depressing. Don't get me wrong, for the money I paid I was more than happy with what I got. But since it was so small, who's idea was it to paint it the ugliest gray/beige color and add bars over the tiny lights in the room. Because of these choices, the room felt like a submarine or a cellar lol Also it was a little disappointing when the lady at the reception didn't know the area that well. I asked if there's any café close to the hotel that she would recommend and she told me that we were in a Serbian neighbourhood and that there are no cafés except maybe in the mall. So... There were no cafés in the mall when I checked (just one with billiard) and outside of that actually a few cafés that she probably didn't know about.
Very close to the Stadthalle and a tram station as well as a shopping mall. The lady at the reception was very nice. There was also a TV in our room which came as a surprise and the free wifi is also a plus.
Stayed in February 2023
Reviewed: 12 February 2023
Philipp
AustriaThe hallways were pretty messy and had quite a smell. Also, the windows of the room were towards a large, loud road and not fully closing. For two travelers in a this size of a double room, I would only recommend couples!
The room was as expected - Good Value! The staff was friendly, yet they do not speak German. There is not much space, but enough for a single person.
Stayed in February 2023
Reviewed: 31 January 2023
Ennio
ItalyThe only remark would be around the size of the room. There is no wardrobe, just a hanger, and there is not much space to walk around the bed.
Overall, I am pretty satisfied with the room. Very clean, comfortable bed and decent bathroom with all the needed equipment. Pretty silent place and good obscuring curtains
Stayed in January 2023
Reviewed: 16 January 2023
Mirela
Romaniathe bad part is that you never know who is your roommates, in this stay I had a creepy guy in the room, it would be better if they make separate rooms for girls and guys
very nice property, everything is new and clean, it’s enough space in the room and you have your privacy
Stayed in January 2023
Reviewed: 13 January 2023
Thamonwan
AustriaThe wall is very thin. You can hear your neighbors doing things.
Very close to U6 and bus station. There is also a mall nearly.
Stayed in January 2023
Reviewed: 8 January 2023
Maria
GreeceWe had a room in the 4th floor, but the small and old elevator was going until the 3rd floor and after that, we had to go by the stairs. The room was small and uncomfortable due to the dormer window which was right above the one bed. The building was old and located on the avenue, so there was noise from the traffic at night.
The staff were really nice and helpful and the location was nice, close to the metro and tram station. Also, the room was heated and there was plenty of hot water.
Stayed in January 2023
Reviewed: 8 January 2023
Iryna
Germany- the room was on the first floor: fungus on the walls and in the bathroom, and shower outlet was clogged from the start, - it is not very convenient that glass doors to the floor are not set to the ventilation mode, they can only be opened or closed, - electric kettle on demand: it turns out that it is the only one for the entire hostel, that is, the only lucky person can ask for it (which is strange, kettles are cheap nowadays, it's easy to buy more for the guests).
Great location, good infrastructure around, good breakfast at a reasonable price (even for children), children's corner, bar availability, friendly staff, good condition of textile in a room.
Stayed in January 2023
Reviewed: 7 January 2023
Nina
Austriathe cleaning lady knocked 4 times on our door even though we told her to pls leave us alone & that we would be out of the room before 10am
you get what you pay for really cool and comfortable relax and play area on the ground floor
Stayed in January 2023
Reviewed: 5 January 2023
Umair
Germanynothing
everything is good
Stayed in December 2022
Reviewed: 3 January 2023
Salahuddin
Germanypoor staff, I booked late check out but 3 times came cleaning staff without knocking the door in the room from 8 o clock onwards. for 2 beds there were no bed sheets and no covering on the blankets as well as on pillows. after pointing out i got them from reception but I had to put it myself while coming tired from a long journey.
location
Stayed in December 2022
Reviewed: 2 January 2023
Felipe
BrazilGood hostel for the price, nice and clean
Stayed in December 2022
Reviewed: 1 January 2023
Beant
IndiaI was at different Hostels from A&O, and one thing is same everywhere, they don't really care about giving some common kitchen service, or making this service a little better. In this regard, I was really disappointed. For ex,, In Venice, they have two Hostels, one kitchen and one fridge. So, I can't even put my stuff in the fridge. In Vienna, was the same issue, microwave not working, access to the kitchen (I had to go to Rezeption, every tims), (Nothing was there in the Kitchen), Small Hostels offer better services in this regard. Please, improve this.
The cleanliness was good, the common room next to the Rezeption, the friendly staff
Stayed in December 2022
Reviewed: 30 December 2022
Daniela
JordanTiny Not so clean
Since, it was Christmas we took for a high price, and actually the price was not worth it, but the staff was so cool that they approved to cancel the next night and refund me. the room is so tiny, and bathroom as well. I will sleep on it if the night for the double room is maximum 40 euros. anyway location is really really near the transportation.
Stayed in December 2022
Reviewed: 29 December 2022
Romina
RomaniaIt was overbooked when we arrived. We were transferred to another location, but it would had been easier for us if we were notified before arriving at the first location.
Stayed in December 2022
Reviewed: 27 December 2022
Taneja
HungaryRoom design was not well designed. Congested with family. Washroom is too small. Not near to the markets.
Some staff are really wants to help but they are too much overloaded. Facilities for kids play, drinks, bar & gaming for free time.
Stayed in December 2022
Reviewed: 27 December 2022
Miamaras
CroatiaDespite the fact we booked the room for 4 people, 2 beds were not made and reception declined the recquest to make it in the afternoon. Only 1 big towel per person.(we recommend adding 1 small towel per person). We paid 1 day parking and were told that it is impossible to leave the car +1h after the check out. Shower doors were broken. The bunk bed is not located properly - top bed should either have fences on both sides or the side without the fence should be fully next to the wall, which was not the case. After positive expereinces in other a&o hotels (Budapest, Hauptbahnhof), Stadthalle did not fulfill our expectations.
Coffee machine at the Reception and possiblity to buy snacks
Stayed in December 2022
Reviewed: 27 December 2022
Ijaz
Saudi ArabiaIf you buy anything Inside hostel it is very expensive. It's double price from market. It's need to manage.
Very big hostel and providing many facilities. Clean and quite environment. But a little bit expensive when you buy some thing from them. 0.5L bottle of water is 3€, normally we bought 1.29€ only. Otherwise all facilities are good and nice staff. Thanks for make my stays happy.
Stayed in December 2022
Reviewed: 26 December 2022
Rosario
ItalyNever cleaned the room, I stayed for 3 nights. I asked for it and they told me they don’t do housekeeping everyday, even when their page say so. Also the woman in reception was rude when I told her the room had 3 days trash, telling me we the guests have to take the trash from bathrooms and room out
Well located, close to many bus/metro stations
Stayed in December 2022
Reviewed: 20 December 2022
Matei
United StatesCleanliness was lacking.
Location is a great plus. Staff was really friendly and helpful. Breakfast was good.
Stayed in December 2022
Reviewed: 19 December 2022
Veronica
Spainbedroom without wardrobe and really really small. I could walk properly and always hurt my legs with the radiator or the corner of the bed to go to the other side as it was really small. we had to leave the luggage open on the floor and other one under the bed because it wasn’t space. No hables, no chairs, anything for the clothes as if you going there for more than 1 night (we stayed two-so it was okay)
We had a problem with the heater and they came really quick to fix it. There is a daily cleaning, the bedroom has a dryer. it is close to a shopping centre, burger, kebab shop…
Stayed in December 2022
Reviewed: 17 December 2022
Suzana
North MacedoniaRoom was big and cold.
The room was clean and had warm water, beds were comfortable.
Stayed in December 2022
Reviewed: 15 December 2022
Steven
MaltaRoom was very clean but a little run down, needed a little TLC.
Location was Perfect! Right on a main bus route (which took) 10 mins to be outside the Town Hall. Very comfortable beds, very clean and great water pressure as well as heat in out private bathroom.
Stayed in December 2022
Reviewed: 14 December 2022
Mohamad
QatarBeds were not clean at all. No bed sheets.
Stayed in October 2022
Reviewed: 11 December 2022
Jerzy
PolandNo parking spaces.
Location
Stayed in December 2022
Reviewed: 10 December 2022
Simone
ItalyTo much expensive!
Stayed in December 2022
Saalfeld, Germany
São Vicente, Brazil
Cefalù, Italy
Edmonton, Canada
Beaupréau, France
Trapani, Italy
Ankara, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content