Wifi, under staffed

Sauna, Breakfast, Location, Staff

Stayed in April 2024

Parking in front of the hotel was problematic. There wasn’t enough car places for everyone. We had problem at the day of leaving because we were blocked by other cars. Dinner menu didn’t always come up to everyone’s taste.

Before coming to Hotel Silbertal we were quiet concerned about recent reviews of the hotel. Luckily most of them appeared to be misleading! Hotel Silbertal is located in the beautiful surrounding on the mountain. The way uphill by the car is quiet demanding. We didn’t have snow chains or 4x4 and managed to reach the hotel but in case of heavy snow it would be impossible. In case someone can’t reach the hotel on his own the hotel provides shuttle service. The hotel is very close to the ski lift. The hotel lift doesn’t work but honestly it doesn’t change anything. For skiers the nearest lift is very easy reachable, snowboarders have to walk a bit, but I did it and it wasn’t a problem - just a good warm up :) Hotel offers sauna and relax area with beautiful panoramic view of the mountains. Breakfast starts at 8, but the ski lift starts at 9 so it’s not a problem. Everyday the same for breakfast but very plentiful. Dinner starts at 18 and consists of 4 courses - you can choose if you want regular or vegetarian main course. Everyday the dinner menu is different and you get informed about it during the breakfast. Rooms are very cosy. We had a really great stay!!

Stayed in March 2024

- While the staff, for the most part, were friendly, the overall service level lacked the warmth and hospitality one would expect from a hotel of this caliber. As guests, we appreciated efficient service, but it's equally important to feel genuinely welcomed and valued. I’m sure there are reasons and explanations for this. However, these seemingly minor issues can collectively impact guests' perceptions of the hotel's quality and attentiveness. If I would be the owner, my ambition would be that all Solden visitors would want to come at least once during their stay to have a great lunch or a warm/refreshing drink and experience the beautiful view of my sunny terrace. But no, I was the only one enjoying a drink…each day of the week. Silbertal Hotel has a unique location with an incredible view and has so much potential. Unfortunately, I have the impression management does not see it. Don’t get me wrong, we had a great stay! I’m just worried that if management lacks more ambition, people will stay away from Silbertal, causing financial issues which will have a negative impact on investments and maintenance. And that can be the negative spectre to bankruptcy. I just wanted to share my honest opinion on the hotel.

Mixed Feelings First of all, let’s start by saying that we enjoyed a lovely 6 nights stay. The room was clean with enough space, an incredible view and very very calm. It is a great feeling to be so far away from the centre. This was just what we needed. Plus, the hotel allows dogs which was a must for us. However, the hotel gives me a strange feeling. Although most of the people working at the hotel are friendly and helpful, it feels like the management of the hotel does not want to have guests. Some examples: - What’s all the fuzz about the shuttle car? We were lucky and could drive up to the hotel by car but our friends were not that lucky and had to take a shuttle. No no, not the shuttle from the hotel, they had to inform at the hotel next door for a shuttle service to the centre. So strange. Why send your guests to another hotel for a service? Charge your room a little more and include a daily shuttle from the centre to the hotel. It could probably attract external guests to the restaurant. - Why is the belt to the nearest ski lift not working? It can always happen that it breaks down… but something tells me this has been broken for weeks. - Why have such a limited lunch menu? Once again, we went to the hotel next door for lunch. Isn’t it strange that in one week, we go 3 times to the hotel next door (where we felt more welcome by the way)? - The music playing on the terrace is just the radio. Although it’s interesting hearing the news every hour, it could be something more joyful. - Why only start breakfast at 8h and have only one coffee machine? Doors go open and suddenly your stuck in the breakfast buffet traffic jam with all hotel guests at once

Stayed in March 2024

Location, you have to drive 4x4 to get to the hotel, the air in the room is very dry due to too much heating, literally i was weaking up every hour at night to drink water

Brekfast is great, ski in, ski out, view from the terrace, home atmosphere.

Stayed in January 2024

The only issue was the location, but if you book ski lessons with the Blue ski school then the hotel provides a shuttle to the slopes for 8 euros each way - only on ski school days though. Otherwise, you cannot fault this hotel as it's lovely!

I absolutely loved this hotel! I had a shock when I arrived and discovered that it's far up in the mountains... I thought that there would be a beginner ski slope in/out but I soon discovered that I'd have to pay for some VERY expensive taxis (45 euroas one way to Solden!) until I learned to ski! However, despite this I'm still extremely glad I stayed at Silbertal - it's a lovely, friendly hotel and the food is fantastic. I was alone, but the staff were so friendly I never felt like I was on my own. And eventually I even managed to ski to the town! :)

Stayed in December 2023

It was boiling in the room during the night, even when it was +10C outside, so we were sleeping with the balcony door open.

If you are looking for the hotel on top of the mountain - this one is exactly what you need! Amazing views from the terrace, no cars around, just fresh air and clouds. Yes, it is about 3km gravel road up to the hill, but it was easy to get there (in summer). We had a spacious room for 5 person with a terrace which was nice. Great place to stay in summer time for hiking.

Stayed in July 2023

The line for the coffee in the morning was very long. I wish they had one more coffee machine.

This place was great value. There was plenty of food and it was very tasty. The staff was very friendly and helpful.

Stayed in February 2023

rooms not renovated, small area for breakfast

food was great

Stayed in February 2023

Oldfashioned and not renovated room with broken shower, lamps withouth the bulbs

Food, close to the ski slopes

Stayed in January 2023

Amazing location with fantastic views in the valley

Stayed in August 2022

unfortunately with the destination being so perfect and relaxed, it had to also be a little far from the city, making it very difficult to travel to / from the city if needed (specially to rent and return ski equipment, the only way to do this is to either book a taxi for the 5km on the mountain (~30eur) or to have your own car

the staff was very friendly and helpful in all areas of the hotel, they helped us organising transportation to and from the hotel even when it wasn't easy, the food, menus and restaurant area in general was great and offered a big selection of food every day, the relax area in the terrace outside has an incredible view over the mountains / valley and it's awesome to chill by the fire with a drink at the end of the day, overlooking sunset on the peaks, the spa area was well organised and had a good balance of space and guests occupying it, it never felt overwhelmed and was always working well.

Stayed in April 2022

it’s a bit far from town and thought to get there

great hotel, food and staff

Stayed in March 2022

most of the staff don't speak english. Quite far from the center. White road to arrive. not very vegetarian friendly.

Mineral museum was great. Very quiet area Well organized.

Stayed in August 2021

We were disappointed with very limited offer for breakfast, poor salat bufet, long waiting time for meals, veeery small fitness room combined with other activities and opening hours of sauna ( only few hours every afternoon ).

We Loved location a STYLE of the building, balconies and terraces ….Wow

Stayed in August 2021

The access road can be difficult to navigate after a heavy snowfall, but the hotel handles its own transport from their private car park. And the hotel could work a bit on the scrambled eggs, it makes them terribly dry :).

Silbertal was a big surprise for me. Comfortable rooms, excellent cuisine, nice wellness centre with a view of the countryside. And helpful staff. But most importantly, in winter I put on my skis right in front of the hotel, and get to the first lift. And in the afternoon I ski down the private slope directly to the hotel. My secret tip for Soelden, next time only here.

Stayed in April 2024

The amazing location just adds to what is an excellent hotel with nice, friendly staff. Food was excellent both at dinner and breakfast and there is a big terrace with fantastic views. The skiing facilities are great with true ski in ski out (for reasonable skiers) on small private runs.

Stayed in January 2024

Occasionally problems with water, the road is rather dirty

The locality is exceptional. The staff was very friendly and the food excellent.

Stayed in August 2023

The road leading to the hotel is terrible. check-out was a chaotic. Dogs are allowed, but we had one dog running into our room - simplic not acceptable. Staffing at reception often not present! Dinner first night was a mess as the chef was drunken!!!!

View was excellent

Stayed in July 2023

It was the first time when we got so poor service of room cleaning. It was simply done only once in the whole week after several reminders made to the management of the hotel. There are obviously different types of family rooms which we were not aware of in advance. Thus we got a tiny family room in the chalet where other groups of people were living too. Some nights were simply too loud due to the parties happened in the nearby rooms/appartments. I would not recommend such appartments for the families especially with kids.

The dinner in the restaurant of the hotel was awesome. Wine selection and the combination with dishes was perfect. Big respect and thank you to the chef de cuisine and the team. Closeness to the ski area is one of the huge advantages of this place.

Stayed in February 2023

Nice staff, very good food, nice balcony and perfect view

Stayed in July 2021

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Stayed in July 2023

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Stayed in March 2023

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Stayed in February 2023

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Stayed in August 2022