Parkring 14-16, , 01. Innere Stadt, 1010 Vienna, Austria
#19 of 380 hotels in Vienna
Guests' ChoiceBased on 235 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.3
Staff
9.5
Value for money
8.8
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Cadle
United KingdomWish it had an outdoor space or courtyard, the coffee shop was closed.
The location was great, the junior suite was amazing with great views!
Stayed in April 2024
Reviewed: 27 April 2024
Sarah
KuwaitHigh ceilings Living room in the suite
Stayed in April 2024
Reviewed: 26 April 2024
Tatiana
Hungary-
Simply an excellent stay. We booked last minute and received a hearty welcome. The room was wonderful. The biggest bed we’ve ever had. Wonderful! The spa was wonderful and well maintained. We’ll definitely be back.
Stayed in April 2024
Reviewed: 24 April 2024
Noor
KuwaitNothing
The hotel is new, clean and very high tech !! and most important thing The staff were amazing ❤️
Stayed in April 2024
Reviewed: 22 April 2024
Torsten
SwitzerlandNothing !!!!
Amazing hotel, totally over my expectations. Yes it is not cheap, but you get the best quality. Super nice breakfast, very nice restaurant, super nice Concerige,
Stayed in April 2024
Reviewed: 21 April 2024
Altaher
IsraelClean, smart, luxurious
Stayed in April 2024
Reviewed: 16 April 2024
John
United Statescoffee machine in the room seemed a bit complicated
location was superb breakfast delicious amenities around the pool and spa were lovely
Stayed in April 2024
Reviewed: 15 April 2024
Shlomi
Israel.
Everything was excellent - The hotel, the stuff, the location…
Stayed in April 2024
Reviewed: 14 April 2024
Daniel
United KingdomNo complaints at all.
The location on the Ring was perfect for us. It was a short walk to the Opera House and during our stay, we walked to all the sites we wanted to see easily.
Stayed in April 2024
Reviewed: 13 April 2024
Hajar
United Arab EmiratesBest hotel ever
Stayed in April 2024
Reviewed: 7 April 2024
Leeyan
Saudi ArabiaOverall everything was good, but i didnt understand why they would leave things liked used cups or old coffee cups, they would even leave some tissue paper that was obviously trash but i would go and come back, everything would be clean but the tissue paper would still be there, i dont know why
I liked the hotel aesthetic and the location was amazing! The massage was really good as well
Stayed in March 2024
Reviewed: 1 April 2024
Supriti
PolandThe shower! ;) it was indeed a small glitch and believe it was unique problem (especially for young children), but that’s it.
Courteous staff - they were on point to make our stay comfortable. Overall our 3 nights stay was extremely comfortable due to great location, nice and cozy room, support from all staffs, add-ons to make our stay more enjoyable.
Stayed in April 2024
Reviewed: 23 March 2024
Tetiana
UkraineSpacious room, modern and clean! Friendly staff.
Stayed in March 2024
Reviewed: 18 March 2024
Linda
United Arab EmiratesNothing
Everything
Stayed in March 2024
Reviewed: 14 March 2024
Rohit
SwitzerlandSmall rooms
Service and friendly staff plus location
Stayed in March 2024
Reviewed: 7 March 2024
Dragana
SwitzerlandThe hotel needs a bit better organization of their staff. Room service doesn’t pick up the phone, there’s only one restaurant available, coffe place and a bar. The hotel is huge and more content should be added.
New, very clean, beautiful spacious room (we were upgraded to an amazing duplex). Location is great too.
Stayed in March 2024
Reviewed: 3 March 2024
Kennedy
IrelandIncredibly welcoming and helpful staff that created a wonderful sense of belonging which really made my trip to Vienna one to remember.
Stayed in March 2024
Reviewed: 2 March 2024
Kareem
United Kingdombeautiful place , location amazing
Stayed in March 2024
Reviewed: 27 February 2024
Pitermi
IsraelVery convenient room, exceptional location, excellent spa
Stayed in February 2024
Reviewed: 26 February 2024
Nzkandl
Czech RepublicThe staff was very slow, we waited a long time to get any kind of service at check in, at breakfast restaurant and at the bar.
The hotel was gorgeous and beds very comfy. The spa was my favorite.
Stayed in January 2024
Reviewed: 26 February 2024
Nikolaos
GreeceNo wardrobe in the room's entrance
Perfect location, super spacious elegant room, very helpful and friendly staff, excellent a-la-carte breakfast, bright breakfast room, quiet relaxing spa
Stayed in February 2024
Reviewed: 25 February 2024
Ahmed
United Arab EmiratesAbsolutely nothing.
This was my second stay in the hotel, and it was amazing. Everything is great here and plus the value for money. The staff were super friendly, the rooms were every nice and modren. Breakfast was fresh and delicious. Location was a 5 to 10 mins walk of everything. Parking space is available behind the hotel.
Stayed in February 2024
Reviewed: 25 February 2024
Mohammed
KuwaitHousekeeping service could come earlier.
Friendly staff, new hotel, clean facilities. Great location.
Stayed in February 2024
Reviewed: 22 February 2024
Francis
Hong KongThe limited room service menu and the duplex only had 1 toilet
Location and friendly staff. The rooms are clean and well maintained.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content