Honestly best hotel I have ever stayed in. The free bikes are amazing. The restaurant food was top quality. The breakfast was great. The staff are the best hotel staff I have ever seen. I have stayed in hotels so much more expensive and never got anywhere near the level of service I received in this hotel. I will be back again without a doubt.

Stayed in May 2024

Our room was on the same floor as reception and breakfast and it was quite noisy in the morning if you wanted a lie in

Really nice hotel, lots of good facilities and super friendly staff. Location was unbeatable. Really good ski resort too

Stayed in March 2024

nothing

The hotel is like a homecoming place where you feel comfortable the moment you walk in. But the thing that makes the hotel rise above all other 5 star accommodations is definitely the staff !!! Friendliness is redefined, Service reinvented... ;-)

Stayed in February 2024

Food was amazing, the pool was super and the staff super friendly. Perfect location for the lift! Really liked the room

Stayed in February 2024

Absolutely amazing location breakfast, spa, rooms, extremely nice staff and hospitality I kindly recommend this hotel

Stayed in March 2024

The location couldn’t be better. Ski hire shop below the hotel and main lift less than 50m away. The team are incredibly personable and go out of their way to make your stay memorable. Early arrival and late departure was accommodated without a second thought. Bigger brands could learn a lot from this hotel about how to truly put the customer at the heart of the operation.

Stayed in March 2024

Best accommodation in Wagrain . So comfortable, so pleasant staff… thank you and see you next year

Stayed in March 2024

The location and the restaurant is great!

Stayed in January 2024

All shops were close and at a distance

The view

Stayed in December 2023

I want to underline that our stay was GREAT but also I will be very critical, because it is 5* hotel and if it costs 1500 EUR for 3 nights (with food) offseason, it is only fair to be hard. There is no english breakfast on the breakfast menu, this is for me unacceptable in 5* hotel. Rooms are very hot for sleeping, maybe it is a personal preference but definitely over 24 degrees, which I think will be too much for most men :) I have also noticed that some glasses in restaurant were lightly broken on the drinking sides, which happened at least twice so definitely staff in kitchen should keep an eye on this. Bar have mediocre selection of alcohol and no bartender to make more complicated drinks, but ALSO the greatest schnapps in all of Austria.

Perfect location, great pool and spa, extremely helpful staff and great restaurant - it is perfect that restaurant is available whole day on breakfast, lunch, afterlunch snacks and at the dinner time. Rooms are perfectly made and everything is hi-quality material.

Stayed in September 2023

SUPER GREAT !!! Douze points !!!

Stayed in September 2023

Nothing, it's really a perfect place in that price range.

It's a place made in dreams, a perfect Alpine hotel, easy to reach by car, and placed on the side of a local city. Amazing interior, great room design, a cool rooftop pool, nice restaurant with reasonable prices. If you love skiing it might be a great spot as the lift is on the opposite side of the street. Highly recommend!

Stayed in August 2023

Nothing

Beautiful comfortable hotel Excellent spa The breakfast was very nice and dinner was amazing The reception man was extremely helpful Amazing place

Stayed in August 2023

None

The staff is extremely helpful and the facilities are amazing. The place is amazing. The rooms are just increadible big and the food is amazing.

Stayed in August 2023

Outstanding staff in a very modern, clean and elegantly designed hotel. Rooms had everything one would need for a relaxed weekend. The spa area including the pool was great as well. The restaurant and breakfast were exceptional, both in quality and in diversity of options.

Stayed in August 2023

Reception works until 10 (not a 5* level). Windows needs nets (against insects). Air conditioning of the room is bad.

Design of the rooms, place. Great breakfast. Kind and helpful staff.

Stayed in July 2023

I think the hotel needs AC option. We were feeling very hot in the room in July.

Everything

Stayed in July 2023

Personnel seems to be overwhelmed with many tasks, something I’ve found in several places.

Wagren is a great place! The hotel concept enclaves practicing hiking, cycling, skiing. Also displays luxury and comfy spaces

Stayed in July 2023

Everything was beyond expectations and felt tailor-made for us! :) The staff delivered the highest level of customer service! The food during the breakfast and dinner was delicious. We will be back! :)

Stayed in May 2023

both is a exceptional and delicious

Stayed in February 2023

Nothing

Great new, lovely designed hotel, perfect location - especially for skiing. All members of staff were cheerful, friendly & helpful. Great restaurant - wonderful food. Very relaxing atmosphere

Stayed in January 2023

In the morning at 5:00 we were woken up by a tractor clearing the snow!!!

Stayed in December 2022

the cleaning of the rooms needs to improve. the room started to get dust and they didn’t clean it well

the hospitality and the quality of the service also the the employees were very welcoming and kind.

Stayed in December 2022

Nothing!

Everything was perfect, incredible place, fantastic food and people there!!

Stayed in October 2022