Sauna opening time from 2-7pm was limiting. With a baby in tow, our only free time were at 11am and 9pm.

Supermarket right opposite, in low season when everything was closed.

Stayed in April 2024

Halbpension top

Stayed in September 2023

oap dispenser broken called 3 x to get somebody to repair it House keeper not available Hotel was not able to give at least a block of soap to wash hands in the basin This is not good standard for a 4 Star Hotel

Beautiful spa area - had a wonderful time - thanks

Stayed in August 2023

Dass die Sauna erst ab 15:00 Uhr offen war.

Pool, dinner

Stayed in March 2023

We're slightly disappointed with the room. It looked quite spacious in the photos (well done to the photographer for choosing the right angles), however in fact it was relatively small. Also not quite clear why the bathroom is transparent all around, offering no privacy. Ok if you're staying as a couple - but probably not right if you are with children or just a friend. Besides, there was no safe in the room. One thing, which is not exactly negative, but just peculiar - the allocation of tables for breakfast and dinner. It's fixed for the whole duration of your stay, so we advice contacting reception in advance in case you have some clear preferences: the modern part of the restaurant is lighter, while the traditional one is darker (especially feels at dinner) but offers more privacy. It's also strange (or we're spoilt by Arabian hotels) that even simple drinks as water and tea are for a charge at lunch and dinner. It's particularly strange if you consider that you can get yourself tea for free at any time in the Spa area - why is the difference?

It's a wonderful hotel for a combination holiday of active sports in the mountains and some relaxation in Spa or Swimming Pool after that. Arguably the best thing about this facility is the cuisine - the taste is delicious and serving looks is simply magnificent - kudos to the Chef and his crew. Also the majority of staff is very friendly. The whole atmosphere of the hotel is very cosy and welcoming as well - from the reception area, to the restaurant (divided into 2 different areas - traditional and modern) to the separate spa area, which is conveniently connected to the main building by an underground tunnel. It also leads to the closed parking, which offers enough space for the cars of all visitors! As for the rooms, albeit relatively small (see comment in the negatives), it's quite comfortable, and the king bed offers a single mattress, which is rare, but highly appreciated.

Stayed in January 2023

Great hotel in general. But here are some nitpicking. Wi-Fi is very unstable - although you seem to have a good connection, in fact, the internet doesn't work very often. A transparent window between the main part of the apartment and the bath/toilet can be a problem for somebody (although not every apartment is like this). Some staff doesn't speak English. Also at dinner, you can wait for too long to finally get food (our record is 50 minutes), because they wait for all your company to come (and we were a company of 8 friends).

Nice location, close to ski resorts, where you can get by public bus free or sometimes by a direct hotel shuttle. Spacious apartments, excellent spa center. Parking is free.

Stayed in December 2022

On a micro level, the coffee was marginally too strong and bitter for my taste, but that is a personal thing, and I could have asked for a slightly weaker brew. We stayed for three nights and always sat at the same table to eat, which had advantages as well as disadvantages. Although it was maybe reassuring to always know which table to go to, sometimes we felt a change of scenery would have been nice. Again, I'm sure this would have been arranged if we had asked.

Breakfast was good, with a range of fresh fruit, meats, cheese, eggs, bread rolls, and croissants. In addition we were also offered fried egg and scrambled egg. The evening meal was generally also excellent, with a choice of meat, fish, or vegetarian dishes. The staff were friendly, helpful, and efficient, and our room was a good size, with a separate sitting area with a table and chairs. The lounge area by the restaurant is also large, and we could spread out in comfortable armchairs for an aperitif without feeling crowded. Outside, there is plenty of room to wander around gardens, and to sit or lay in the sun. The area around Elbigenalp is ideal for walking, with several alms within an hour or two hiking. We walked up to and had lunch in a different alm every day. Additionally, the bus stops directly outside the hotel, and extends the range for walking or for doing one way walks.

Stayed in August 2022

Property is so dated and is overpriced for what you get

Decent breakfast, beds are comfortable

Stayed in August 2023

Everything felt dated , Décor circa 1980’s cruise ship feel. Our room was obviously located next to staff quarters as they were hanging outside rooms talking and saw them next day cleaning . Restaurant was average . Hotel felt owned and run by a big company, lacked personal attention .

On one of the stages of the Lech hike

Stayed in August 2023

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in April 2022

There are no comments available for this review

Stayed in November 2021

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in February 2023

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in August 2021

There are no comments available for this review

Stayed in June 2021