- nothing

- feeling of luxury is real - staff at top notch - the location is easy to reach - service is impeccable - dine in was delicious - great design and architecture - impressive lobby - great breakfast - tv was good - the balcony is nice - premise is beautiful - there is a lot to count definitely must stay

Stayed in April 2024

Just would be helpfull to know that the indoor poor is for the moment closed for maintenance before register the booking.

Very nice staff, amazing food and sparkling clean.

Stayed in April 2024

having visited when it was still the Astoria and now that it belongs to the Sacher and Leading Hotels of the World, it is missing an element of the perosnal. it feels more corporate, especially during the booking process where it felt they wanted to up-sell and not offer the option which was specifically requested, despite asking via mail a couple of times.

the overall ambience is very welcoming. the spa facilities are great and kept spotlessy clean, with plenty of lounge areas. the meals are good, although the bar, in paricularl the cocktail selection, is in my opinion rather ‘limited’ compared with other 5* hotels. staff are attentive, particularly Moni in the Max Restaurant, she is superb, friendly, polite and efficient. The massages and cosmetic proceedures were good.

Stayed in February 2024

Nothing

One of the best Nice staff Planning to visit it again

Stayed in December 2023

The traditional style, how we felt super comfortable, care and welcome into the hotel. Thanks to all the staff for the attentiveness.

Stayed in September 2023

Exceptional stay in all respects: excellent facilities with marvelous views, top-notch service, attentive and welcoming staff. Amazing quality and variety of food for dinner, very good breakfast. The hotel set the benchmark of the highest quality of stay for us. Highly recommended.

Stayed in September 2023

not sure if the hotel had a recent change in staff but the service in the restaurant (for both breakfast and dinner) is not currently up to a 5* level. There were exceptions including Bran***, the bar team and the general restaurant management, all who were excellent, but the general service across the team was not up to standard. Orders for drinks and food got repeatedly forgotten or wrongly noted down, staff was publicly arguing witch each other (and at one point swearing) and the staff asked some pretty personal questions unprompted.

The hotel has a lovely big indoor and outdoor spa with great facilities perfect for summer (and, from the looks of it, winter); it’s located in a nice spot in Seefeld with great views and sun for most of the day; food with the half board is decent across breakfast, lunch and dinner; the hiking tour with Michael was excellent

Stayed in September 2023

Same table for resturant every time

Everything

Stayed in August 2023

Nothing

It was beautiful. Great location. Excellent views and lovely staff

Stayed in July 2023

Sometimes the dishes at dinner were small in the vegeterian food, even though they really tried hard

Beautiful hotel Great spa facilities Beautiful convenient room Beautiful hikes with Micheal - the professional amazing guide The lovely piano music at dinner- we really enjoyed it. Great cakes in the afternoon Very attentive and useful staff- greatest service!!!

Stayed in August 2023

Response of some staff was at times rather average although one or two staff members exceeded expectations.

Breakfasts were excellent and location wonderful

Stayed in July 2023

everything was perfect! wonderful staff friendly. seems like they thought of every detail. The spa and pool area were spectacular

Stayed in July 2023

Great hospitality and experience

Stayed in July 2023

-

Everything

Stayed in July 2023

Leaving

Everything, the property, staff, location = incredible.

Stayed in July 2023

Nothing

Every thing was so perfect, staff was friendly and helpful, specially the manager Mr.Anton.

Stayed in June 2023

• The tour wasn’t covered everything. • We asked them to charge the car while we checked in, but they didn’t. • No one is replying to us from the reception when we called them through the telephone. • the dinner closed so early (8:30p.m.) • limited breakfast menu.

• The furnitures are new, luxury, and having unique style! • The view is amazing! 🔥 • The restaurants are the best. • The staff doing very well, specially: lokas from the reception, and the restaurant manger who is serving people all the day.

Stayed in June 2023

Amazing property. it is a Sacher property :-) Great staff, very comfortable rooms, beautiful property

Stayed in June 2023

if any, they are too small to mention

together with Interalpen probably the best mountain resorts in Austria. Great modern alpine style rooms and hotel interior, stunning restaurant with great food and wine quality. excellent spa and pools. This all in a warm and welcoming setting with great staff

Stayed in June 2023

Scrambled eggs could have been better

Excellent breakfast, specially the Sacher Torte.

Stayed in June 2023

Actually it was all great but only minor things not truly worth to mention. The gym equipment is not meeting our (high..) standards however we were aware of that because we read that on the website and on reviews.

Outstanding wellness area and food quality. Awesome bar with life music. Entire Hotel appears to be newly decorated and delivers a super authentic alpine stale ambience with a touch of British country homes.

Stayed in May 2023

The hotel is shaped like a long narrow crescent and there are different elevators to get to different areas of the resort. So it was a bit confusing at times. But what I didn't like the most is that I didn't book a longer stay.

The breakfast was amazing. They had an excellent buffet available with products from local farms like meats and cheeses. There was a juice room where you could make your own fresh pressed juice. A huge bread bar with jams, butter, and a slab of honeycomb you can cut right into. Staff served eggs and other basic breakfast dishes to order along with tea and coffee. The breakfast room was bright and airy and the perfect place to start the day. The spa was also amazing. There were so many different spa areas, some nude, some not. It was a very nice balance depending on what type of spa experience you were looking for. They offered us welcome drinks with some finger snacks. Tea and cake hour in the midafternoon. We received a thank you bag with goodies upon our departure. The dinner was really excellent and they also had a delicious and intentional vegetarian menu. One of my favorite things was watching the sunset over the gorgeous snow covered mountains while relaxing in the outdoor jacuzzi. It was a truly memorable experience. Oh and dogs are welcome.

Stayed in February 2023

I wish I could have stayed longer! Next time I'm booking more nights. Other than that, I would not change a single thing.

Everything here was delightful. Every detail was thought of and meticulously executed, and my stay was truly a delight for the senses. The room was bigger and more comfortable than I'd even expected from the pictures, and it was thoughtfully appointed and easy to stay in. (The bed was very comfortable, too, which is impressive given that I'm an American and many European beds feel like sleeping on a cardboard box.) The food was absolutely heavenly. The five-course dinner was an incredible culinary experience and, at only 45 Euro, it was a great price for such a spectacular experience. Each course was better than the last but, more importantly, they were complementary yet unique, making the experience very memorable. The included breakfast had so many options through both the buffet and the made-to-order eggs, and it came with champagne. The staff were friendly, all spoke English, and the atmosphere and decor was "alpine chic," which included a lot of different, natural textures, and elements. And the spa! The three pools (one indoor connected via a tunnel to one outdoor, plus an outdoor infinity pool and hot tub) and the many, many saunas and cold baths and relaxation areas were the stuff of dreams. I left the sauna feeling healthy and relaxed. One relaxation room--where you go after you sauna and have a cold bath--had actual heated waterbeds to lie on to just rest. Then there were all the little pleasant touches, like the beautiful (and sustainable) carafe of water in my room, the cakes in the afternoon, the welcome drink, or the thank-you gift of decadent chocolate I got on checking out. I could go on and on with the splendid details but honestly, I can't do it justice any more than the pictures can. This is a place you have to experience, and to experience it is to have really lived.

Stayed in May 2023

honestly, i expected at a leading hotels of the world establishement that when we arrived by car (around 9pm) somebody would come out and help us with the luggage but nobody did… at least at the reception they then offered to park the car which was nice. the daily cleaning - i think that the staff should be more aware of when people are not in the room to clean it - example: we had the “do not disturb” sign out untill 11AM then went for a 2 hour walk and put the “please clean room” sign out - when we got back the room was not cleaned… a bit below expectations there to be honest.

beautiful decor and very very clean and still “homey”. you feel like you’re “alone” so very private and excellent staff. the new junior suites are absolutely stunning - perfect for a romantic getaway :) the private spa (we booked for 4 hours) was perfect, only thing missing in my view is the possibility to shower.

Stayed in April 2023