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  5. Reviews of Mariahilf Citycenter Hotel

Reviews of Mariahilf Citycenter Hotel

6 Herklotzgasse Herklotzgasse/Turnergasse (Corner), 15. Rudolfsheim-Fünfhaus, 1150 Vienna, Austria

#352 of 382 hotels in Vienna

Guests' Choice

Review score

Based on 65 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    8.5

  • Facilities

    6.9

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 May 2024

    6.0
    Decent for the price
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit dirty, they didn't swipe the floor before i arrived, there were food remains on the floor. There was no english version of the document for the check in.

    Easy check in, easy check out, nice staff and great location for tourists

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    better than my expectation
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    it was kinda „dirty“, there were some stains on the rug but it‘s a hotel, that‘s completely normal in my opinion.

    for 65€ we got more than what I was expecting: one room with a double bed, an extra room with 3 comfortable seats & a table and a private bathroom with a shower and a bathtub. was really pretty

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Breakfast was a bit lacking for the price, but still okay. Porridge is a must if they make a new menu. Otherwise excellent.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    6.0
    If you're looking for a place to sleep, it's fine.
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no hairdryer or kettle in the room, which was in the description. Breakfast was a disappointment - instant coffee prepared in a thermos, sandwich material and a boiled egg, one morning there was also a warm egg dish, the other not. Breakfast would no longer be taken at the hotel, but rather at one of the many cafes nearby. Unfortunately, the yard was not yet ready to sit there either. There is perspective to clean up and make some improvements.

    A bit tired hotel (dirty carpet, torn wallpaper), but the location is quite good. The beds were comfortable.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Good value
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I can really complain about

    Good location not too far from city centre, staff friendly, good value for money

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Best hotel in Vienna if you have a short layover and don’t want to spend a fortune.
    • Business trip
    • Solo traveller
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s not the Ritz, that should be clear. But the staff was super friendly, it was clean, and it’s located close to U Bahn and Westbahnhof.

    Unbeatable price for central Vienna. The freaking train ticket from the airport to the city was more expensive.

    Stayed in April 2024

  • Reviewed: 23 May 2024

    10
    Perfect Location with good Stuff
    • Leisure trip
    • Group
    • Large Double Room
    • Stayed 1 night

    Perfect Location with good Stuff

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night

    This hotel is a fantastic find in the city center. The service was top quality, and the garden setting for breakfast was beautiful. The staff were friendly and always ready to assist. The rooms were spotless, featuring a great mix of modern and classical elements.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Perfect Location, Family atmosphere
    • Leisure trip
    • Group
    • Large Twin Room
    • Stayed 1 night

    A perfect choice for anyone visiting the city. The hotel's central location is very convenient. The service was superb, and breakfast in the garden was delightful. The staff was always friendly and helpful. The rooms were spotless and beautifully decorated in both modern and classic styles

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Lovely Place
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night

    Staying at this hotel was a pleasure. Its central location made it easy to get around. The service was excellent, and the garden was a lovely spot for breakfast. The staff were friendly and welcoming. The rooms were clean, with a nice blend of modern and classical decor.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Vienniese Concept with Modern
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night

    I had a wonderful stay at this centrally located hotel. The service was outstanding, and the garden was a beautiful place to enjoy breakfast. The staff were always pleasant and helpful. The rooms were very clean and featured a delightful mix of modern and classic styles.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Fantastic Hotel
    • Leisure trip
    • Group
    • Large Twin Room
    • Stayed 1 night

    A fantastic hotel with an unbeatable location. The service was top-notch, and breakfast in the garden was a treat. The staff was always cheerful and accommodating. The rooms were pristine, offering a perfect mix of modern and traditional design

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Great Breakfast, perfect Location
    • Leisure trip
    • Group
    • Large Twin Room
    • Stayed 1 night

    I loved staying at this hotel! It's in a prime location, making it easy to explore the city. The garden was beautiful and a great spot for breakfast. The staff were always smiling and ready to help. Everything was clean and well-maintained, combining a modern touch with a classic feel.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There were bugs in the bed and the sheets stank of smoke! The radiator was broken and so hot and couldn’t be turned off! The toilet was disgusting, with a moldy trashcan and holes in the ceiling! The pin code for the door didnt work at night and no one opened or was reachable on the phone! We couldnt get in! After trying for a while to get in or call someone from the hotel, another guest came per chance and we could get in. Otherwise we probably would have waited outside all night!!

    Stayed in March 2024

  • Reviewed: 22 May 2024

    9.0
    Amazing report quality vs. price. Amazing service offered by Ayhan
    • Family with young children
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The oldest carpet and mattress in the room.

    The location, the decoration, the warmest and helpful reception’s welcome and during the stay, especially Ayhan. The excellent breakfast!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    1.0
    Bad. Never again and do not recommend.
    • Leisure trip
    • Group
    • Large Twin Room
    • Stayed 2 nights

    I was given a different room than the one I booked and saw on picture. Stuff at reception desk was rude from the beginning and accusing me of being rude to them.I tried to explain that is their mistake of not giving the name change Booking. The name of hotel Mariahilf was changed into Raimundhor before coming. It was difficult to find hotel due to name change. I waste time and money in searching for hotel with taxi. There are more hotels with name Mariahilfer. We were following adress and were not able to find hotel while there was a different name. Girl working at reception is not polite. She told me DO NOT ARGUE WITH ME. She behaved as I should appoligiese to her. I was disgusted with her. Hotel should appoligise to customers for not stating on Booking a name change. Others had difficulties finding a hotel too. . At the end she convinced us that we should follow adress to find hotel. Well, taxi was on adress but we still were driving in circles because it was a different name. There is a code door lock at the main door. I do not find a hotel secure. There was no coffee maker in room. I asked for one. It was stated on booking that there was one in room. Stuff was accusing me of being rude to them and helping me as if doing something for me and helping out. Basicly was giving what I was supposed to have at first place. Hotel itself is pretty old and ruined. On picture of room that I booked was two separate beds. I booked the room and I was given another similar room. ALL IN ALL, I DO NOT RECOMMEND.

    Garten. Beds were pretty good.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice, kind and helpful staff. The room was very clean and the bathroom as well. There's a cute garden next to the lobby. Location is also super with many trams, busses and metro station close by.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Great Connections around!
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Great Garden at the citycenter, veryclose to subway and tram

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Great Breakfast with good Stuff
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night

    Great Breakfast with good Stuff

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Good Price , nice rooms
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Cool Place - Vienniese Recepcion

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Great Breakfast and Good Price
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Great Breakfast and Good Price

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Nice Balance for Price, location and Quality
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night

    Nice Beds, clean rooms, good Price

    N

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Central Location, good Stuff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Mariahilferstrasse is just in 5 min distance. Easy to reach to Subway.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    🛑 Old dirty hotel with shady service. Has a reputation for a bedbugs here on google maps. 🕷 The hotel changed it's name on Booking.com to get rid of the bad reputation reviews 🥷 There it is called Mariahilf center hotel. We lost money here. Did not got a refund. Bedbugs are very hard and expensive to get rid of. Security and hyegiene is also a problem here. We decided not to stay here.

    Nothing.

    Stayed in May 2024

Showing 1 – 25

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