Kärntner Straße 22, 01. Innere Stadt, 1010 Vienna, Austria
#142 of 380 hotels in Vienna
Guests' ChoiceBased on 2303 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.8
Facilities
8.4
Staff
8.7
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 5 May 2024
Julia
United KingdomCan't think of anything.
Very comfortable with lovely quiet, spacious room in excellent, central location.
Stayed in May 2024
Reviewed: 5 May 2024
Adrienne
New ZealandLoved everything. No complaints
Stayed in May 2024
Reviewed: 4 May 2024
Brian
United StatesStaff could have been a little friendlier, but I'm from Orlando Florida so maybe that expectation is unreal
Comfortable room
Stayed in May 2024
Reviewed: 4 May 2024
Levent
TurkeyThere were no kettle, thee pocket,cofee in the room. For a 5 star hotel it is not acceptable.
Stayed in May 2024
Reviewed: 3 May 2024
Kazushi
United KingdomCleanliness. Dust is everywhere.
Good location close to Staatsoper, Zacher, St Stephan and Albertina. Cafes and supermarket are nearby. Room with a good view.
Stayed in April 2024
Reviewed: 3 May 2024
Mary
GermanyNothing
You cannot get a better location! Easily walkable to all the major sites and we had a beautiful room, highly recommend this hotel.
Stayed in April 2024
Reviewed: 2 May 2024
Firth
United KingdomOne product for use as shower gel and shampoo, they could have supplied separate shampoo. But next time will ring some! Breakfast very expensive so we went outside. Not a problem.
Large room, generous bathroom, spotless, excellent location and professional, helpful staff. Nice bar which stays open late.
Stayed in May 2024
Reviewed: 2 May 2024
William
AustriaNo coffee machine in room. Furniture tired. Typical of older hotels, lack of power outlets.
Location and ambiance of hotel. The bar! Would definitely stay here again.
Stayed in March 2024
Reviewed: 1 May 2024
Piotr
IcelandAmazing location right in the middle of town center. Within walking distance to all the best attractions and tourist locations. Professional and friendly staff, ready to help out with anything. Exquisite interior!
Stayed in April 2024
Reviewed: 1 May 2024
Richard
United StatesBathtub has high sides and no tub mat. Can be difficult to enter and exit for mature people.
Central location; easy walk to Opera House, St. Stephen’s Cathedral, Hofburg Palace and Sisi Museum, many great restaurants, top shopping. Wonderful rooms, helpful, friendly staff, old world luxury.
Stayed in April 2024
Reviewed: 30 April 2024
Remo
AustraliaModern hotel with great facilities and in an excellent location.
Stayed in April 2024
Reviewed: 29 April 2024
Youssef
EgyptPoor & old amenities
Location
Stayed in April 2024
Reviewed: 29 April 2024
Karen
AustraliaFabulous position in the centre of the city. Beautiful old hotel, with modern day amenities. Walking distance to all the attractions in the city. Easy access to the train and tram system. Lots of eateries around, from MacDonalds to the more expensive cafes and restaurants. We were given an upgrade, which was a nice touch.
Stayed in April 2024
Reviewed: 25 April 2024
Meshal
Saudi ArabiaNothing
Location and everything 🤍🤍
Stayed in April 2024
Reviewed: 25 April 2024
Greitje
SloveniaWant a great location, look no further. This hotel exceeded our expectations! Our standard room was grand and would compare to most other hotel's superior rooms. Very spacious indeed.
Stayed in April 2024
Reviewed: 24 April 2024
Juan
AustraliaThey could have more toilets accessories .. honestly having shampoo, conditioner and shower gel all as one is not 5 star quality Very minor thing though
The location is amazing Honestly the best located hotel You can find in Viena!
Stayed in April 2024
Reviewed: 24 April 2024
Eva
United KingdomAs it was a 5 star expected more facilities like tea and coffee in the room, turn down service, quoted room service but that was not available for food!!
The location was perfect
Stayed in April 2024
Reviewed: 23 April 2024
Petru
MoldovaEverything - location and the old glamour
Stayed in March 2024
Reviewed: 23 April 2024
Renae
United StatesThe windowsill in the bathroom next to the toilet was a bit dirty on our arrival and wasn’t cleaned by room service, but otherwise it was clean.
A beautiful place to stay. The Junior suite was lovely and very comfortable. Great location. Service was very good as well.
Stayed in April 2024
Reviewed: 22 April 2024
Enrique
Netherlandsroom location was very good and hotel location was excellent
Stayed in April 2024
Reviewed: 22 April 2024
Pekka
FinlandThe upper level room looked like someone was left out in a hurry and only few pieces of furniture were left in the room. In the shower smelled like a mule/ clogged sewers and doors handles was broken. My assumption is that the price room can't be in that condition. Pictures on the website do not match the actual outfit of the room.
Breakfast was good. The facilities as overall was clean. The location is almost perfect. Extremely warm corridor on the 5th floor.
Stayed in April 2024
Reviewed: 21 April 2024
Motasam
Iraqnoise and manager non cooperation to modifications
church was close and noisy location perfect room clean breakfast also was good
Stayed in April 2024
Reviewed: 21 April 2024
Susan
United StatesI loved the location, the pleasant staff, & and the beautiful, well-kept historic building..
Stayed in April 2024
Reviewed: 18 April 2024
Maria
CyprusExcellent location in the heart of vienna!
Stayed in April 2024
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