Kärntner Straße 22, 01. Innere Stadt, 1010 Vienna, Austria
#143 of 382 hotels in Vienna
Guests' ChoiceBased on 2343 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.8
Facilities
8.4
Staff
8.7
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 26 May 2024
Bridget
United KingdomI have nothing to add here.
Location is perfect, the rooms are very spacious and comfortable, and the staff are wonderful. I stayed at the Hotel Ambassador last year and didn’t hesitate to book again. I requested the same room that I had last time, and fortunately it was available so I was doubly happy!
Stayed in March 2024
Reviewed: 26 May 2024
Dorothy
United KingdomIt was spotless, staff very friendly and helpful. Fantastic location.
Stayed in May 2024
Reviewed: 26 May 2024
Miroslava
BulgariaI travel a lot and i was surprise that there is no coffee/tea set in the room. But there were tea cups?! Coffee set was the only thing we have missedDas
I travel a lot and i was surprise that there is no coffee/tea set in the room. But there were tea cups?! Coffee set was the only thing we have missed
Stayed in May 2024
Reviewed: 26 May 2024
Esme
United KingdomFab location - with superb breakfast - huge choice for all tastes.
Stayed in May 2024
Reviewed: 23 May 2024
Ashvin
United StatesThis is a great hotel with very pleasing aesthetics with the large airy and well furnished rooms. Most attractions are within the walking distance. The hotel also provides excellent breakfast buffet with great service and too many choices so no one would go disappointed. The staff is very friendly and helpful. I really cannot find any shortcomings that I can point out.
Stayed in May 2024
Reviewed: 23 May 2024
Kristina
UkraineNo sound isolation. Noisy both inside and outside.
Great location, clean comfortable hotel with warm and spacious rooms.
Stayed in May 2024
Reviewed: 23 May 2024
Cindy
United StatesLiked everything
Everything !!! The location , the esthetics, it was opulent… location the best !
Stayed in May 2024
Reviewed: 22 May 2024
Constance
United StatesWould like a iron in the room
Excellent location and very helpful staff. The breakfast was wonderful.
Stayed in May 2024
Reviewed: 22 May 2024
Uri
IsraelThe location, the room, personnel helpfulnaess
Stayed in April 2024
Reviewed: 22 May 2024
Christine
United KingdomNothing
We had a wonderful bright room with windows and views of church, fountain, and square, seeing people! The staff were most helpful and very polite! The hotel was central and smart!
Stayed in May 2024
Reviewed: 18 May 2024
Norm
AustraliaWould have been happy to stay longer
Great location in centre of the city. Good size room with view out to main mall. Large comfortable bed. Heated towel rail and bathroom floor heating. Ample storage space for clothes and luggage.
Stayed in May 2024
Reviewed: 18 May 2024
Florent
KosovoThe best hotel in Vienna
Stayed in May 2024
Reviewed: 18 May 2024
Clare
United KingdomAwesome location. Gorgeous bedrooms.
Stayed in May 2024
Reviewed: 17 May 2024
Yvonne
SwitzerlandThe shower is very slippery when wet, this should be changed
Ambiance, location, room size
Stayed in May 2024
Reviewed: 14 May 2024
Yuval
IsraelOld fashioned decoration. Needs some renovation.
Great location.
Stayed in April 2024
Reviewed: 13 May 2024
Sandra
United KingdomFantastic location. So central. Rooms enormous
Stayed in May 2024
Reviewed: 13 May 2024
Lykholat
LuxembourgLocation is wonderful. 5 minutes and you are directly near the cathedral. 10 minutes to the opera. And the place around the hotel is very nice. In 200 meters is a good supermarket, small cafes and shops. Maybe it would be nice to have a bottle of water in the room. But everything other is good. Breakfast is one of the best in Viena. When you stay more than 2 or 3 days you should try it!
Stayed in May 2024
Reviewed: 12 May 2024
Nida
IrelandNothing
The overall condition is impeccable, although it may appear aged in photographs, it exudes the authentic atmosphere of Vienna. The staff provided exceptional service, demonstrating utmost politeness and helpfulness.
Stayed in May 2024
Reviewed: 12 May 2024
Mouza
United Arab EmiratesThe furniture is old need refurbishment but overall all it is acceptable as most of the time were are out as visitors and tourist
Location and size of room
Stayed in May 2024
Reviewed: 9 May 2024
Nardi
Albania.
.
Stayed in May 2024
Reviewed: 9 May 2024
Theresa
United KingdomNothing. All good.
The locations could not have been better. I could walk to most of the places I wanted to visit. The hotel was quiet despite being located in a very busy shopping street. The room was comfortable.
Stayed in May 2024
Reviewed: 8 May 2024
Philip
United KingdomExcellent facilities, well appointed property in fantastic location
Stayed in May 2024
Reviewed: 8 May 2024
Svetoslav
BulgariaPerfect location in the heart of the city. Huge parking. Amazing size of the room. Classic furniture, Amazing cleanliness and hygiene in the rooms . So cozy and charming.
Stayed in May 2024
Reviewed: 6 May 2024
Richard
United StatesGreat location. Lovely hotel.
Stayed in March 2024
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