The staff was unorganized. Took 40 Minutes to check us in because they had to give us another room. Had to get an upgrade because of the dog, even if we were told on the phone that it would be fine to bring her. Then they forgot to tell us about how much the upgrade is, what the food options are and what the hours are. Service could be better.

Spa, pool, lobby, restaurant are beautiful and very well maintained. Everything was very clean and they provided a cute blanket and bowls for our dog; food in both restaurants and breakfast was amazing

Stayed in April 2024

The quality of food

The modern design and wellness area

Stayed in March 2024

Amazing facilities, food and staff

Stayed in March 2024

Excellent hotel. Clean, modern and well appointed rooms. Exceptional food. Fantastic spa.

Stayed in January 2024

I only wish I could have stayed longer. I got a massage while there and was not overly impressed by the masseuse skill but it was still very relaxing.

The meals were incredible, all so different and local/seasonal. The staff were exceptional and went out of their way to make our stay perfect.

Stayed in August 2023

The restaurants had great food quality and exquisite furnishing. The service team in the regular restaurant was very fast but in the Grill restaurant the service was rather slow, and the waiter had a not so service oriented humor.

The location was excellent. Front Office Staff is very attentive and spent a good amount of time showing us around the property and to the rooms. The check-in was digital via an Ipad which was very comfortable.

Stayed in July 2023

the ski room was too hot!

amenities

Stayed in February 2023

Outstanding spa hotel. The spa facilities are excellent. If you are looking for a place to unwind and recoup, this is the place to go. The alpine location is splendid and it is easy to reach by train. Amrai is located 5 minutes by foot from the Schruns train station. And the same distance to the romantic center and heart of Schruns.

Stayed in September 2022

Everything was great.

We loved everything. Food, staff, services all above standards. The rooms are amazing, the dinner is also great. The spa is pretty seriousand big for the size of the hotel (they are now building a second complex of rooms, the spa will maybe then be a bit more crowded). Location good.

Stayed in August 2022

Amrai is one of the most beautiful places I’ve ever stayed. There is so much attention to detail, from the decor, to the comfort, to the staff, to the food! It was better than I imagined and I can’t wait to go back sometime.

Stayed in July 2022

The Wifi could be a bit faster. Other than that, there is really nothing to complain about!

It was one of the best experiences we had. Amrai suites are exceptional. Beautifully decorated. Clean. Spacious Rooms. Friendly and attentive staff. Amazing kitchen and cooks. It was a perfect stay. During our time there, it was less busy. We were offered an upgrade for our room since we stayed 5 nights there. Wonderful room with sauna, chimney, living room and very practical kitchen with fridge. Very big balcony with a superb view on mountain and river just in front of the building. The construction site didnt bother us at all. The breakfast was fabulous. The dinner was extremely good with variations every day. This place has a great value and we would definitely recommend it.

Stayed in April 2022

Nothing.

The hotel was amazing - from the hotel interior to the facilities and staff friendliness. The dinner was really good and the service super friendly throughout our stay.

Stayed in January 2022

Nothing.

The decor using natural materials while retaining traditional elements and details throughout the property. The suites are exceptionally well appointed, beautiful, and comfortable.

Stayed in August 2021

there is still minir construction ongoing which did not disturb us at all. if the staircase is not completely ready with the carpet base or there is construction equipment on some parkings in the garage i don‘t care. the room was amazing and ready, that‘s what counts :)

beautiful modern hotel with two great spa areas as well as very friendly staff. we had dinner and breakfast included. for dinner we got a five course menu and the breakfast buffet was amazing!

Stayed in January 2023

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Stayed in April 2024

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Stayed in March 2024

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Stayed in March 2024

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Stayed in March 2024

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Stayed in December 2023

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Stayed in November 2023

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Stayed in October 2023

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Stayed in July 2023

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Stayed in August 2023

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Stayed in August 2023