Nothing

They have thought about every little convenience possible. Access to everything is seamless.

Stayed in May 2024

Very clean, well structured. Nice swimming pools. Very relaxing and great for families. Beautiful scenery

Stayed in May 2024

Nothing

The thermal spa and spa treatments are both outstanding..The staff so friendly.

Stayed in May 2024

Hotel parking was always full - we had to park in the Wellness parking next door.

Absolutely delightful experience. Room was spacious, clean, and the mountain view was stunning beyond belief. Staff was very polite, helpful and speaks English. Pools area is huge and very well maintained. SPA was beautiful and relaxing, located on 2 floors (!), with bar and terrace and outdoor thermal pools and saunas and indoor pool and complimentary hot and cold drinks and herbal scrub in the showers and... and and and.... Again stunning views - we could sit on the terrace for hours. But the best about this hotel was restaurant. We had half-board - both breakfast and dinner was just LOADED. I don't remember this level of variety and freshness of food selection in any other hotel. Waiters were super nice, attentive and trying to make us feel as comfortable as possible, while not being obtrusive. Especially Natalia and Nikola went far and beyond to help us with our every request. What a lovely stay. We will definitely be coming back!

Stayed in April 2024

Big room , very clean and well equipped, great staff and service, the therma is excellent

Stayed in April 2024

Excellent. Deserves a 5-star

Stayed in April 2024

Very nice place, at least once everyone should relax there. Very nice view from the room.

Stayed in April 2024

Everything was just mindblowing.

Everything was exceptional. Thermal spas at different levels, steam sauna, wood sauna, stone sauna and lots of Jacuzzi. Can just keep talking about it. Dinner & Breakfast was truly exceptional.

Stayed in March 2024

THE ROOM WAS FAR AWAY the food was OK - nothing further my husband hurt his back but there was no refund of the rented equipment that we rented in the hotel nor to the ski pass

huge hotel - very nice stuff and clean, very quite and beautiful view

Stayed in March 2024

nothing

great position for reaching Solden, Gugrl, Kühtai. Amazing spa area with outdoor pools, large choice on breakfast as well as dinner, we really enjoyed our stay

Stayed in February 2024

NA

Good location. Very big room. Friendly staff. Many things to do here and one day is not enough. Fantastic hotsprings. Large swimming pool. Plenty of chairs in the relax area. Best view from room and around the hotel.

Stayed in March 2024

I prefer shower in the bathroom

Location

Stayed in March 2024

It was expensive in comparison to other vacations one can have

Location, food, staff, cleanliness was excellent

Stayed in February 2024

There were no USB charging ports in the room

Breakfast, dinner and entry to the spa, pools and saunas were all included in the price. Enjoyed the offered hike to the bridge, availability to rent the ski equipment, availability to purchase ski passes, ski bus. Food was excellent. Location.

Stayed in February 2024

Lack of spa facilities for hotel guests who wanted to keep their clothes on!

Food - amazing!

Stayed in February 2024

no good a lot of people from outside

all good

Stayed in February 2024

A lot of people in the Thermal Spa

Huge spa - different saunas and thermal pool with a scenic Mountain View. Great variety of food for breakfast and dinner, it’s delicious Not too many people in most of spa, free body culture We definitely will come back

Stayed in February 2024

Everything was perfect! The staff, the service, the facilities, the room, the cleanliness, the food and in short - everything is perfect!!!!

Stayed in February 2024

Everything. Exceptional service, food, spa.

Stayed in February 2024

Many people who sit in the spa 3000 lobby room ,reserve the lazy bed for long time, they keep there staff there and leave to enjoy the spa, while we cant find bed to rest and lay, or the people with day pass sits for long hrs , and we were waiting a place to vacant

Everything Amazing experience, the thermal pools were something out of this world. Being able to swim in heated waters while its snowing above you is an unforgettable experience. Our chalet were spacious and comfortable. SPA wonderful, special SPA3000 very lux.

Stayed in February 2024

Thin walls (we could hear other rooms), We had to kill a few silver fish during the night.

Very polite and helpful staff, nice outdoor pools, comfortable bed.

Stayed in February 2024

10/10

Stayed in January 2024

Everything was great.

They prepared us a little surprise in a room due our anniversary. Room was very spacious and clean with beautiful balcony view on mountains. Astonishing!

Stayed in October 2023

It was excellent, clean, food was great, the massages fantastic, the ambience stunning, the staff absolutely lovely.

Stayed in December 2023