Max-Winter-Platz 5, 02. Leopoldstadt, 1020 Vienna, Austria
#265 of 382 hotels in Vienna
Guests' ChoiceBased on 733 hotel reviews
8.0Cleanliness
8.5
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.9
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 22 May 2024
Ahmad
LebanonShower door did not close properly as the slightest touch would open it. Also, the shower door handle was partially broken. On the second day, I found a rubber cleaning glove on my travel bag (left by the cleaning crew) which was quite unsettling as I did not know what it was used for which meant that I had to disinfect it thoroughly. That is not acceptable for hotel cleaning staff to place their cleaning gear on guest property, let alone leave them there.
Staff was friendly and helpful. Some items were supposed to be made available from the onset (like slippers, tissues, etc.) but weren't. The staff was responsive though. Even when the AC broke down, the staff eventually managed to offer me a different room.
Stayed in May 2024
Reviewed: 20 May 2024
Ivana
Czech RepublicThe room was small. Nothing to worry about if you stay overnight, but if you stay in Vienna for a longer time, choose a bigger room.
Great location near Praterstern and within the vicinity of restaurants and cafés (a very safe neighborhood). The breakfast is big and very good and the staff is very nice and helpful.
Stayed in May 2024
Reviewed: 9 May 2024
Sandy
IndiaThe fitness room could have been better.
Staffs were responsive. Breakfast was OK not great. They made the room and changed the towels, when requested. wifi was great. 5 min Walkable from the nearest subway station.
Stayed in May 2024
Reviewed: 6 May 2024
Petar
SerbiaGood value for money hotel with excellent location, subway station is just 5 minutes away. My room had minibar which was perfect for the sodas i like to drink. Overall i would come back especially for short stays.
Stayed in February 2024
Reviewed: 21 April 2024
Maneesh
IndiaThe location is good with the metro station within walking distance. The staff is friendly. The rooms are comfortable but the wardrobes, bathrooms & the kitchenette definitely require refurbishing. The breakfast is good.
Stayed in April 2024
Reviewed: 20 April 2024
Christian
GermanyMy room had all I needed but was less inviting and coxy then pictured from the ad. If you're looking for a silent place to sleep (without spending any extra time in the room) in convenient location you won't have a problem with that. just don't place your tea cup near the door it could attract quite a bunch of ants.
Conveniently located for visiting a conference at TechGate and exploring the city. Rather silent neighbourhood. everything was ready at my arrival and checkout was evenly smooth.
Stayed in April 2024
Reviewed: 10 April 2024
Evija
LatviaOur room had a very loud air conditioner. It cannot be kept on at night. Good thing you could keep the window open because the weather was hot. There were also some small ants living in the room with us :)
The hotel fully met expectations. It was easy to find, close to Prater attractions, close to metro, shops, some good cafes. Friendly staff, comfortable bed and good cleaning service.
Stayed in April 2024
Reviewed: 7 April 2024
Delaney
New ZealandClose to public transport
Stayed in April 2024
Reviewed: 1 April 2024
Inga
Latviaeverything was nice. About 5-7 minutes to the subway, but then a very good public transport connection, including to the airport. Good breakfast.
Stayed in March 2024
Reviewed: 30 March 2024
Jodie
AustraliaOnly thing that was didn’t like was the bed was very firm.
Great locations and great value for money
Stayed in March 2024
Reviewed: 18 March 2024
Chichileishvili
GeorgiaBreakfast was cheap as possible
Everything was good instead of breakfast assortment. Breakfast Staff was 👍
Stayed in March 2024
Reviewed: 12 March 2024
Kristof
AustriaBooking charged us once and then the property charged us again, which made it less than ideal and good value for money. You should pay at the property, do not pay in advance!
Great location and great staff!
Stayed in February 2024
Reviewed: 8 March 2024
Gruszczynska
Polandsome rooms bit small,
nice and helpful staff good breakfast, good localisation, some nice restaurants nearby close to metro, quiet surrounding, possibility to park the car
Stayed in March 2024
Reviewed: 27 February 2024
Scott
United KingdomWay way too hot especially at night.
Location close to underground and amenities around. Staff excellent.
Stayed in February 2024
Reviewed: 19 February 2024
Reham
ItalyPillows were very soft and there were no extras in the closet. I could have asked for extra one but I did not. room got too warm with the heating so I switched it off , you can open the window but I heard all sort of noises from other rooms. really all sort of noises.
Location: a few minutes walk from metro station which takes you to city center. area is quite but has restaurants, supermarket. I felt very safe going up and down and moving around the area. Staff was kind and welcoming. They have a storage room where I left on check in and after check out which was handy instead of moving around with the bag. The hotel has a few seats so you can wait there if you want or in a near by cafe. bed was comfortable. Breakfast was fine, different varieties and staff there are smiling and welcoming
Stayed in February 2024
Reviewed: 26 January 2024
Simon
United KingdomWhen we booked it said breakfast was included in price but we were charged 12 euros per person extra per day.
Great location near trains. Staff very friendly.
Stayed in January 2024
Reviewed: 25 January 2024
Konsoh
MalaysiaNot Applicable
The location of the hotel
Stayed in January 2024
Reviewed: 20 January 2024
Tomáš
PolandNo comment.
Small but quiet room, good breakfast, supportive staff and easy street parking.
Stayed in January 2024
Reviewed: 15 January 2024
Jasonbasti
QatarAbout 10 to 12 mins walk from the nearest train station and about 6 mins away from the nearest underground. The area around seems to be a bit deserted at night.
Great hotel, clean, quiet and nice rooms, very friendly and helpful staff. Few cafes and restaurants within walking distance as well and a great park just mins walk away. Once you get into the bus or underground the city center is pretty close as well.
Stayed in January 2024
Reviewed: 4 January 2024
Patricia
RomaniaThe hotel needs a total renovation. It's outdated and moldy. For sure it does not deserve the 4 stars.
Very good breakfast The rooms were warm Close to the metro Metro line direct to the city centre and the train station Close to prater
Stayed in December 2023
Reviewed: 4 January 2024
Jennifer
United KingdomThe bar area could be cosier
Room was cosy and clean. Breakfast was great.
Stayed in December 2023
Reviewed: 21 December 2023
Deividas
LithuaniaRooms and especially bathroom need renovation:)
Excellent staff and good breakfast.
Stayed in December 2023
Reviewed: 18 December 2023
Gregory
GermanyThe room was very small and had no sound proofing. We could hear the rooms next to us and above us all night long. The shower had a little mold in the grout and the sink drain wasn't connected properly.
It was a good location for the price. It was very close to the train system which got us anywhere in the city and to the airport quickly. The beds were comfortable and the room was clean.
Stayed in December 2023
Reviewed: 16 December 2023
Luv2travel53
CanadaThere's not much that I didn't like. One thing that could have added to the pleasure of staying there was to have a window with a little view, I'd probably could have requested that at the time of booking. Through the window of this room it looked out into a closed in courtyard which was mostly walls. I understand this building is in the heart of the city, that's the way building are made.
At first when I entered the main entrance and the lobby I was very impressed, it is very modern and very clean. I thought to myself wow this Hotel looks great so far, hopefully my room is as nice. I was greeted by a friendly Hotel clerk who spoke very good English which made me feel at ease. It was super easy to book-in and it only took no more than 10 minutes. Once I received my door card I was given instructions how to get to my room and shown where the elevator was. Yes the room was very nice, very modern, well kept and everything looks brand new, small but not overly small after all I've picked a single room. Things such as internet (password was supplied with entry card) and hot water and comfy bed and a desk for my computer were all great. The room was very quiet with no disturbing noises.
Stayed in December 2023
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