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Reviews of Best Western Plus Hotel Arcadia 4 stars

Max-Winter-Platz 5, 02. Leopoldstadt, 1020 Vienna, Austria

#268 of 379 hotels in Vienna

Guests' Choice

Review score

Based on 724 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 21 April 2024

    7.0
    Enjoyable.
    • Leisure trip
    • Group
    • Two-Rooms Apartment with Kitchenette
    • Stayed 2 nights

    The location is good with the metro station within walking distance. The staff is friendly. The rooms are comfortable but the wardrobes, bathrooms & the kitchenette definitely require refurbishing. The breakfast is good.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Comfy sleeping in good location, room not especially cosy
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 4 nights

    My room had all I needed but was less inviting and coxy then pictured from the ad. If you're looking for a silent place to sleep (without spending any extra time in the room) in convenient location you won't have a problem with that. just don't place your tea cup near the door it could attract quite a bunch of ants.

    Conveniently located for visiting a conference at TechGate and exploring the city. Rather silent neighbourhood. everything was ready at my arrival and checkout was evenly smooth.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Our room had a very loud air conditioner. It cannot be kept on at night. Good thing you could keep the window open because the weather was hot. There were also some small ants living in the room with us :)

    The hotel fully met expectations. It was easy to find, close to Prater attractions, close to metro, shops, some good cafes. Friendly staff, comfortable bed and good cleaning service.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Nice place, close to public transport.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to public transport

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Classic Single Room
    • Stayed 3 nights

    everything was nice. About 5-7 minutes to the subway, but then a very good public transport connection, including to the airport. Good breakfast.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Great location, clean and good size.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Only thing that was didn’t like was the bed was very firm.

    Great locations and great value for money

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was cheap as possible

    Everything was good instead of breakfast assortment. Breakfast Staff was 👍

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Booking charged us once and then the property charged us again, which made it less than ideal and good value for money. You should pay at the property, do not pay in advance!

    Great location and great staff!

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    congress in ACV - very good localisation
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 5 nights

    some rooms bit small,

    nice and helpful staff good breakfast, good localisation, some nice restaurants nearby close to metro, quiet surrounding, possibility to park the car

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Way way too hot especially at night.

    Location close to underground and amenities around. Staff excellent.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Good Stay, good value for money.
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    Pillows were very soft and there were no extras in the closet. I could have asked for extra one but I did not. room got too warm with the heating so I switched it off , you can open the window but I heard all sort of noises from other rooms. really all sort of noises.

    Location: a few minutes walk from metro station which takes you to city center. area is quite but has restaurants, supermarket. I felt very safe going up and down and moving around the area. Staff was kind and welcoming. They have a storage room where I left on check in and after check out which was handy instead of moving around with the bag. The hotel has a few seats so you can wait there if you want or in a near by cafe. bed was comfortable. Breakfast was fine, different varieties and staff there are smiling and welcoming

    Stayed in February 2024

  • Reviewed: 26 January 2024

    9.0
    Would stay again.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    When we booked it said breakfast was included in price but we were charged 12 euros per person extra per day.

    Great location near trains. Staff very friendly.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    The location of the hotel, the condition of the room, and the breakfast provided meet my expectation
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 4 nights

    Not Applicable

    The location of the hotel

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    No comment.

    Small but quiet room, good breakfast, supportive staff and easy street parking.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    About 10 to 12 mins walk from the nearest train station and about 6 mins away from the nearest underground. The area around seems to be a bit deserted at night.

    Great hotel, clean, quiet and nice rooms, very friendly and helpful staff. Few cafes and restaurants within walking distance as well and a great park just mins walk away. Once you get into the bus or underground the city center is pretty close as well.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Okay hotel next to prater
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel needs a total renovation. It's outdated and moldy. For sure it does not deserve the 4 stars.

    Very good breakfast The rooms were warm Close to the metro Metro line direct to the city centre and the train station Close to prater

    Stayed in December 2023

  • Reviewed: 4 January 2024

    9.0
    Good hotel, breakfast very good. Wee bit further out of city centre. But close to tube and buses.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bar area could be cosier

    Room was cosy and clean. Breakfast was great.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Rooms and especially bathroom need renovation:)

    Excellent staff and good breakfast.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    7.0
    Very close to good food and public transportation.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    The room was very small and had no sound proofing. We could hear the rooms next to us and above us all night long. The shower had a little mold in the grout and the sink drain wasn't connected properly.

    It was a good location for the price. It was very close to the train system which got us anywhere in the city and to the airport quickly. The beds were comfortable and the room was clean.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    9.0
    Fantastic Hotel, very clean and modern with great location.
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 4 nights

    There's not much that I didn't like. One thing that could have added to the pleasure of staying there was to have a window with a little view, I'd probably could have requested that at the time of booking. Through the window of this room it looked out into a closed in courtyard which was mostly walls. I understand this building is in the heart of the city, that's the way building are made.

    At first when I entered the main entrance and the lobby I was very impressed, it is very modern and very clean. I thought to myself wow this Hotel looks great so far, hopefully my room is as nice. I was greeted by a friendly Hotel clerk who spoke very good English which made me feel at ease. It was super easy to book-in and it only took no more than 10 minutes. Once I received my door card I was given instructions how to get to my room and shown where the elevator was. Yes the room was very nice, very modern, well kept and everything looks brand new, small but not overly small after all I've picked a single room. Things such as internet (password was supplied with entry card) and hot water and comfy bed and a desk for my computer were all great. The room was very quiet with no disturbing noises.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Great stay all around
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    I wish breakfast was included with the stay. Other than that it was a great stay.

    Clean, has everything you need, comfortable. Location while not central it is very close to a metro station and a train station that goes to airport. I would book it again.

    Stayed in November 2023

  • Reviewed: 5 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    location is pretty far from the center, you would need the metro to go there.

    They changed the sheets every single day.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    8.0
    Convenient location and friendly staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower head wouldn’t stay in place.

    Convenient location, close to stations with good connections to main attraction. Staff are friendly and helpful. Good size room.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Perfect for 3 nights
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights

    Perfectly located for conference at the Austrian Centre Vienna (2 metro station on line U1), quiet location, not far from city centre via U1.

    Stayed in December 2023

Showing 1 – 25

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